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Ruby Knight

Washington ESD fraud investigation on my account - how does fraud usually occur with unemployment insurance?

Got a notice from Washington ESD saying they're investigating potential fraud on my account. I'm completely confused because I never filed any false claims or did anything wrong. The letter mentions 'identity verification required' and my weekly claims are now frozen. I'm trying to understand how unemployment fraud typically happens so I can figure out what might have triggered this investigation. Has anyone else dealt with this? What are the common ways fraud occurs with UI benefits that might explain why my account got flagged?

Unfortunately fraud is really common with unemployment. The main types I've seen are: 1) Identity theft where someone files using your SSN and personal info, 2) People working while claiming benefits without reporting wages, 3) Filing in multiple states simultaneously, 4) Providing false employment history or separation reasons. Since you got an identity verification notice, it's probably the first one - someone may have tried to file a claim using your information.

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That makes sense. I did get some weird emails about account changes that I ignored thinking they were spam. Could that be related?

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Yes definitely! Those emails were probably alerts that someone was accessing your account. You should change your SAW password immediately if you haven't already.

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Same thing happened to me last year. Turns out someone in another state was using my info to file claims. The identity verification process took about 3 weeks but once I submitted all the documents they cleared everything up. Make sure you respond to their requests quickly or they'll assume it's actually fraud.

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What documents did you need to provide? The letter wasn't very specific about what they want.

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I had to send driver's license, Social Security card, and proof of address. Some people also need to do a video call verification depending on the case.

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If you're having trouble getting through to Washington ESD about this fraud investigation, you might want to try Claimyr (claimyr.com). They help people get connected to actual ESD agents when the phone lines are jammed. There's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Fraud cases usually need direct agent contact to resolve quickly.

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Thanks I'll check that out. I've been calling for days and can't get through to anyone who can help with this fraud investigation.

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Is that legit? I'm always skeptical of third-party services for government stuff.

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I used it when I had an adjudication issue. It's just a callback service that gets you in the phone queue when agents are available. Saved me hours of redialing.

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oh no this is my worst nightmare!! i've been so careful with my info but you never know who's got access to your data these days. the fact that they freeze your benefits while investigating is so unfair - like you're guilty until proven innocent

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I understand the frustration but they have to freeze payments during fraud investigations to prevent further losses. The good news is if it's identity theft, you'll get any missed payments once it's resolved.

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i guess that makes sense from their perspective but it's still scary when you're depending on those benefits to pay rent

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The other common fraud pattern is people who work under the table while collecting benefits. Washington ESD cross-references wage reports from employers so they catch this pretty quickly. Some people don't realize that even small cash jobs need to be reported on weekly claims. The system flags accounts when reported wages don't match what employers submit.

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Wait, you have to report cash jobs? I thought that was just for regular W-2 employment.

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Yes, all work and earnings must be reported regardless of how you're paid. Cash work, gig work, freelance, everything. Not reporting it is considered fraud even if it's unintentional.

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Yikes, I had no idea. Good thing I asked!

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I work in cybersecurity and the unemployment fraud during COVID was insane. Criminals were using stolen databases of personal info to file thousands of fake claims. Washington was hit particularly hard. Most legitimate claimants caught up in these investigations are victims of identity theft, not actual fraudsters.

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That's somewhat reassuring. I was worried they thought I was actually committing fraud when I've done everything by the book.

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The investigation process is mostly automated flagging followed by human review. If you have clean documentation and respond promptly, you should be fine.

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Another fraud red flag is when people claim they're able and available for work but aren't actually looking for jobs or are turning down suitable work offers. The job search requirements exist for a reason and Washington ESD does audit these periodically.

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This is why keeping a detailed job search log is so important. I track every application, contact, and interview in a spreadsheet.

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ugh the job search requirements are so tedious but i guess better safe than sorry

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Thanks everyone for the explanations. It sounds like identity theft is the most likely scenario in my case. I'm going to gather all my documents and try to get through to an agent to start the verification process. This is stressful but at least I know what I'm dealing with now.

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Good luck! The process can be slow but Washington ESD is generally fair once they have all the information they need.

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Definitely try Claimyr if you can't get through on the phone. Fraud cases need personal attention and the regular callback system is usually overloaded.

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Just want to add that some fraud happens when people don't understand the rules rather than intentional deception. Like not knowing you have to report partial work or thinking you can collect while on vacation. The penalties are the same though so ignorance isn't a defense.

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Exactly. The eligibility requirements are complex and Washington ESD expects claimants to understand them fully. When in doubt, always ask before doing something that might affect your claim.

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The vacation thing trips up a lot of people. You have to be available for work every week you claim, which technically means no vacations unless you're willing to cut them short for interviews.

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my brother had his identity stolen for unemployment fraud in 2021. he found out when he tried to file his own legitimate claim and the system said he already had an active claim. took months to sort out because the fraudster had been collecting benefits for weeks before anyone caught it

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That's awful! How did he eventually prove he wasn't the one filing the fraudulent claim?

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had to provide employment records showing he was working during the time the fake claims were filed. also had to file a police report for the identity theft

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The cross-matching system Washington ESD uses is pretty sophisticated now. They check your claims against employer wage reports, other state benefit systems, and even death records. Most fraud gets caught eventually but it can take time for the investigations to complete.

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That's why it's better to be completely honest upfront. The penalties for fraud are severe - you have to pay back benefits plus fines and can be disqualified from future claims.

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the whole system seems designed to assume you're lying until you prove otherwise. makes honest people feel like criminals

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Pro tip: if you suspect identity theft, also check your credit report and file a report with the FTC. Unemployment fraud is often part of larger identity theft schemes. The criminals might be using your info for other things too.

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Good point, I hadn't thought about that. I'll check my credit report tonight.

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You can get free reports from annualcreditreport.com. Look for any accounts or credit inquiries you don't recognize.

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The frustrating part about fraud investigations is how long they take. Meanwhile you're stuck without benefits even though you did nothing wrong. I wish Washington ESD had a faster process for obvious identity theft cases.

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I think they're trying to balance speed with accuracy. False fraud accusations are expensive for them too so they want to be thorough.

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I get that but when people are struggling to pay bills, 3-4 weeks feels like forever.

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Make sure you keep copies of everything you submit for the fraud investigation. I had to resubmit documents twice because they claimed they never received my first packet. Having copies saved me weeks of delays.

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Thanks for the tip! I'll definitely make copies and maybe send everything certified mail.

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Upload through their secure portal if possible. Physical mail can get lost but digital submissions have confirmation receipts.

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Another thing to watch for is phishing emails pretending to be from Washington ESD. Scammers send fake emails asking you to verify account info or click suspicious links. These can lead to your account being compromised for fraud.

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Always go directly to the official website instead of clicking links in emails. Legitimate Washington ESD emails will never ask for passwords or sensitive info via email.

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this is probably how my brother's info got stolen in the first place. he clicked on what he thought was a legitimate esd email

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I'm going through the same thing right now! Got the fraud investigation letter last week and I'm terrified. Reading everyone's responses is helping me feel less alone in this. It's good to know most cases of regular people getting flagged are just identity theft victims.

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Hang in there! It's definitely scary but sounds like if we respond quickly with the right documents we should be okay.

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Both of you should definitely consider using Claimyr to get through to an agent. Fraud investigations move faster when you can talk to someone directly instead of waiting for mail correspondence.

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The timing of fraud investigations always seems suspicious to me. Like they wait until you really need the money and then freeze everything. But I guess that's just Murphy's law in action.

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The investigations are usually triggered by automated system flags, not human decisions about timing. It's more coincidence than conspiracy.

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Still feels awful when it happens though. Especially when you've been following all the rules.

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Just wanted to say thanks to everyone sharing their experiences. I learned more about unemployment fraud from this thread than from Washington ESD's actual website. The official information is so vague compared to real people's stories.

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Government websites are written by lawyers, not regular people. That's why forums like this are so valuable for understanding what really happens.

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Agreed! This thread has been incredibly helpful. I feel much more prepared to handle my fraud investigation now.

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Final thought - if you get through the fraud investigation successfully, consider freezing your credit and setting up alerts on your financial accounts. Once your identity is stolen once, you're more likely to be targeted again.

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Absolutely. Credit freezes are free and the best protection against future identity theft. You can temporarily lift them when you need to apply for credit.

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I'll definitely do that once this is all resolved. Thanks everyone for all the advice and support!

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