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CosmicCadet

Can't reach Medi-Cal to update son's insurance info - Help!

Hey everyone, I'm having trouble with Medi-Cal for my son. I need to inform them that it's his only insurance, but I can't seem to get through on the phone. I've tried calling multiple times, but no one picks up. It's so frustrating! Has anyone else dealt with this? Any advice on how to actually reach a human being at Medi-Cal?

Hey OP, just curious - how long have you been trying to get through? I'm on week 3 of this Medi-Cal merry-go-round and I'm bout ready to lose it 😅

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Oof, I'm only on day 5 but it feels like an eternity. Hang in there! 😭

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I feel you on this struggle! I've been dealing with similar issues trying to update my mom's info. One thing that helped me was trying the online portal first - sometimes you can make certain updates there without having to call. Also, I heard from a friend that calling right around lunchtime (12-1pm) sometimes has better luck since fewer people are calling then. Worth a shot! And definitely second what others said about trying your local county office - they've been way more responsive in my experience. Good luck! 🤞

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