Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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quick question - did anyone notice if their aid amount changed after the system came back online? just wondering if they recalculate stuff during these updates??
They typically don't recalculate your SAI during routine maintenance. However, if you submitted a correction to your FAFSA around the same time, or if additional verification was completed, you might see changes to your aid eligibility when the system comes back online.
UPDATE: My information is back! Just wanted to let everyone know that my dashboard and SAI calculation reappeared this morning. Looks like it was just maintenance after all. Thanks for all the helpful info and keeping me from totally freaking out!
Great news! This is exactly what typically happens during maintenance periods. For future reference, StudentAid.gov occasionally posts maintenance schedules on their social media accounts, which can help you anticipate these temporary outages.
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Quick update based on your situation: For the 2025-2026 FAFSA, the dependency override documentation requirements have changed slightly. You'll need: 1. Letters from TWO professional third parties (counselors, social workers, teachers, clergy) 2. A personal statement describing your situation 3. Any legal documentation (restraining orders, police reports, etc.) 4. Proof that you support yourself financially Under the new SAI calculation model, dependency overrides are being scrutinized more carefully, but they're also being granted more frequently for legitimate cases. Make sure all your documentation clearly shows that you have no financial connection to your parents and no ability to contact them.
This is exactly what I needed to know! I had no idea about the TWO letters requirement for 2025-2026. Thank you so much for the specific list - I'm going to start gathering everything right away.
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Just a heads up - after your daughter completes her part, the system takes about 3-5 days to process everything and generate the SAI (Student Aid Index). Then her colleges won't actually receive the information for another 7-10 days after that. The whole timeline is MUCH slower than previous years, so if she has February/March deadlines, make sure you're both finishing your sections ASAP!
Thank you for this timeline! Her earliest deadline is March 1st, so we definitely need to get this wrapped up quickly.
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Also, don't forget that the contribution formulas have changed significantly with the shift from EFC to SAI. If your income or assets have changed notably since last year's application, you might see quite different results. Pay special attention to the asset reporting sections, as some categories are weighted differently now. And if you have multiple children in college simultaneously, be aware that the SAI calculation no longer provides the same reduction for multiple students that the old EFC system did. This has caught many families by surprise.
That's really important information - thank you! We only have our son in college, but our investments did increase a bit this year. I'll be prepared for potentially higher contribution numbers.
One final tip: if you're missing the priority deadline for your school, submit the FAFSA anyway as soon as possible. Late submission is better than no submission. Some schools have rolling financial aid distribution and may still have funds available, even if you miss their priority date.
We'll definitely get it in before our school's deadline, but this is great advice for anyone reading who might be cutting it extremely close. Thank you!
QuantumQuasar
just wondering why cant you ask another counselor at your school to download the reports for you temporarily while waiting?? thats what we did when our new person started
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Ethan Clark
•Unfortunately, I'm the only college/career specialist at our school. We have general counselors, but none of them have access to the Arizona College Connect portal either - that's specifically my role. I'm essentially replacing someone who retired last year, and their access was deactivated.
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Yuki Sato
Just checking back - were you able to reach someone at the Arizona Commission using that phone number? Sometimes it helps to call right when they open at 8:30am to get through. Let us know if you need other strategies!
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Ethan Clark
•Yes! Success! I called first thing this morning and actually spoke to a real person. Turns out they had my email slightly wrong in their system (they added an extra dot in my school email), so the invitation was bouncing. They fixed it and resent the invitation, and I now have access to our school's FAFSA reports. THANK YOU everyone for your help! For anyone else having this issue, definitely call directly rather than relying on email.
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