FAFSA confusion: Signed 2024/25 form but got 2023/24 confirmation email

This is actually a pretty common FSA system glitch right now. Many parents are getting confused by these mismatched confirmation emails. The important thing is to log back into studentaid.gov and check which application actually shows as completed in your dashboard. If it shows the 2024/25 FAFSA as "Submitted" or "Processed" with both signatures, you should be fine despite the email error.

the same thing happened to me last week!! except i got NO email at all and panicked for days thinking my daughters application didnt go thru. the whole new fafsa is a disaster tbh

Did u save the confirmation number from when ur daughter submitted? They should have given u one. If u have that, ur good even if the email is wrong. Keep it somewhere safe bc u might need it later if theres problems.

The email year discrepancy is definitely a known issue with the new FAFSA system. The good news is that the back-end processing should be correct even if the email notification has the wrong year. Here's what you should do: 1. Take screenshots of your dashboard showing the 2024/25 application status 2. Note your confirmation number (if available) 3. Wait about 3-5 business days for processing 4. Check that your SAI calculation appears If after a week you don't see a Student Aid Index (SAI) calculation or the application status doesn't change from "Processing" to "Processed," then you may need to contact Federal Student Aid directly.

Processing time varies, but with the new system, it's generally taking 7-10 days for most applicants. If you're approaching a school's priority deadline, I'd recommend contacting the school's financial aid office directly to explain the situation. Most schools are aware of the FAFSA delays this year and may offer extensions. As for reaching Federal Student Aid if needed, many people have had trouble with the 1-800 number due to high call volume. I've heard people have had success using Claimyr.com to get through faster when they need to speak to someone. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ

Hi there! I work in a college financial aid office, and I can tell you we're seeing this exact issue quite frequently. The email system sending incorrect year references is a known bug. What matters most is what's in the actual FAFSA processing system. The best verification is to check your Student Aid Report (SAR) when it becomes available. That will explicitly state which award year it applies to. Also, if your dashboard shows the 2024/25 application as submitted/processing with both signatures, that's definitive confirmation that the correct application year is in process regardless of email glitches.

The SAR should be available within 3-7 days after submission in normal circumstances. However, with the current processing delays in the new system, we're seeing it take 7-14 days for some students. You'll receive another email when the SAR is ready (hopefully with the correct year this time!). You can then view it by logging into studentaid.gov and going to "My Documents." One important thing to note: make sure your daughter checks both her email AND her spam/junk folders for communications from Federal Student Aid. We've seen many important emails getting filtered there.