Medi-Cal phone line dead - How to actually reach a human?

Ugh, I feel your pain. Medi-Cal's phone lines are a nightmare. I've been trying to get through for weeks. It's like they don't want us to actually use our benefits or something 🙄

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/NXjJFZObk3g

Have you tried going to a local Medi-Cal office in person? Sometimes face-to-face is the only way to get things done with these bureaucracies.

Here's what I've learned from dealing with Medi-Cal for years: 1. Persistence is key. Keep calling, even if the line seems dead. 2. Try different times of day. Early morning or late afternoon can sometimes work better. 3. Use their online portal if possible. Some issues can be resolved there. 4. If you have a case worker, try emailing them directly. 5. As a last resort, contact your local representative's office. They can sometimes intervene on your behalf. 6. Document everything. Keep a log of all your attempts to contact them. 7. Check if there are any known system outages or updates happening. Hope this helps! Don't give up, OP. The system is frustrating, but you'll get through eventually.

lol welcome to the wonderful world of Medi-Cal, where the phones don't work and the rules are made up 🤡

Have you checked their website? Sometimes they post notices about technical difficulties or changes in their contact procedures.

Ive been dealing with Medi-Cal issues for months now. Its a total mess. They lost my paperwork twice and now I cant even get through on the phone. The whole system needs an overhaul