ESD sending contradictory letters - claim approved AND disqualified at same time?!

This happens more than you'd think! Those letters are often generated by different parts of ESD's system and they don't always communicate with each other. The disqualification letter is probably more recent and overrides the approval. It sounds like initially your monetary eligibility was approved (the $872 amount), but then during a separate review, they found an issue with your able and available status. Did you answer 'no' to any of the weekly claim questions about being able and available for work? Or did you list any travel or limitations on your availability?

ESD DOES THIS ALL THE TIME!!! I got 4 different letters in one week last month - approved, pending issue, disqualified, then approved again. Their system is COMPLETELY BROKEN and nobody there knows what's happening. They just push buttons and hope for the best while we suffer.

same thing hapend to me in January... super frustrating! I found out the approval was for my monetary eligibility (like if Id worked enough hours) but the disqualification was for someting else. Did you quit your last job? That might be why

You need to file an appeal for the disqualification ASAP - you only have 30 days from the date on the letter. The approval letter for monetary determination just means you qualify based on your work history, but the disqualification is likely for a specific reason that needs to be addressed separately. If you truly were available for work except for that medical procedure, you have a good case for appeal, especially if you can provide documentation for the medical situation. In the meantime, I'd recommend using Claimyr to get through to an agent quickly. It's the only service that actually worked for me after trying for weeks to reach someone. Their website is claimyr.com and you can see how it works in this video: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It'll get you past the busy signals and hold times so you can get a clear explanation of what's happening with your claim.

This exact thing happened to me! The issue was that I was monetarily eligible (which is what that first approval letter with the benefit amount was about), but then I got disqualified for a different reason. In my case, I had checked a box saying I was on vacation one week (visiting my mom who was sick, but I was still job searching). You need to file an appeal AND continue filing your weekly claims while the appeal is pending. If you win the appeal, they'll pay you for all those weeks retroactively.

i got a letter last week saying my claim was in adjucation then another saying it was disqualified then another saying it was pending review all on the SAME DAY lol esd is a joke

One important thing: make sure you keep filing your weekly claims even while this is being sorted out! If you stop filing because you're confused by the disqualification, you'll lose eligibility for those weeks permanently. Also, check your eServices account and look at the "Decisions" tab - sometimes there's more detailed information there than what's in the letters.

To clarify what's happening: You have TWO separate eligibility issues being evaluated: 1. Monetary eligibility: Based on your work history and earnings (this was approved, hence the $872 benefit amount letter) 2. Weekly eligibility: Each week you must be able and available for work (your medical procedure week triggered a disqualification) The good news is that a disqualification for one week shouldn't affect your entire claim - it should only affect that specific week. However, sometimes ESD's automated system incorrectly applies a single-week issue to your entire claim. Action plan: 1. File an appeal immediately (30-day deadline) 2. Continue filing weekly claims 3. Call ESD to speak with an agent who can review your specific situation 4. Provide medical documentation for your procedure 5. Request a standby status for that week if it was a temporary medical issue This is fixable, but requires getting through to someone who can manually review your claim.

after u get this fixed make sure u answer yes to all the questions about being able and available even if ur sick for a day or two... they don't need to know every little thing just say yes unless ur like hospitalized or something