ESD sent my personal claim letter to my ex-employer instead of me - privacy concern?

This definitely shouldn't be happening. ESD is required to keep your claim information confidential. When you file a claim, your former employer is notified about the claim itself (that's normal), but subsequent communications about your specific case details should be sent directly to you, not through them. I'd recommend calling ESD immediately to report this privacy issue and make sure your contact information is correct in their system. Also ask them to document this incident.

omg the SAME thing happened to me last month!! my determination letter went to my old job and my boss texted me about it. super awkward since they contested my claim and could see i was approved anyway. i think esd is just really disorganized right now tbh

I worked in HR for years and can tell you this is most likely a clerical error. Sometimes ESD's system accidentally sends claimant letters to the employer address instead of the claimant address, especially if they're processing a high volume of claims. It happens when their system pulls the wrong address field. This IS a privacy concern though, and you should absolutely contact ESD to report it. They need to correct this in their system so future communications go to the right place. The employer is notified about initial claims and has access to some information, but detailed determinations and personal communications should go directly to you.

If you're concerned about the privacy issue (which is valid), I recommend using Claimyr to get through to an ESD agent quickly. I was dealing with a different issue last month and spent days trying to reach someone without success. Used Claimyr and got connected to an agent in about 15 minutes. They can check your contact info in the system and put a note on your account about the privacy concern. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Privacy issues should be addressed quickly, especially if you're worried about sensitive information going to your former employer.

the ESD system is COMPLETELY BROKEN!! they sent my neighbor's benefits card to ME last summer and we don't even have similar names!!! i had to track him down and give it to him. the whole department needs to be investigated for incompetence!!!

UPDATE: I finally got through to ESD this morning! The agent confirmed this was definitely an error. Apparently there was a glitch in their system where some letters for claims filed in January 2025 had the delivery addresses mixed up. She flagged my account to make sure future communications come directly to me and said they're aware of the issue and working on fixing it systemwide. She also noted that while employers do get notified about claims and some general determination info, they shouldn't be receiving my detailed claim correspondence. She's escalating this as a privacy concern to their IT department. Thanks everyone for your help and confirming I wasn't overreacting about this!

wait but did u ever get the actual info that was supposed to be in the letter?? like was it important or just general stuff?