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CosmicCrusader

When do I qualify for unemployment benefits in Washington - confused about requirements

I'm really confused about when exactly I qualify for unemployment benefits through Washington ESD. I've been working part-time at a retail job for about 8 months, but my hours got cut down to basically nothing last week. My manager said they might have more hours in a few weeks but can't guarantee anything. I've never filed for unemployment before and honestly have no idea if I even qualify or what the requirements are. Do I need to be completely unemployed or can I file if my hours are just really reduced? Also heard something about needing to work a certain amount of time before you can get benefits - is that true? Any help would be appreciated because I'm starting to stress about paying rent next month.

You can definitely qualify for partial unemployment benefits in Washington if your hours were significantly reduced. The key requirements are: you need to have earned at least $1,005 in your highest quarter during your base period (usually the first 4 of the last 5 completed quarters), and your total base period wages need to be at least 1.5 times your highest quarter earnings. Since you've been working 8 months, you should meet the work history requirement.

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Thanks! What exactly counts as my 'base period'? I'm still confused about how they calculate that.

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Your base period is typically the first four of the last five completed calendar quarters before you file your claim. So if you file in January 2025, your base period would likely be January-March 2024, April-June 2024, July-September 2024, and October-December 2024.

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I was in a similar situation last year - reduced hours at my job. You definitely qualify for partial benefits if you're working less than full-time through no fault of your own. Just make sure you report any wages you do earn when you file your weekly claims.

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Did you have any trouble with the application process? I keep hearing horror stories about Washington ESD being impossible to reach.

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The online application itself wasn't too bad, but yeah getting through to someone on the phone when I had questions was a nightmare. Spent hours trying to call.

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Actually had success recently getting through to Washington ESD using a service called Claimyr (claimyr.com). They basically call for you and get you connected to an actual agent. Was skeptical at first but it worked - got through in about 20 minutes instead of spending all day redialing. There's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Never heard of that but anything's better than the endless busy signals. How much does something like that cost?

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They focus on the value of actually connecting you rather than the cost. Honestly after wasting entire days trying to call myself, it was worth it to just get through and get my questions answered.

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Interesting, I'll keep that in mind if I run into issues. Hopefully the online system works for basic stuff.

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Just to add - you also need to be able and available for work, actively seeking work, and your unemployment or reduced hours can't be due to misconduct. Since your hours were cut due to business needs and not your fault, you should be fine on that front.

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What does 'actively seeking work' mean exactly? Do I need to apply for a certain number of jobs each week?

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Yes, you need to make at least 3 job search activities per week and keep a log. This can include applying for jobs, networking, attending job fairs, etc. You'll report these when you file your weekly claims.

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ugh the job search requirement is so annoying when you're just waiting for your hours to come back

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I understand the frustration, but the requirement exists even for partial unemployment. You still need to show you're looking for full-time work or additional part-time work to supplement your reduced hours.

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yeah i get it, just seems like extra paperwork when my job said they might have more hours soon

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Another question - should I file right away or wait to see if my hours come back? My manager was pretty vague about the timeline.

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File as soon as you're eligible. Benefits are paid from the date you file your claim, not when it gets processed. Even if your hours come back, you can always stop filing weekly claims. But you can't get benefits for weeks before you initially filed.

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Definitely file now. I made the mistake of waiting a few weeks thinking my situation would improve and lost out on those benefits permanently.

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Wait, so if I work part-time I can still get some unemployment money? I thought it was all or nothing.

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Correct - Washington has partial unemployment benefits. Your weekly benefit amount gets reduced based on how much you earn that week, but you can still receive some benefits if you're working reduced hours.

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That's actually really helpful to know. My hours have been inconsistent for months.

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The Washington ESD website has a benefit calculator that can give you an estimate of what you might receive. It's under the 'Calculate Your Benefits' section. Helped me figure out if it was worth applying.

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I'll check that out, thanks! Do you remember if it was pretty accurate?

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It was close - my actual weekly benefit amount was within about $10 of what the calculator estimated.

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Just be prepared for the identity verification process. They're really strict about it now and it can delay your claim if you don't have all the right documents ready.

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What kind of documents do they typically ask for?

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Usually driver's license or state ID, Social Security card, and sometimes additional proof of identity. The ID.me verification process can be tricky - make sure you have good lighting and a clear camera.

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Good point about ID.me. Sometimes the automated verification doesn't work and you have to do a video call with a live agent, which can add delays.

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One thing nobody mentioned - make sure you understand the difference between 'able and available' vs being on standby. If your employer puts you on standby status, that's a different situation than just having reduced hours.

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What's the difference? My manager just said they don't have hours for me right now but to check back.

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Standby means you have a definite return-to-work date and aren't required to look for other work. Sounds like your situation is more like indefinite layoff or hour reduction, which means you'd need to do job searches.

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I've been trying to reach Washington ESD for weeks about my claim status with no luck. Those phone lines are absolutely useless. Has anyone actually gotten through recently?

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Like I mentioned earlier, I used Claimyr to get through. Worked way better than trying to call myself. Sometimes you just need to talk to an actual person to resolve issues.

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Yeah I saw your comment about that. Might have to look into it because this is ridiculous.

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Pro tip: keep detailed records of everything from day one. Your work schedule changes, any communications with your employer, your job search activities. If there are any issues with your claim later, having documentation helps a lot.

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Good advice. Should I be documenting the conversation with my manager about potentially getting more hours back?

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Absolutely. Date, time, what was discussed. If they put you back to full hours, Washington ESD might ask about the circumstances of your hour reduction and restoration.

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Don't forget about the waiting week. Your first week of unemployment won't be paid - it's like a deductible.

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Wait, so even if I qualify, I don't get paid for the first week?

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Correct. The first week you're eligible is a non-payable waiting week. You still need to file the weekly claim, but you won't receive benefits for that week.

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The whole system is such a mess. Took me 6 weeks to get my first payment last year even though my claim was straightforward. And don't even get me started on trying to reach customer service...

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I feel you. The system definitely has issues. But at least once you get through the initial setup, the weekly claims are pretty routine.

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True, the weekly filing part is easy enough once you get used to it.

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Quick question - if I start getting unemployment and then my hours increase again, do I have to report that right away or just when I file my next weekly claim?

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Report it on your weekly claim for the week when the change occurred. Don't try to report it between weekly claims - just wait until your regular filing day.

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Thanks, that makes sense. Wasn't sure about the timing.

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For what it's worth, I was in almost the exact same situation last spring. Retail job, hours cut way down, manager saying maybe more hours later. Filed for partial unemployment and it helped a lot with bills until things picked back up. The process isn't as scary as it seems.

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That's reassuring to hear. Did you end up getting your full hours back eventually?

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Yeah, took about 3 months but they did bring me back to full-time. Having the partial unemployment during that period made all the difference.

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One more thing - make sure you file your weekly claims on time every week, even if you haven't received your first payment yet. Missing a week can cause issues and you might not be able to make it up later.

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What day of the week do you file? Is it the same for everyone?

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You can file weekly claims Sunday through Saturday, but they're for the week ending on Saturday. Most people file on Sunday for the previous week, but you have flexibility.

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honestly the hardest part was just getting started. once you file that first claim and get into the routine it's not too bad

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That's good to hear. I think I'm overthinking it because it's all new to me.

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totally normal to be nervous about it. just take it one step at a time

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Based on everything you've described, you should definitely qualify for partial unemployment benefits. 8 months of work history should meet the earnings requirement, and hour reduction due to lack of work (not your fault) makes you eligible. I'd recommend filing your initial claim online this week.

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Thank you everyone for all the helpful information. I feel much more confident about moving forward with filing now.

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You're welcome! Remember, if you run into any issues or need to speak with Washington ESD directly, don't hesitate to use resources like Claimyr to actually get through to someone.

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