Washington ESD fraud investigation on my account - how does fraud usually occur with unemployment insurance?
Got a notice from Washington ESD saying they're investigating potential fraud on my account. I'm completely confused because I never filed any false claims or did anything wrong. The letter mentions 'identity verification required' and my weekly claims are now frozen. I'm trying to understand how unemployment fraud typically happens so I can figure out what might have triggered this investigation. Has anyone else dealt with this? What are the common ways fraud occurs with UI benefits that might explain why my account got flagged?
59 comments


Diego Castillo
Unfortunately fraud is really common with unemployment. The main types I've seen are: 1) Identity theft where someone files using your SSN and personal info, 2) People working while claiming benefits without reporting wages, 3) Filing in multiple states simultaneously, 4) Providing false employment history or separation reasons. Since you got an identity verification notice, it's probably the first one - someone may have tried to file a claim using your information.
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Ruby Knight
•That makes sense. I did get some weird emails about account changes that I ignored thinking they were spam. Could that be related?
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Diego Castillo
•Yes definitely! Those emails were probably alerts that someone was accessing your account. You should change your SAW password immediately if you haven't already.
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Logan Stewart
Same thing happened to me last year. Turns out someone in another state was using my info to file claims. The identity verification process took about 3 weeks but once I submitted all the documents they cleared everything up. Make sure you respond to their requests quickly or they'll assume it's actually fraud.
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Ruby Knight
•What documents did you need to provide? The letter wasn't very specific about what they want.
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Logan Stewart
•I had to send driver's license, Social Security card, and proof of address. Some people also need to do a video call verification depending on the case.
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Mikayla Brown
If you're having trouble getting through to Washington ESD about this fraud investigation, you might want to try Claimyr (claimyr.com). They help people get connected to actual ESD agents when the phone lines are jammed. There's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Fraud cases usually need direct agent contact to resolve quickly.
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Ruby Knight
•Thanks I'll check that out. I've been calling for days and can't get through to anyone who can help with this fraud investigation.
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Sean Matthews
•Is that legit? I'm always skeptical of third-party services for government stuff.
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Mikayla Brown
•I used it when I had an adjudication issue. It's just a callback service that gets you in the phone queue when agents are available. Saved me hours of redialing.
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Ali Anderson
oh no this is my worst nightmare!! i've been so careful with my info but you never know who's got access to your data these days. the fact that they freeze your benefits while investigating is so unfair - like you're guilty until proven innocent
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Diego Castillo
•I understand the frustration but they have to freeze payments during fraud investigations to prevent further losses. The good news is if it's identity theft, you'll get any missed payments once it's resolved.
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Ali Anderson
•i guess that makes sense from their perspective but it's still scary when you're depending on those benefits to pay rent
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Zadie Patel
The other common fraud pattern is people who work under the table while collecting benefits. Washington ESD cross-references wage reports from employers so they catch this pretty quickly. Some people don't realize that even small cash jobs need to be reported on weekly claims. The system flags accounts when reported wages don't match what employers submit.
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A Man D Mortal
•Wait, you have to report cash jobs? I thought that was just for regular W-2 employment.
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Zadie Patel
•Yes, all work and earnings must be reported regardless of how you're paid. Cash work, gig work, freelance, everything. Not reporting it is considered fraud even if it's unintentional.
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A Man D Mortal
•Yikes, I had no idea. Good thing I asked!
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Sean Matthews
I work in cybersecurity and the unemployment fraud during COVID was insane. Criminals were using stolen databases of personal info to file thousands of fake claims. Washington was hit particularly hard. Most legitimate claimants caught up in these investigations are victims of identity theft, not actual fraudsters.
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Ruby Knight
•That's somewhat reassuring. I was worried they thought I was actually committing fraud when I've done everything by the book.
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Sean Matthews
•The investigation process is mostly automated flagging followed by human review. If you have clean documentation and respond promptly, you should be fine.
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Declan Ramirez
Another fraud red flag is when people claim they're able and available for work but aren't actually looking for jobs or are turning down suitable work offers. The job search requirements exist for a reason and Washington ESD does audit these periodically.
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Logan Stewart
•This is why keeping a detailed job search log is so important. I track every application, contact, and interview in a spreadsheet.
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Ali Anderson
•ugh the job search requirements are so tedious but i guess better safe than sorry
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Ruby Knight
Thanks everyone for the explanations. It sounds like identity theft is the most likely scenario in my case. I'm going to gather all my documents and try to get through to an agent to start the verification process. This is stressful but at least I know what I'm dealing with now.
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Diego Castillo
•Good luck! The process can be slow but Washington ESD is generally fair once they have all the information they need.
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Mikayla Brown
•Definitely try Claimyr if you can't get through on the phone. Fraud cases need personal attention and the regular callback system is usually overloaded.
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Emma Morales
Just want to add that some fraud happens when people don't understand the rules rather than intentional deception. Like not knowing you have to report partial work or thinking you can collect while on vacation. The penalties are the same though so ignorance isn't a defense.
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Zadie Patel
•Exactly. The eligibility requirements are complex and Washington ESD expects claimants to understand them fully. When in doubt, always ask before doing something that might affect your claim.
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Sean Matthews
•The vacation thing trips up a lot of people. You have to be available for work every week you claim, which technically means no vacations unless you're willing to cut them short for interviews.
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Katherine Hunter
my brother had his identity stolen for unemployment fraud in 2021. he found out when he tried to file his own legitimate claim and the system said he already had an active claim. took months to sort out because the fraudster had been collecting benefits for weeks before anyone caught it
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Ruby Knight
•That's awful! How did he eventually prove he wasn't the one filing the fraudulent claim?
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Katherine Hunter
•had to provide employment records showing he was working during the time the fake claims were filed. also had to file a police report for the identity theft
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Lucas Parker
The cross-matching system Washington ESD uses is pretty sophisticated now. They check your claims against employer wage reports, other state benefit systems, and even death records. Most fraud gets caught eventually but it can take time for the investigations to complete.
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Declan Ramirez
•That's why it's better to be completely honest upfront. The penalties for fraud are severe - you have to pay back benefits plus fines and can be disqualified from future claims.
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Ali Anderson
•the whole system seems designed to assume you're lying until you prove otherwise. makes honest people feel like criminals
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Donna Cline
Pro tip: if you suspect identity theft, also check your credit report and file a report with the FTC. Unemployment fraud is often part of larger identity theft schemes. The criminals might be using your info for other things too.
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Ruby Knight
•Good point, I hadn't thought about that. I'll check my credit report tonight.
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Donna Cline
•You can get free reports from annualcreditreport.com. Look for any accounts or credit inquiries you don't recognize.
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Harper Collins
The frustrating part about fraud investigations is how long they take. Meanwhile you're stuck without benefits even though you did nothing wrong. I wish Washington ESD had a faster process for obvious identity theft cases.
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Logan Stewart
•I think they're trying to balance speed with accuracy. False fraud accusations are expensive for them too so they want to be thorough.
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Harper Collins
•I get that but when people are struggling to pay bills, 3-4 weeks feels like forever.
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Kelsey Hawkins
Make sure you keep copies of everything you submit for the fraud investigation. I had to resubmit documents twice because they claimed they never received my first packet. Having copies saved me weeks of delays.
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Ruby Knight
•Thanks for the tip! I'll definitely make copies and maybe send everything certified mail.
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Diego Castillo
•Upload through their secure portal if possible. Physical mail can get lost but digital submissions have confirmation receipts.
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Dylan Fisher
Another thing to watch for is phishing emails pretending to be from Washington ESD. Scammers send fake emails asking you to verify account info or click suspicious links. These can lead to your account being compromised for fraud.
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Sean Matthews
•Always go directly to the official website instead of clicking links in emails. Legitimate Washington ESD emails will never ask for passwords or sensitive info via email.
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Katherine Hunter
•this is probably how my brother's info got stolen in the first place. he clicked on what he thought was a legitimate esd email
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Edwards Hugo
I'm going through the same thing right now! Got the fraud investigation letter last week and I'm terrified. Reading everyone's responses is helping me feel less alone in this. It's good to know most cases of regular people getting flagged are just identity theft victims.
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Ruby Knight
•Hang in there! It's definitely scary but sounds like if we respond quickly with the right documents we should be okay.
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Mikayla Brown
•Both of you should definitely consider using Claimyr to get through to an agent. Fraud investigations move faster when you can talk to someone directly instead of waiting for mail correspondence.
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Gianna Scott
The timing of fraud investigations always seems suspicious to me. Like they wait until you really need the money and then freeze everything. But I guess that's just Murphy's law in action.
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Zadie Patel
•The investigations are usually triggered by automated system flags, not human decisions about timing. It's more coincidence than conspiracy.
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Gianna Scott
•Still feels awful when it happens though. Especially when you've been following all the rules.
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Alfredo Lugo
Just wanted to say thanks to everyone sharing their experiences. I learned more about unemployment fraud from this thread than from Washington ESD's actual website. The official information is so vague compared to real people's stories.
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Diego Castillo
•Government websites are written by lawyers, not regular people. That's why forums like this are so valuable for understanding what really happens.
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Ruby Knight
•Agreed! This thread has been incredibly helpful. I feel much more prepared to handle my fraud investigation now.
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Sydney Torres
Final thought - if you get through the fraud investigation successfully, consider freezing your credit and setting up alerts on your financial accounts. Once your identity is stolen once, you're more likely to be targeted again.
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Donna Cline
•Absolutely. Credit freezes are free and the best protection against future identity theft. You can temporarily lift them when you need to apply for credit.
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Ruby Knight
•I'll definitely do that once this is all resolved. Thanks everyone for all the advice and support!
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