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Dylan Fisher

what to expect at unemployment appeal hearing - Washington ESD process

I have my Washington ESD appeal hearing scheduled for next week and I'm really nervous about what's going to happen. My former employer contested my claim saying I was fired for misconduct but I disagree with their version of events. This is my first time going through an appeal hearing and I have no idea what to expect. Will it be like a court hearing? Do I need a lawyer? How long does it usually take? Any advice would be really helpful since I've been without benefits for 2 months now waiting for this.

Washington ESD appeal hearings are conducted by Administrative Law Judges and they're less formal than regular court proceedings. You'll be able to present your side of the story, provide evidence, and question witnesses. The hearing typically lasts 30-60 minutes depending on complexity. You don't need a lawyer but you can have one if you want. Make sure to have all your documentation ready - employment records, emails, witness statements, etc.

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Thanks! Do I need to submit my evidence beforehand or can I bring it to the hearing?

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You should submit evidence at least 5 days before the hearing if possible, but you can also bring additional documents to the hearing itself.

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I went through this last year when my employer said I quit but I was actually laid off. The judge will ask you to explain what happened in your own words first, then your employer gets to present their case. They might have witnesses testify too. Stay calm and stick to the facts - don't get emotional even if your employer says things that upset you.

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Did you win your appeal? I'm worried they'll believe my employer over me.

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Yes I won! The key is having documentation to back up your story. Emails, text messages, anything that shows what really happened.

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Before your hearing, I'd suggest trying to call Washington ESD to make sure you understand exactly what your employer is claiming. Sometimes there are details in their protest that you haven't seen. I had trouble getting through to anyone at Washington ESD for weeks until someone told me about claimyr.com - it's a service that helps you actually reach a live agent. They have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Really saved me time instead of calling hundreds of times.

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That sounds helpful but is it legit? I've never heard of services like that.

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Yeah it's real, they just help you get through the phone system faster. I was able to talk to someone at Washington ESD within an hour instead of spending days trying to call.

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I used something similar when I couldn't reach anyone about my adjudication. These services are becoming more common because the phone lines are so jammed.

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Make sure you understand the burden of proof! In misconduct cases, your employer has to prove you did something deliberate that violated company policy AND that you knew it was wrong. It's not enough for them to just say you made mistakes or had performance issues. The judge will explain this at the beginning but it helps to know going in.

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That's really helpful to know. They're saying I violated policy but I was never trained on that specific policy.

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That could be important! If you weren't properly trained or the policy wasn't clearly communicated, that weakens their misconduct claim.

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OMG the anxiety before my hearing was terrible! I kept imagining worst case scenarios but it really wasn't that bad. The judge was actually pretty fair and asked good questions. Just be honest and don't try to make up anything because they can usually tell.

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Thanks, I needed to hear that. I've been losing sleep over this for weeks.

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I totally get it. Try to get a good night's sleep before the hearing and eat something beforehand so you're not distracted by hunger.

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The whole Washington ESD appeal system is a joke honestly. They side with employers most of the time and the judges barely listen to what you're saying. I lost my appeal even though I had clear evidence my employer was lying. Good luck but don't get your hopes up too much.

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That's really discouraging to hear. Did you try to appeal to the next level?

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Yeah I'm still waiting on that. The whole process takes forever and meanwhile you're broke.

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Every case is different though. The judge has to follow the law regardless of their personal opinions.

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Practice explaining your side of the story out loud before the hearing. I wish I had done this because I got tongue-tied trying to explain what happened. Also write down key points you want to make so you don't forget anything important when you're nervous.

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Good idea! I should probably time myself too to make sure I'm not rambling.

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Exactly! Keep it concise and chronological. The judge will ask follow-up questions if they need more details.

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One thing I learned is that you can request witnesses to testify on your behalf. If you have coworkers who saw what happened or can vouch for your work performance, they can participate by phone. But you need to let Washington ESD know about witnesses ahead of time.

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I didn't know that! I have a coworker who could probably help my case.

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Definitely reach out to them ASAP. Witness testimony can be really powerful if it contradicts what your employer is saying.

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Is this going to be over the phone or in person? Mine was supposed to be in person but then they switched it to phone because of scheduling issues.

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Mine is scheduled for phone. I'm kind of relieved because I think I'll be less nervous at home.

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Yeah phone hearings are less intimidating. Just make sure you're in a quiet place with good reception.

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After my hearing I had to wait almost 3 weeks for the decision. That was the hardest part honestly - the waiting. But when I finally got the written decision it was pretty detailed about why the judge ruled the way they did. At least you'll know exactly what they were thinking.

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3 weeks?? I was hoping it would be faster than that.

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Yeah they say 2-3 weeks typically. If you win, your back benefits get released pretty quickly after that though.

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whatever you do dont let your employer intimidate you during the hearing. they might have lawyers or HR people but remember you have just as much right to be heard. I made the mistake of being too deferential in my first appeal and I think it hurt my case.

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Thanks for the warning. I do tend to be pretty non-confrontational so I need to work on that.

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you don't have to be confrontational just confident in telling your truth

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Another tip - if your employer brings up issues that weren't part of their original protest, you can object. The hearing should focus on the specific reasons they gave for contesting your claim. Judges don't like it when employers try to add new accusations during the hearing.

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How do I know what was in their original protest? I never saw the exact wording.

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You should have received a copy, but if not you can request it from Washington ESD before your hearing. It's important to see exactly what they claimed.

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I used Claimyr to get through to Washington ESD about a week before my hearing and the agent was able to pull up my employer's protest statement and read it to me over the phone. Super helpful to know exactly what I was dealing with. Worth the small fee to get that info instead of going in blind.

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How much does something like that cost?

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I don't remember the exact amount but it wasn't expensive compared to losing months of benefits. They focus on getting you connected fast rather than charging a lot.

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Bring copies of everything! I thought they would have my file ready but there were documents missing and I had my own copies to provide. Employee handbook, your termination letter, any emails or texts, performance reviews, everything related to your case.

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Good point. I'll make extra copies of everything just in case.

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Organize them chronologically too so you can find things quickly if the judge asks for specific documents.

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The judge will swear you in at the beginning like you're testifying in court. Don't let that freak you out, it's just standard procedure. Then they'll usually give a brief overview of the process and explain how the hearing will work.

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Ok that helps me know what to expect at the very beginning.

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Yeah they're pretty good about explaining the process as you go. Most judges try to keep things moving but they're fair about letting both sides tell their story.

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If you lose the appeal, you can still appeal to the Board of Appeals within 30 days. I've seen people win at that level even after losing the first appeal. The Board reviews the whole record and sometimes catches things the initial judge missed.

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That's good to know there's another level if needed. Hopefully it won't come to that though.

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Right, but it's good to know all your options. The Board appeal is based on the record though - no new testimony or evidence usually.

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One more thing - dress professionally even if it's a phone hearing. It helps you feel more confident and prepared. I know it sounds silly but it made a difference for my mindset.

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That's actually great advice. I'll definitely dress like I'm going to an important meeting.

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Exactly! It's all about getting in the right frame of mind to present your case effectively.

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Just want to say good luck! The whole process is stressful but you're taking the right steps by preparing ahead of time. Most people who lose appeals didn't prepare properly or didn't understand what they needed to prove.

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Thank you so much! This thread has been incredibly helpful for my preparation.

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You're welcome! Come back and let us know how it goes. Your experience might help someone else in the same situation.

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I hate to be negative but I'm still waiting for my appeal decision from 6 weeks ago. The system is so backed up right now. At least you're getting your hearing scheduled relatively quickly.

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6 weeks for a decision?? That's terrible. Have you tried following up?

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I've tried calling but you know how impossible it is to get through to anyone at Washington ESD these days.

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That's exactly why I ended up using Claimyr. Sometimes you just need to talk to a real person to find out what's going on with your case.

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Remember that the judge is supposed to be neutral. They're not on your employer's side or your side - they're just trying to determine what actually happened based on the evidence. Try to present facts rather than emotions, even though I know this situation is really stressful financially.

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That's a good reminder. I need to focus on the facts and not get caught up in how unfair the whole situation feels.

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Exactly. Save the emotional stuff for your friends and family. The judge just wants to know what happened and whether it meets the legal standard for misconduct.

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Dylan, I went through a similar situation about 8 months ago when my employer claimed I was terminated for misconduct but it was really just a disagreement over procedures. The most important thing I learned is to focus on the specific incident they're claiming as misconduct - don't let them bring up unrelated performance issues or personality conflicts. Take notes during the hearing because you might need to reference what was said if you decide to appeal further. Also, if your employer makes any statements that contradict what they told you when you were fired, point that out to the judge. Inconsistencies in their story can really help your case. The whole process took about 4 months total for me but I did eventually get my benefits restored with back pay.

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This is really helpful advice, especially about taking notes during the hearing. I hadn't thought about documenting inconsistencies in their story. Four months is a long time but at least you got the back pay eventually. Did you have to do anything special to get them to process the back benefits or did it happen automatically once you won?

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