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Sophia Carter

Washington ESD unemployment protest taking forever - why is my case dragging on?

Filed my unemployment protest with Washington ESD back in November and it's now been over 2 months with zero updates. My original claim was denied because they said I quit voluntarily, but I have documentation proving I was basically forced out due to unsafe working conditions. I submitted all my evidence through SecureAccess Washington and got a confirmation receipt, but since then it's been radio silence. Anyone else dealing with these crazy long protest timelines? I'm starting to panic about my bills piling up.

ugh same boat here, my protest has been pending since October! Washington ESD is so backed up right now

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October?? That's even worse than mine. Did you try calling them at all?

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tried calling like 50 times, always get the busy signal or hung up on after waiting forever

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Protest timelines have been brutal lately. From what I understand, Washington ESD has to review all the documentation from both you and your employer before making a decision. If your case involves workplace safety issues, they might need to do additional investigation which adds more time.

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That makes sense about the investigation part. I just wish they'd give some kind of status update instead of leaving us in the dark.

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Totally agree on the communication issue. You should be able to see basic status updates in your online account, but sometimes those don't reflect what's actually happening behind the scenes.

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I was stuck in protest hell for 3 months last year. What finally worked for me was using Claimyr to get through to an actual Washington ESD rep who could check my case status. Found out my employer had submitted additional documentation that I didn't know about, which was causing the delay.

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Never heard of Claimyr before - what is it exactly?

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It's a service that helps you get through to Washington ESD on the phone. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Way better than spending hours trying to call yourself.

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wait so they can actually get you connected to a real person? I've been trying for weeks with no luck

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Two months isn't that unusual unfortunately. My friend's protest took almost 4 months to resolve, but she did win in the end. The key is making sure you documented everything properly when you filed.

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Four months?! I don't know if I can wait that long financially. Did she have to keep filing weekly claims during the protest?

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Yes, you still have to file your weekly claims even during a protest. If you win, they'll backpay you for all the weeks you were denied.

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WASHINGTON ESD IS A JOKE!! Been waiting 3 months for my protest decision and they act like we don't have bills to pay. Meanwhile my old employer is probably just ignoring their requests for info which slows everything down even more.

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I feel your frustration but getting angry won't speed up the process. Have you tried contacting your state representative's office? Sometimes they can help expedite cases.

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didn't think about contacting my rep, might be worth a shot at this point

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For anyone dealing with protest delays - make sure you're still filing your weekly claims! Even if you're not getting paid, you need to maintain your claim or you could lose benefits for weeks you didn't file. Also keep documenting any new evidence related to your case.

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good reminder about the weekly claims, I almost forgot to file last week

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Yeah I've been keeping up with my weekly filings. Just frustrating to see 'pending' every week.

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My protest was approved after 10 weeks. The wait was horrible but I ended up getting a lump sum payment for all the back weeks. Hang in there!

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That gives me hope! Can I ask what your protest was about? Mine is about unsafe working conditions forcing me to quit.

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Mine was similar - constructive dismissal situation where my hours got cut to almost nothing. Had to prove they were trying to force me out.

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Just wanted to follow up on that Claimyr thing someone mentioned earlier - I tried it yesterday and actually got through to Washington ESD in like 20 minutes! The rep was able to see that my employer still hadn't responded to their request for information, which explains the delay.

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Wow that's amazing! I might have to try that service. Did they tell you anything about how to speed up the employer response?

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They said they'd send another request to my employer with a shorter deadline. At least now I know what's causing the holdup instead of just wondering.

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See? That's exactly what happened with my case too. Sometimes you just need someone who can actually look up your file and see what's going on.

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I work for a law office and we see these protest delays all the time. Washington ESD is required to make a decision within a reasonable timeframe, but what's 'reasonable' can vary widely depending on case complexity and their current backlog.

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Is there any legal recourse if they take too long? Like after a certain point can you escalate it somehow?

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You can file a complaint with the Washington State Auditor's office if you feel the delay is unreasonable, but that's usually a last resort. Most cases do eventually get resolved.

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Just to add some perspective - while 2 months feels like forever when you're waiting, it's actually not that unusual for complex cases. Workplace safety issues require more investigation than simple layoff cases.

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complex or not, people still need to eat and pay rent while waiting

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Absolutely agree the system needs improvement. Just trying to provide realistic expectations based on what I've seen.

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Have you checked if there are any local food banks or emergency assistance programs in your area? Many cities have resources specifically for people waiting on unemployment decisions. It won't solve the protest delay but might help with immediate needs.

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Good suggestion, I should look into that. The waiting is just so stressful when bills keep coming.

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211 is a good resource - just dial 2-1-1 and they can connect you with local assistance programs

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my protest took 6 weeks but that was during summer when things weren't as busy. winter months are always worse for processing times

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Makes sense that winter would be busier with more people filing claims. Just bad timing on my part I guess.

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One thing that might help while you wait - make sure you're keeping detailed records of your job search activities. Even though you're in protest status, maintaining your job search log shows good faith effort and could help your case.

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I am keeping track of my job searches. Do I need to log them in WorkSourceWA even during a protest?

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Yes, you should still be logging job search activities in WorkSourceWA. It keeps your claim compliant and shows you're actively seeking work.

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This whole protest process is such a mess. I've been waiting since December and still nothing. At least you got a confirmation receipt - I'm not even sure they received all my documents properly.

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You should definitely have gotten some kind of confirmation. Maybe try that Claimyr service to check on your case status?

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yeah I think I'll have to try something different, regular calling isn't working

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Update on my situation - the Washington ESD rep I talked to through Claimyr said they're going to escalate my case since my employer has been non-responsive for over 60 days. Apparently there's a process for that when employers don't cooperate.

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That's really helpful to know! I wonder if my employer is also being non-responsive. Might be worth checking.

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Yes, employers are required to respond to Washington ESD requests within a certain timeframe. Non-response can actually work in the claimant's favor sometimes.

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just wanted to say hang in there OP. I know the waiting sucks but most protests do eventually get resolved. Keep filing your weekly claims and don't give up!

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Thanks for the encouragement, I really need it right now. This whole process is just so draining.

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For anyone still struggling to get through to Washington ESD - I can't recommend Claimyr enough. I used it again last week for a different issue and got connected within 15 minutes. Way better than the hours I used to spend on hold.

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Alright you've convinced me, I'm going to try Claimyr tomorrow. This waiting game is killing me and I need to know what's actually happening with my case.

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Smart move. Even if they can't speed up the process, at least you'll know where things stand and what might be causing delays.

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Two months is actually pretty normal from what I've seen. My neighbor waited almost 3 months but did get approved and received all the back pay. The system is slow but it does work eventually.

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I keep hearing that it works eventually, I just hope 'eventually' comes soon! Bills don't wait for Washington ESD to make up their minds.

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totally understand the stress, I was in the same boat last year. Try to find some temporary help if you can while waiting

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Quick update - I finally heard back on my October protest and it was approved! Got a huge direct deposit with all the back weeks. Don't lose hope everyone.

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That's awesome! Gives me hope that mine will come through too. How long was it from when you filed to when you got the decision?

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Total of about 3.5 months from filing the protest to getting the approval notice. Long wait but worth it in the end.

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For what it's worth, I've noticed protest decisions seem to come in waves. Like they'll process a bunch at once then nothing for weeks. Might explain why some people hear back quickly while others wait forever.

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Interesting observation. Maybe I'll get lucky and be in the next wave of decisions. Here's hoping!

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