What is an unemployment hearing - Washington ESD scheduled me for one?
I got a letter from Washington ESD saying I have a hearing scheduled for next month but I have no idea what this means. My unemployment claim was denied and I filed an appeal, but nobody explained what happens at a hearing. Is this like going to court? Do I need a lawyer? The letter mentions something about a 'telephone hearing' but I'm completely lost on what to expect or how to prepare.
59 comments


Paloma Clark
An unemployment hearing is basically your chance to present your side of the story to an administrative law judge. It's not like regular court - it's more informal but still official. You don't need a lawyer but you can have one if you want.
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Evelyn Kelly
•Thank you! Do you know how long these hearings usually take?
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Paloma Clark
•Usually 30-60 minutes depending on how complicated your case is. Make sure you have all your documentation ready.
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Heather Tyson
I went through this last year. The hearing will be over the phone and you'll be talking to a judge who will ask you questions about why your claim was denied. Your former employer might be on the call too if they're disputing your claim.
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Evelyn Kelly
•Wait, my employer will be there? That makes me even more nervous. What kind of questions do they ask?
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Heather Tyson
•Don't worry, just tell the truth. They'll ask about the circumstances that led to your job ending and any evidence you have to support your case.
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Raul Neal
Before your hearing, I'd recommend trying to get through to Washington ESD to clarify what specific issues they're questioning. I used Claimyr.com recently and their service got me connected to an actual person at ESD within minutes instead of waiting on hold forever. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows exactly how it works.
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Evelyn Kelly
•I've been trying to call for weeks with no luck. How does that service work exactly?
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Raul Neal
•They basically handle the calling and waiting for you, then connect you when an agent picks up. Saved me hours of frustration.
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Jenna Sloan
•That actually sounds really helpful. I hate sitting on hold for hours just to get disconnected.
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Christian Burns
Make sure you gather ALL your evidence before the hearing. Pay stubs, emails, text messages, anything that supports your case. The judge will want to see documentation, not just hear your story.
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Evelyn Kelly
•What if I don't have written proof of some things? Like verbal conversations with my boss?
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Christian Burns
•Write down everything you remember with dates and times. Even if it's not perfect documentation, it shows you're being thorough.
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Sasha Reese
ugh i hate dealing with this stuff. had a hearing last month and was so stressed out about it. turned out to be way less scary than i thought it would be though
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Evelyn Kelly
•That's reassuring! Did you win your appeal?
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Sasha Reese
•yeah i did! just had to explain that my employer was lying about why they fired me. judge saw right through their bs
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Paloma Clark
One important thing - make sure you're available at the exact time they schedule the call. If you miss it, you'll likely lose your appeal automatically. Set multiple alarms and be ready 15 minutes early.
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Evelyn Kelly
•Good point! What happens if there's a technical issue with the phone call?
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Paloma Clark
•Call the hearing office immediately if you have phone problems. They usually have a backup number you can try.
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Muhammad Hobbs
The whole unemployment hearing system is such a joke. They make you jump through all these hoops just to get benefits you already earned. Washington ESD acts like they're doing us a favor.
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Heather Tyson
•I get the frustration but the hearing is actually your best chance to get your benefits approved if you were wrongly denied.
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Muhammad Hobbs
•True, I'm just venting. The system is still broken though.
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Raul Neal
Another tip - practice explaining your situation clearly and concisely beforehand. The judge will want the facts without a lot of rambling. Stick to what's relevant to your unemployment claim.
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Evelyn Kelly
•Should I write out what I want to say ahead of time?
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Raul Neal
•Yes! Having notes helps you stay organized and not forget important details when you're nervous.
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Noland Curtis
just went through this whole process myself. the waiting is the worst part honestly. took like 3 weeks to get the decision after my hearing
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Evelyn Kelly
•Three weeks?? How do they expect people to survive while waiting for a decision?
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Noland Curtis
•ikr? luckily i won but those three weeks were rough financially
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Christian Burns
If your employer doesn't show up to the hearing, that usually works in your favor. Sometimes they just don't bother participating in the process, especially smaller companies.
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Evelyn Kelly
•Really? What happens if they're a no-show?
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Christian Burns
•The judge will make a decision based on the information available, which is usually just your side of the story at that point.
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Jenna Sloan
Been there done that with unemployment hearings. Pro tip: if you're going to mention Claimyr or any service like that to get through to ESD before your hearing, do it soon. Getting clarification on exactly what they're questioning can really help you prepare better.
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Evelyn Kelly
•That makes sense. I should try to understand the specific reasons for denial before the hearing.
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Jenna Sloan
•Exactly. Sometimes the denial reason isn't clear from the paperwork and talking to someone at ESD can help clarify.
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Diez Ellis
whatever you do dont lie or exaggerate anything during the hearing. judges can usually tell and it will hurt your case more than help
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Evelyn Kelly
•Of course, I would never lie. Just worried about forgetting important details.
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Diez Ellis
•thats why writing stuff down ahead of time helps. you can refer to your notes during the call
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Paloma Clark
One more thing - after the hearing, you'll get a written decision in the mail. If you disagree with that decision, you can appeal to the Board of Appeals, but there are strict time limits for that too.
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Evelyn Kelly
•Hopefully it won't come to that! How often do people win these hearings?
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Paloma Clark
•It varies a lot depending on the circumstances, but having a hearing definitely gives you a better chance than just accepting the initial denial.
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Vanessa Figueroa
I had to do this twice because my first hearing got rescheduled. Make sure you confirm the date and time a few days before because sometimes they change it without much notice.
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Evelyn Kelly
•Ugh, that would be my luck. How do they notify you if there's a schedule change?
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Vanessa Figueroa
•Usually by mail but sometimes they call. Check your mailbox every day leading up to the hearing.
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Raul Neal
Final thought - remember that the judge is supposed to be neutral. They're there to hear both sides and make a fair decision based on unemployment law. Don't take it personally if they ask tough questions - they're just doing their job.
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Evelyn Kelly
•Thanks everyone for all the advice! I feel much more prepared now.
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Heather Tyson
•Good luck with your hearing! Come back and let us know how it goes.
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Abby Marshall
honestly the whole thing sounds intimidating but most people i know who went through it said it wasn't as bad as they expected. just be honest and prepared
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Evelyn Kelly
•That seems to be the common theme - it's scary beforehand but manageable once you're in it.
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Christian Burns
Oh and one practical tip - make sure you're in a quiet place with good phone reception for the hearing. Background noise or dropped calls can really disrupt the process.
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Evelyn Kelly
•Good point! I'll make sure I'm somewhere with strong cell service and no distractions.
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Christian Burns
•Smart thinking. Some people even use a landline if they have one, just to be extra sure about call quality.
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Sadie Benitez
btw if you end up needing to contact washington esd about anything else related to your hearing, that claimyr thing someone mentioned earlier actually worked for me too. way better than the regular phone nightmare
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Evelyn Kelly
•Several people have mentioned that service now. Might be worth checking out if I need to call ESD again.
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Sadie Benitez
•yeah its pretty straightforward. saved me like 2 hours of hold time when i needed to ask about my hearing paperwork
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Sasha Reese
update us after your hearing! always curious to hear how these things go for people
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Evelyn Kelly
•Will do! Hopefully I'll have good news to share.
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Drew Hathaway
Last piece of advice - if you have witnesses who can back up your story, they can usually participate in the hearing too. Just let the hearing office know ahead of time.
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Evelyn Kelly
•I didn't know that was an option! I might have a coworker who could help support my case.
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Drew Hathaway
•Definitely worth asking about. Sometimes witness testimony can really strengthen your appeal.
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