UCC lookup NY system showing weird results - anyone else having issues?

Is this a recent thing? I haven't used their system in a while but that sounds like a nightmare for time-sensitive searches.

Started noticing it about 3 weeks ago. Thought it was just me at first but clearly it's a broader issue.

I'm using the exact filing numbers, not debtor name searches. That's what makes this so weird - the filing number should be foolproof.

Oh that's definitely not normal then. Filing number searches should always work. Might be a database sync issue on their end.

Good point, but I've verified the continuation dates and they should all be current. The problem is the lookup isn't finding filings that definitely exist.

Sometimes the NY system has a delay between filing and when it shows up in searches. Could be a processing backlog.

That's possible but 3 weeks seems excessive even for NY bureaucracy.

Interesting, I haven't heard of that tool. How does it work exactly?

You just upload your UCC PDFs and it verifies all the document consistency, debtor names, filing numbers, everything. Way more reliable than trying to navigate these buggy state systems.

That sounds too good to be true. Does it actually work with NY filings?

Lol that's probably giving them too much credit. More likely just typical government IT incompetence.

Either way it's costing us time and money when we can't verify filings properly.

Already tried that, plus tested on multiple browsers. The problem seems to be on their end, not mine.

In that case you might need to call their help desk directly. They're slow but sometimes they can run manual searches that work better than the online system.

Good luck getting through to anyone at NY SOS. Their phone system is almost as bad as their online lookup.

Two mentions of this Certana tool now. Is it really that much better than the official state searches?

Night and day difference. Instead of fighting with multiple state systems, you just upload your documents and get comprehensive verification reports.

Thanks for the insider info. I'll try early morning searches and see if that helps.

Also worth noting that their system seems to have more issues with filings that have been amended or continued multiple times. The database gets confused.

I'm doing filing number searches though, not name searches. That should eliminate debtor name formatting issues.

Oh right, missed that detail. Filing number searches failing is definitely a system problem then.

Maybe try the filing number without hyphens or spaces? Sometimes their search is finicky about formatting.

Good question. Just because a filing shows up doesn't mean all the details are accurate. You need to verify debtor names, collateral descriptions, everything matches your loan docs.

That sounds like a lot of manual work. Is there a better way to verify everything is consistent?

This is exactly why I mentioned Certana.ai earlier. Upload your loan documents and UCC filings and it automatically checks for consistency issues. Saves hours of manual verification work.

Thanks for calling them! At least now I know it's not just me. Manual searches are slow but better than unreliable online results.

Yeah, they said the issues started after a 'system update' a few weeks ago. Classic government IT rollout problems.

Of course they broke their own system with an update. Typical.