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Jamal Brown

How to win Washington ESD unemployment appeal for attendance issues - need help

I got disqualified from unemployment because my former employer said I was fired for attendance issues. I'm planning to appeal this decision but I'm not sure how to build a strong case. The truth is I did miss some days but it was mostly due to my car breaking down and a family emergency. I kept documentation of both situations. Has anyone successfully won an appeal for attendance-related disqualification? What evidence did Washington ESD consider most important during your hearing?

Appeals for attendance issues can definitely be won if you have the right documentation. The key is proving that your absences were either excused under company policy or due to circumstances beyond your control. Make sure you have repair receipts for your car and any medical documentation for the family emergency.

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I do have the repair receipts and some hospital paperwork from when my mom was in the ER. Should I submit these with my appeal or wait for the hearing?

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Submit copies with your appeal paperwork, but bring the originals to the hearing. The administrative law judge will want to see everything.

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You need to get a copy of your company's attendance policy too. If they didn't follow their own progressive discipline policy or if your absences should have been excused, that's huge for your case.

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Good point - I never got written warnings, they just fired me after I missed 3 days in a month. Is that relevant?

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Very relevant! Most companies have progressive discipline policies. If they skipped steps, that helps your case significantly.

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I had a similar situation last year and used Claimyr to get through to someone at Washington ESD who helped me understand what documentation I needed. The website is claimyr.com and they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. It was way easier than trying to call Washington ESD directly.

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How much does that cost? I'm already struggling financially.

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It's worth checking out - they focus on helping you get through to the right person instead of spending hours on hold. The peace of mind was worth it for me.

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I've heard of that service but wasn't sure if it was legit. Good to know it actually works.

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The hearing process is pretty straightforward but you need to be prepared. They'll ask about each absence specifically, so have dates and explanations ready. Your employer will present their side first usually.

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Should I get a lawyer? This feels overwhelming.

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You can represent yourself for these hearings. Just be honest and stick to facts. Having your documentation organized is more important than having a lawyer.

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ugh this whole system is so stressful!! I'm dealing with an appeal too and its been 6 weeks already. when did you file yours??

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I just filed last week. How long are these appeals taking right now?

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mine has been forever... they said 4-6 weeks but its been longer. hopefully yours goes faster!

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One thing to emphasize in your appeal is whether you communicated with your employer about the issues. If you called in sick or let them know about the car trouble, that shows good faith effort to handle the situation properly.

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I did call in each time but I don't have records of those calls. Is that going to hurt me?

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Phone records might show outgoing calls to your employer. Check with your phone company - they sometimes keep records for several months.

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Make sure you understand the difference between 'misconduct' and 'poor performance.' Attendance issues can fall into either category depending on the circumstances. If it was misconduct, the standard is higher.

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How do I know which category my case falls into?

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Misconduct usually involves willful or deliberate violations of company policy. If your absences were due to legitimate emergencies, it's more likely poor performance.

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This is important - misconduct disqualifications are much harder to overturn than poor performance ones.

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I won my attendance appeal by proving my employer didn't follow FMLA requirements. Even though I hadn't formally requested FMLA, they should have informed me about it when I mentioned the family emergency.

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Interesting - I never thought about FMLA. My company has more than 50 employees so that might apply.

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Definitely worth looking into. If you were eligible and they didn't inform you, that's a violation on their part.

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The administrative law judge will also consider your overall work history. If you were generally a good employee with these being isolated incidents, mention that in your testimony.

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I worked there for 2 years with no previous attendance issues. Should I ask for a reference from my supervisor?

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If you have a good relationship with any former colleagues or supervisors, character references can definitely help your case.

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just want to say this process sucks and Washington ESD makes it so hard to get help. took me 47 tries to get through on the phone last month

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That's exactly why I used Claimyr - saved me so much time and frustration trying to reach someone.

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might have to look into that if I need to call them again

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Don't forget to request copies of any documentation your employer submits. You have the right to see their evidence before the hearing so you can prepare your response.

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How do I request that? Do I call Washington ESD or is there a form?

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You can request it when you file your appeal or call the appeals office directly. They're usually good about providing it.

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I've been through this process twice and the key is staying calm during the hearing. The judge will ask follow-up questions so don't just give yes/no answers - explain your reasoning.

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Are these hearings done over the phone or in person now?

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Most are still done by phone since COVID. Make sure you're in a quiet place with good reception.

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Another thing - if you had any medical appointments related to the family emergency, bring those records too. Shows the situation was legitimate and urgent.

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I don't have my own medical records but I do have my mom's discharge papers from the ER. Would those work?

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Those should help establish the legitimacy of the emergency, especially if the dates align with your absences.

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The timing of your appeal matters too. Make sure you filed within the 30-day deadline or you might be out of luck regardless of how strong your case is.

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I filed it 5 days after getting the disqualification notice, so I should be good on timing.

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Good! Some people miss that deadline and then have to go through an even more complicated process.

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Has anyone had success with Claimyr for appeals specifically? I know they help with regular claims but wondering about appeals.

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I used them to get clarification on my appeal process and they were helpful. Not sure if they can do anything during the actual hearing though.

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Makes sense - probably most useful for the pre-hearing preparation phase.

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Remember that the burden of proof is on your employer to show misconduct. You don't have to prove your innocence - they have to prove you were fired for cause.

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That's actually reassuring. I was worried I had to prove everything was justified.

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Exactly. Your job is to show reasonable explanations for your absences and that you tried to handle the situations appropriately.

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If you win your appeal, make sure you understand whether you'll get back pay for the weeks you were disqualified. Sometimes there are additional forms to fill out.

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I didn't even think about back pay. How does that work?

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If you win, you should get paid for all the weeks you were eligible but disqualified. Washington ESD usually processes this automatically but it can take a few weeks.

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Good luck with your appeal! I won mine for attendance issues and it was such a relief. The key is being organized and telling your story clearly.

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Thank you! This thread has been super helpful. I feel much more prepared now.

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That's what this community is for! Keep us updated on how it goes.

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One last tip - if you have any witnesses who can testify about your character or the circumstances of your absences, they can participate in the hearing by phone too.

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My sister was with me during the family emergency. Would her testimony help?

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Absolutely. Family members can testify about emergency situations they witnessed firsthand.

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Just wanted to add that even if you're nervous about the hearing, it's worth appealing. The worst case is you're in the same position you're in now, but you might win and get your benefits.

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You're right - I have nothing to lose by trying. Thanks everyone for all the advice!

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Exactly the right attitude. Come back and let us know how it goes - your experience might help someone else in the future.

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