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Just wanted to follow up - were you able to get through to the P-EBT customer service? Did they explain the difference in benefit amounts?
Yes! Finally got through yesterday using that Claimyr service someone mentioned above. Turns out there was actually an error with my kids' benefits. Even though they're eligible for the full amount, the system had them marked as only partially eligible. The representative filed a correction and said the additional benefits should be loaded within 10-15 business days. Thanks everyone for your help!
That's awesome that you got it resolved! It's so frustrating when there are system errors like that. Good to know the Claimyr service actually works - I might try that next time I need to call about benefits. Hope you get those additional funds loaded soon!
I'm so glad you were able to get this resolved! This is exactly why I always tell people to double-check their P-EBT amounts if something seems off. The system errors have been really common with this latest round of benefits. For anyone else dealing with similar issues, it's also worth noting that you can request a case review if the first representative you speak with can't help or seems unsure about your situation. Don't be afraid to ask for a supervisor if the amounts still don't make sense after the initial explanation. The P-EBT program has been through so many changes that even some customer service reps aren't fully up to speed on all the current guidelines.
Thank you all so much for the suggestions! I've made a list of all the places to call tomorrow morning. I'm still stressed but at least feel like I have some options to try now. I never realized there were so many different programs - the county worker made it sound like the $260 was all the help available to me.
That's unfortunately common - county eligibility workers are often overwhelmed and may only discuss the specific program you applied for rather than all available resources. For future reference, always ask about "all available emergency assistance programs" when facing housing instability. And remember to complete your SAR7 forms on time once you start receiving benefits, as missing paperwork deadlines is the #1 reason people lose assistance unexpectedly. Good luck with your calls tomorrow!
I'm new to this community but wanted to share something that might help. I volunteer with a local nonprofit and we've seen this exact situation a lot. One thing that's worked for some people is contacting your city council member's office directly - they often have discretionary funds or know about local programs that aren't widely advertised. For Lynwood, you can call (310) 603-0220 and explain you're facing eviction. They might be able to connect you with resources or even advocate with your landlord. Also, if you have any utility shut-off notices, sometimes addressing those first can free up money for rent. Don't give up - there are more options out there than what the county initially tells you!
Update: I called again today and spoke with someone different who confirmed the P-EBT 4.0 cards DO get reloaded quarterly! She said the next deposit will be February 11-15 (depending on your case number). She also apologized for the misinformation and said they just had a training about this very issue because too many parents were being told incorrect info. So if anyone else runs into this problem, DEFINITELY call back and speak to someone else!
So glad you called back and got the correct information! This is exactly why I always tell people in my neighborhood to never accept the first answer when it comes to benefits - especially with something as important as feeding your kids. The fact that they had to do a training specifically about this issue shows how widespread the misinformation problem is. It's really concerning that customer service reps are giving out wrong info about programs that families depend on. Thanks for updating us with the February 11-15 timeline - that's super helpful for other parents who might be wondering the same thing!
This whole thread has been so helpful! I'm new to the P-EBT program (just moved to California) and was totally confused about how it all works. Reading everyone's experiences makes me feel less alone in dealing with these frustrating customer service issues. It's ridiculous that families have to become experts in benefits programs just to get accurate information. Thank you Chloe for following up with the update - saves the rest of us from having to deal with misinformed reps!
UPDATE: Our benefits just loaded today! Full $575 per child as expected. Thanks everyone for the help and information! For anyone else waiting in Manteca Unified, check your cards now!
Glad to hear your benefits arrived! According to the schedule, Lodi Unified should be receiving benefits next week (June 22-28). If you don't see anything by June 30, I'd recommend contacting the P-EBT helpline or using your county social services office as an alternate contact point.
Just wanted to add my experience for anyone still waiting - I'm new to the P-EBT program and had to learn everything from scratch this year. My kids attend a school in San Joaquin County that participates in the Community Eligibility Provision (free meals for all students), but I never knew about P-EBT until a friend mentioned it. I applied late through the ca.p-ebt.org website in May and just received our cards in the mail yesterday. The benefits were already loaded with the full summer amount! So for anyone who might have missed out on automatic enrollment, it's not too late to apply directly through the website. The application was pretty straightforward and asked for basic info about my kids and their school.
This is so helpful! I had no idea you could still apply directly if you missed the automatic enrollment. My sister's kids go to a different district and she's been waiting forever with no luck. I'm definitely going to share this with her - sounds like applying through the website might be faster than waiting for the automatic rollout. Thanks for sharing your experience!
Thank you for sharing this! I'm actually in a similar situation - my kids go to a school with free lunch for everyone but I somehow never got the P-EBT cards automatically. I didn't even know this program existed until I saw this thread. Quick question - when you applied through the website, did you need any specific documents or just basic info like school name and your kids' details? And how long did it take from application to receiving the cards? Really appreciate you posting about the direct application option!
Mateo Rodriguez
While $120 per child isn't as much as we'd hope, it's important to note this is a supplement to your regular CalFresh benefits, not a replacement. Combined with the Summer Food Service Program sites and potentially increased regular benefits (if you report rent increases), families should be able to piece together enough resources. It's definitely challenging though.
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James Martinez
I'm also a working parent struggling with summer food costs! For the Summer Food Service Program, I've found that some sites partner with local organizations to offer delivery or extended pickup windows. Also, if you qualify for WIC, they sometimes have summer produce vouchers that can help stretch your food budget. It's worth calling 211 (dial 2-1-1) to ask about all available summer food programs in your specific area - they maintain a comprehensive database of local resources that might not be widely advertised.
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Mei-Ling Chen
•Thank you for mentioning the 211 service! I had no idea they could help connect me with local summer food programs. I'm definitely going to call them to see what's available in my area. The delivery option for Summer Food Service Program sounds really helpful since transportation has been one of my biggest barriers. Do you know if the WIC produce vouchers are available even if you're not currently receiving WIC benefits, or would I need to apply for WIC first?
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