Can't reach Medi-Cal to update son's insurance info - Help!

Ugh, I feel your pain! Medi-Cal's phone system is a nightmare. I've been trying to get through for weeks about my daughter's coverage. It's like they don't want us to talk to them 🙄

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/NXjJFZObk3g

Pro tip: Try faxing your information instead of calling. I know it sounds ancient, but sometimes it's faster than waiting on hold forever. Just make sure to follow up after a few days.

Have you tried reaching out to your county's Medi-Cal office directly? Sometimes they're easier to get ahold of than the main state line. Google your county + Medi-Cal office for the contact info.

Okay, listen up folks. I've been dealing with Medi-Cal for years, and here's what I've learned: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Document EVERYTHING. Write down who you talked to, when, and what they said. 3. If phone doesn't work, try email or fax. Sometimes old school methods work better. 4. Reach out to your local state representative's office. They can often help cut through red tape. 5. Consider using a paid service like Claimyr if you're really stuck. It's not ideal, but sometimes it's worth it to get results. 6. Join local Medi-Cal support groups on Facebook. They often have insider tips and can provide moral support. 7. If all else fails, file a formal complaint. It might not solve your immediate problem, but it could help improve the system for everyone. Remember, you're not alone in this struggle. The system is broken, but we gotta keep fighting for our rights and our kids' healthcare. Don't give up! 💪

Am I the only one who thinks its crazy that we have to jump through all these hoops just to get basic healthcare for our kids? The whole system needs an overhaul tbh

Hey OP, just curious - how long have you been trying to get through? I'm on week 3 of this Medi-Cal merry-go-round and I'm bout ready to lose it 😅