How to file weekly unemployment claim online - Washington ESD website keeps timing out
I've been trying to file my weekly claim on the Washington ESD website for the past two days but it keeps timing out or giving me error messages. Is anyone else having issues with the online system? I'm worried I'm going to miss my filing deadline. The secure.esd.wa.gov site loads but when I try to submit my weekly claim it just hangs. I've tried different browsers and clearing my cache but nothing works. What's the backup plan if the website doesn't work?
62 comments


Miles Hammonds
The Washington ESD online system has been really glitchy lately. Try filing your weekly claim early Sunday morning around 6 AM - that's when I've had the best luck. The system gets overloaded during peak hours. Make sure you're using the secure.esd.wa.gov site and not an old bookmarked URL.
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Isla Fischer
•Thanks! I'll try the early morning approach. I was trying to file on Monday evenings which is probably when everyone else is doing it too.
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Ruby Blake
•6 AM Sunday works for me too. The system is definitely more stable then.
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Micah Franklin
If the website continues to fail, you can file your weekly claim by phone. The automated system is available 24/7 at the Washington ESD customer service line. You'll need your Social Security number and PIN. However, getting through to speak with an actual person about technical issues is nearly impossible with their phone system.
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Isla Fischer
•I didn't know about the phone option! What's the number for filing weekly claims?
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Micah Franklin
•It's the main Washington ESD number - they have an automated weekly claim filing option in the phone menu. Just follow the prompts.
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Ella Harper
I had the same exact problem last month and was pulling my hair out trying to reach someone at Washington ESD. The phone lines are always busy and when you do get through, you often get disconnected. I found this service called Claimyr that actually got me connected to a real Washington ESD agent within minutes. Check out claimyr.com - they have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me hours of frustration.
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PrinceJoe
•Never heard of Claimyr before. How does it work exactly? Is it legit?
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Ella Harper
•It's basically a service that helps you get through to Washington ESD agents faster. They handle the waiting and calling back for you. I was skeptical at first but it actually worked.
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Brooklyn Knight
•Interesting, I might have to try that. I've been trying to reach Washington ESD for weeks about my adjudication.
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Ruby Blake
The Washington ESD website crashes all the time, especially on Sundays and Mondays when everyone's filing. I've learned to screenshot my weekly claim before submitting just in case it times out. If you get an error message, wait 15-20 minutes before trying again or you might get locked out temporarily.
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Isla Fischer
•Good tip about the screenshots! I never thought of that. How long do they lock you out for?
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Ruby Blake
•Usually about 30 minutes in my experience. It's their way of preventing people from overwhelming the system with repeated attempts.
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Owen Devar
This is exactly why I hate dealing with government websites. They're always broken or slow. Can't they just fix their servers? It's 2025 for crying out loud!
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Miles Hammonds
•I hear you, but Washington ESD has millions of claimants using the system. The infrastructure wasn't really designed for this volume.
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Owen Devar
•Then they should upgrade it! We depend on this system for our livelihood.
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Micah Franklin
For filing weekly claims online, make sure you're answering all the questions correctly. The system is very particular about the job search requirements - you need to have completed at least 3 job search activities each week. If you're on standby status, the requirements are different. Also, report any work or income accurately to avoid overpayment issues later.
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Daniel Rivera
•What counts as a job search activity? I've been confused about this.
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Micah Franklin
•Job applications, networking contacts, job fairs, WorkSourceWA workshops - basically any activity that could lead to employment. Keep detailed records in case you get audited.
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Isla Fischer
•I've been keeping a spreadsheet of all my job search activities. Better safe than sorry.
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PrinceJoe
Has anyone tried using a different device? Sometimes the Washington ESD website works better on mobile than desktop, or vice versa. I've noticed it's more stable on my phone's browser.
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Sophie Footman
•I'll try that! I've only been using my laptop.
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PrinceJoe
•Yeah, give it a shot. The mobile version seems to handle the timeouts better for some reason.
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Brooklyn Knight
I've been filing weekly claims for months now and the key is persistence. If the website fails, try again in an hour. If you miss your filing window, you can still file but you might have to explain the delay. Washington ESD is usually understanding about technical issues.
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Isla Fischer
•How late can you file before it becomes a problem?
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Brooklyn Knight
•You're supposed to file within your assigned week, but I've filed a few days late due to website issues and never had a problem. Just be honest about the technical difficulties.
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Connor Rupert
Try clearing your browser cache and cookies completely, then restart your browser. The Washington ESD website stores a lot of session data that can get corrupted. I had the same timeout issues until I did a complete cache clear.
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Isla Fischer
•I tried that but maybe I didn't clear everything. I'll do a more thorough cache clear.
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Connor Rupert
•Make sure to clear everything - cookies, cache, stored data, the works. Then completely close and restart your browser.
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Molly Hansen
The Washington ESD system is definitely overloaded. I work in IT and their infrastructure is probably running on outdated servers. Peak usage times are Sunday through Tuesday, so try filing Wednesday through Friday if you can adjust your schedule.
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Brady Clean
•Can you file early like that? I thought you had to wait until your designated week.
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Molly Hansen
•You file for the previous week, so there's usually a window where you can file. Check your specific filing dates in your Washington ESD account.
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Skylar Neal
I've had good luck using the Claimyr service when I need to actually talk to someone at Washington ESD about filing issues. Their system got me through to an agent who helped me understand why my weekly claims weren't processing correctly. Much better than trying to call directly.
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Vincent Bimbach
•Did they charge you for that service?
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Skylar Neal
•They do charge a fee but it was worth it to actually get help instead of sitting on hold for hours. Check their website for current pricing.
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Kelsey Chin
Make sure you're not using any browser extensions that might interfere with the Washington ESD website. Ad blockers and privacy extensions sometimes cause issues with government sites. Try using incognito/private browsing mode.
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Isla Fischer
•I do have an ad blocker running. I'll try disabling it and see if that helps.
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Kelsey Chin
•Yeah, government websites often don't play nice with ad blockers. Private browsing mode usually works better.
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Norah Quay
If you're getting timeout errors, it might be your internet connection. The Washington ESD website requires a stable connection for the entire session. If your WiFi is spotty, try using your phone's hotspot or a wired connection.
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Leo McDonald
•Good point. My WiFi has been acting up lately.
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Norah Quay
•Yeah, even brief connection drops can cause the session to timeout. The Washington ESD system is pretty sensitive about that.
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Jessica Nolan
I remember when I first started filing weekly claims I was so confused about the questions. The WorkSourceWA integration is helpful for tracking job search activities, but make sure your accounts are properly linked or you might have issues with your weekly filing.
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Angelina Farar
•How do you link the accounts? I've been entering my job search activities manually.
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Jessica Nolan
•There should be a link in your Washington ESD account to connect with WorkSourceWA. It makes the weekly filing process much smoother.
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Sebastián Stevens
Try filing your weekly claim at exactly midnight on Sunday when the new week opens. I've found the system is most stable right at the reset time before everyone else starts filing.
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Isla Fischer
•That's a really specific tip! I'll try that this weekend.
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Sebastián Stevens
•It's worked for me consistently. Set an alarm for 11:59 PM Saturday night and be ready to file right at midnight.
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Bethany Groves
If all else fails, document your attempts to file online. Take screenshots of error messages and note the times you tried. If there's ever a question about late filing, you'll have proof that you were trying to file on time but the system wasn't working.
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Isla Fischer
•Great advice! I'll start documenting everything just in case.
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KingKongZilla
•I second this. I had to appeal a late filing penalty once and having screenshots of the error messages really helped my case.
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Rebecca Johnston
The key to dealing with Washington ESD online issues is having multiple backup plans. Website down? Try the phone system. Phone system busy? Try Claimyr to get through to an agent. Always have a Plan B and C ready because their systems are unreliable.
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Isla Fischer
•You're right, I was putting all my eggs in one basket with just the website. I'll set up multiple options.
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Rebecca Johnston
•Exactly. The Washington ESD system is just too unreliable to depend on any single method. Always have backups ready.
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Nathan Dell
One more thing - make sure your antivirus software isn't blocking the Washington ESD website. I had McAfee preventing the site from loading properly and didn't realize it for weeks. Check your security software settings.
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Maya Jackson
•How can you tell if your antivirus is blocking it?
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Nathan Dell
•Check your antivirus logs or try temporarily disabling it to see if the website works better. Just remember to turn it back on afterward.
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Tristan Carpenter
I finally got through this morning using the mobile app approach someone mentioned earlier. Filed my weekly claim on my phone with no issues. Thanks everyone for the tips! Going to bookmark this thread for future reference.
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Isla Fischer
•Awesome! I'm glad something worked for you. I'm going to try the early morning filing approach this weekend.
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Miles Hammonds
•Great to hear! The mobile method seems to work well for a lot of people.
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Amaya Watson
For anyone still having issues, the Washington ESD customer service page has a technical support section that lists known issues and workarounds. They don't always keep it updated but it's worth checking before you start troubleshooting.
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Isla Fischer
•I didn't know they had a technical support section. I'll check that out.
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Amaya Watson
•It's buried pretty deep in their website but it exists. Look for 'Technical Support' or 'Known Issues' in the help section.
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