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Jungleboo Soletrain

Washington ESD overpayment notice after pandemic benefits - do I have to pay back unemployment during covid-19 period?

Got a letter from Washington ESD yesterday saying I owe back $2,800 from unemployment I received in 2021. This is the first I'm hearing about any overpayment and I'm really confused because I thought the pandemic benefits were supposed to help people who lost work due to COVID. I was laid off from my restaurant job in March 2021 when restrictions came back and filed for regular UI through the Washington ESD website. I reported my hours correctly when I got called back part-time in the summer. Now they're saying I was overpaid and need to repay it all. Has anyone else gotten one of these notices? I'm scared because I don't have $2,800 just sitting around and I used that money to keep my apartment and buy groceries during lockdown. Do I really have to pay this back even though it was during COVID?

Unfortunately yes, if Washington ESD determined you received benefits you weren't entitled to, you'll need to repay them regardless of when you received them. The pandemic didn't change the basic eligibility rules for regular unemployment insurance. However, you have the right to appeal this determination within 30 days of the notice date. I'd recommend gathering all your documentation from 2021 - pay stubs, work schedules, any correspondence with ESD.

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That's what I was afraid of. The notice is dated last week so I still have time to appeal. What kind of documentation should I focus on gathering?

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Focus on your work history during the time period in question, any weekly claim certifications you filed, and proof of when you reported your part-time earnings. The key is showing you followed the rules correctly.

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This happened to my brother too! He got an overpayment notice for like $3,200 from benefits he got in 2020-2021. He tried calling Washington ESD for months to understand why but could never get through to anyone who could explain it properly.

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Did he ever figure out what caused the overpayment? I'm worried I did something wrong without realizing it.

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He eventually used this service called Claimyr (claimyr.com) that helped him get through to an actual ESD agent who could look at his case. Turns out there was an error in how they calculated his part-time earnings. Check out their demo video: https://youtu.be/7DieNd3C7zQ

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Thanks, I'll look into that. At this point I just need to talk to someone who can explain what went wrong.

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The most common reason for overpayments from that time period is unreported or incorrectly reported part-time work. When you returned to work part-time in summer 2021, did you report those earnings on your weekly claims? Even small amounts need to be reported, and the timing of when you report them matters too.

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I thought I reported everything correctly. I would put my gross earnings from the week before on my weekly claim. Is that wrong?

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That sounds right, but sometimes there are issues with how earnings get allocated to benefit weeks vs when you actually worked. This is exactly the kind of thing you'd need to discuss with an ESD representative to sort out.

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Ev Luca

WAIT - they can just decide years later that you owe money back?? This seems totally unfair. How are people supposed to keep that money available for years just in case? I thought once you got the benefits that was it!

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Unfortunately Washington ESD can establish overpayments going back several years if they discover errors or fraud. It's in the law. But the good news is there are payment plans and waiver options available in some cases.

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Ev Luca

This is exactly why I'm terrified to ever file for unemployment. Too many ways to mess up apparently.

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I work in unemployment law and see these cases regularly. The pandemic created a lot of confusion about reporting requirements, and now we're seeing the fallout as ESD reviews old claims. Your best bet is to request an appeal hearing and bring all your documentation. Many of these overpayments get reduced or eliminated once someone actually reviews the case properly.

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That gives me some hope. Should I try to get legal help for the appeal or can I handle it myself?

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You can represent yourself at the hearing. Just be organized with your documents and timeline. If the amount is substantial and your case is complex, consulting with an unemployment attorney might be worth it.

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Same thing happened to me except mine was for $1,600. I spent 3 months trying to reach someone at ESD who could explain the overpayment calculation. Finally got through using Claimyr and found out it was a computer error - they had processed my work separation incorrectly. Got the whole thing reversed.

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How long did it take to get it resolved once you finally talked to someone?

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About 2 weeks after the call. The agent was able to see the error immediately and submitted a correction. Sometimes it really is just a mistake in their system.

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Just want to point out that even if you do owe the money, ESD offers payment plans. Don't panic about having to pay $2,800 all at once. They'd rather get some money over time than nothing at all if you can't afford a lump sum.

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Good to know. How do I request a payment plan if it comes to that?

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There should be information about payment options in your overpayment notice. You can also ask about it when you call ESD or during your appeal process.

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This is why the system is broken. They give you money when you're desperate, then years later decide you owe it back. Meanwhile good luck getting anyone on the phone to explain WHY you owe it. It's designed to screw over working people.

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I feel you but complaining doesn't help OP with their situation right now.

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Fair point. OP definitely appeal this and don't give up. Fight it.

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Had a similar issue last year. The key thing is don't ignore it thinking it will go away. ESD can take the money from your tax refunds, garnish wages, all sorts of things. But if you appeal and show good faith effort to resolve it, they're usually reasonable.

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Definitely not ignoring it. Filing my appeal this week. Thanks for the warning about tax refunds - I had no idea they could do that.

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Question - when you were working part-time, were you still certifying for benefits every week? Sometimes people think if they're working they don't need to file but you have to keep filing to report the earnings.

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Yes I kept filing weekly claims and reported my earnings each week. That's what makes this so confusing to me.

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Then it might be an error on their end. Definitely worth appealing.

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I'm an unemployment advocate and I've seen dozens of these cases. About 40% of overpayment determinations get overturned or reduced on appeal. The system makes a lot of mistakes, especially with part-time earnings calculations. Don't assume they're right just because they sent you a bill.

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That's encouraging. I was starting to think I was definitely in the wrong somehow.

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Trust me, if you reported your earnings correctly and followed the rules, you have a good chance of winning your appeal. The burden is on ESD to prove you were overpaid.

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Whatever you do, don't wait until the last minute to appeal. I missed my deadline by 2 days and had to jump through hoops to get a late appeal accepted. File it as soon as possible.

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Good advice. I'm going to work on it this weekend and get it submitted early next week.

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Have you checked your ESD account online to see if there are any details about why they think you were overpaid? Sometimes there are notes or explanations in your claim history.

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I looked but it just shows the overpayment amount, no explanation of how they calculated it. Super frustrating.

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Yeah that's typical. The online account doesn't give much detail. You really need to talk to someone to understand their reasoning.

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One more thought - if you win your appeal, make sure they also remove any fraud flags from your account. Sometimes overpayment determinations come with accusations of intentional misreporting that can affect future claims.

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The notice doesn't say anything about fraud, just overpayment. But I'll keep that in mind.

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Good, that's a positive sign. Non-fraud overpayments are easier to deal with.

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I used to work at ESD and I can tell you that the 2020-2021 period was chaos. So many system changes and staff turnover. Lots of claims got processed incorrectly. Your case sounds like it could be one of those situations.

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That makes me feel a bit better. I was worried I had fundamentally misunderstood how to report my earnings.

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Based on what you described, it sounds like you were doing it right. The appeal process should sort it out.

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Just want to add that if you can't afford to pay back the overpayment, there are sometimes hardship waivers available. Don't assume you're stuck with the full amount even if they uphold the overpayment determination.

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How do you apply for a hardship waiver?

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You'd need to request it from ESD and provide financial documentation showing you can't afford to repay. It's not automatic but it's an option.

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This thread is making me nervous about my own benefits from 2021. Should I be expecting a similar notice? I also worked part-time while collecting.

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If you reported your earnings correctly and followed the rules, you should be fine. Not everyone gets these notices.

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Most people who reported correctly don't have issues. The problems usually come from unreported work or timing issues with when earnings were reported.

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OP, I just wanted to say good luck with your appeal. This stuff is stressful but you seem to have done things correctly. Hope it works out in your favor.

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Thank you! This thread has been really helpful. At least I know I'm not the only one dealing with this.

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