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Nia Williams

ESD appeal denied before documentation deadline - Hostile adjudicator after Governor's office involvement

Feeling absolutely defeated after our appeal experience with ESD. My spouse had to take a necessary medical break between jobs (about 6 weeks) and we've been fighting with unemployment since January 2025. After getting nowhere for MONTHS, we finally contacted the Governor's office out of desperation. An adjudicator called within days but was openly hostile about us contacting the Governor's office (literally said he was 'pulled from other cases' to handle ours). He gave us a 48-hour deadline to submit medical documentation, but then DENIED the claim after only ONE HOUR - well before our documentation deadline! We emailed the documents exactly as requested within the timeframe, but it didn't matter because he'd already made his decision. The denial letter even contradicted information we had provided. We've already consulted with an attorney because this feels like retaliation for contacting the Governor. Has anyone successfully appealed after such blatant mishandling? What should we expect at the hearing? This is our rent money we're talking about!

Luca Ricci

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You're definitely in the right to appeal this decision. The adjudicator's behavior is concerning and not following proper ESD protocols. When you file your appeal (which must be done within 30 days of the denial), make sure to include a timeline of events that clearly shows the adjudicator made their decision before your documentation deadline expired. Also include any emails or communications proving when you submitted the documentation and when the denial was issued. Request all records ESD has regarding your case through a formal records request immediately. During the appeal hearing, stick to the facts: the adjudicator 1) showed bias, 2) failed to follow proper procedures, and 3) made a determination without reviewing all evidence. OAH (Office of Administrative Hearings) judges are independent from ESD and generally fair.

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Nia Williams

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Thank you so much for this detailed advice! We'll definitely file the appeal this week and include that timeline. I didn't know about requesting ESD records - will do that immediately. I'm still worried about the hearing though... will we need our attorney there or can we handle it ourselves? The medical documentation is very clear that the break was necessary.

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Same thing happened to me!!! The adjudicators are on power trips and dont care about your actual situation. I didn't contact the governors office but I got the RUDEST person who literally interrupted me every time I tried to explain. He made up his mind before even reviewing my documents. I lost my appeal though because I didn't have a lawyer and the judge just sided with ESD. The system is rigged against us!! 😡😡

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I'm sorry that happened to you, but appeals aren't automatically rigged. I won my appeal last month when ESD denied my claim incorrectly. The key is documentation and sticking to facts. The OAH judges aren't ESD employees and don't have any incentive to side with them. They overturn ESD decisions pretty regularly if you can show the adjudicator didn't follow proper procedures.

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Yuki Watanabe

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I've worked with ESD appeals professionally, and what the adjudicator did is procedurally incorrect. They MUST consider all documentation submitted within the timeframe they provide. For a medical separation case, you'll need: 1) Medical documentation showing the condition required leaving work, 2) Evidence that you notified your employer about the condition if possible, and 3) Documentation that you're now able and available for work. At the hearing, the judge will review everything from scratch - it's called a 'de novo' review, meaning the OAH judge isn't just reviewing the adjudicator's decision but making a completely new determination based on ALL evidence. Be concise, organized, and don't get emotional even if ESD representatives try to provoke you. If you have an attorney, they can help prep you, but many people successfully represent themselves in these hearings.

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Nia Williams

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This is incredibly helpful information. We have all three of those documentation types ready. It's relieving to hear the judge will review from scratch rather than just reviewing the adjudicator's decision. We'll work on staying calm and organized no matter what.

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ugh thats so frustrating!! i had a similar issue but didnt bother appealing cuz seemed like a waste of time. wish id known contacting the governors office could speed things up at least!

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Andre Dupont

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It speeds things up but makes them mad lol. You actually should always appeal if denied wrongly - you literally have nothing to lose and it's free to file the appeal. I got denied twice, appealed both times, and won the second appeal.

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Zoe Papadakis

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Have you tried calling ESD directly to speak with a different adjudicator or supervisor about this situation? I know getting through to them is basically impossible with their phone system, but I recently used a service called Claimyr (claimyr.com) that got me connected to an ESD agent within 15 minutes after weeks of failed attempts. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. I was able to get my issue escalated to a supervisor who actually reviewed my case properly instead of the first adjudicator who clearly made mistakes. Might be worth trying before your appeal hearing to see if you can get a different decision.

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Does this actually work? I've been trying to call ESD for 3 weeks straight and can't get anyone!

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Zoe Papadakis

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Yes, it worked for me last week. I was skeptical too but was desperate after trying for almost a month to get through. Got connected to an actual ESD agent who could access my file in about 10-15 minutes.

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ThunderBolt7

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Whats the point of giving people deadlines if they just ignore them anyway? This is why I hate dealing with government agencies. Its all bureaucracy and they can break their own rules whenever they want. Good luck with your appeal but dont get your hopes up to be honest...

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Yuki Watanabe

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While frustration is understandable, appeals through OAH actually have a reasonable success rate when ESD hasn't followed their procedures correctly. The administrative law judges take deadline violations seriously as they constitute procedural errors. I've seen many cases overturned specifically because adjudicators made decisions before reviewing all timely submitted evidence.

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I went through an appeal last year and won. Here's what helped me: 1) I organized a binder with all documents in chronological order with tabs and a table of contents, 2) I wrote out a clear timeline of every interaction with ESD including dates, times, and names, 3) I practiced explaining my case in under 5 minutes without getting emotional, 4) I had someone play "devil's advocate" and ask me tough questions before the hearing. Most hearings are done by phone, so I had all my documents spread out where I could see them during the call. The judge was actually very fair and let me explain everything. My denial was overturned and I received backpay for all the weeks during the appeal process.

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Nia Williams

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This is amazing practical advice, thank you! I'm going to create that binder this weekend and start practicing explaining the situation concisely. Did you continue filing weekly claims during the appeal process?

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Yes! This is SUPER important - keep filing your weekly claims during the entire appeal process even though they'll show as "denied." If you win your appeal, you'll only get paid for weeks you properly filed claims. I almost missed a week thinking it didn't matter since I was denied, but thankfully someone told me to keep filing. Glad my experience can help!

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Andre Dupont

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Dude adjudicator spen like 2 minutes on the phone w/ me too and denied me lol. They basically decide b4 they even call u. I filed appeal but its been like 9 weeks waiting for hearing date. Keep filing ur weekly claims tho!!!

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Luca Ricci

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That 9-week wait is unfortunately common right now. There's a significant backlog at OAH for unemployment appeals. Make sure to prepare all your evidence while waiting. And good advice on continuing to file weekly claims - that's essential.

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Nia Williams

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Quick update - we filed our appeal yesterday and requested all our records from ESD. Now we're preparing all the documentation and practicing for the hearing like many of you suggested. We'll definitely keep filing weekly claims too (thanks for that tip!). This community has been so helpful in navigating this process - it's made us feel much less alone in fighting this unfair denial. Will update when we eventually get a hearing date or if anything changes!

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Yuki Watanabe

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Good job taking action quickly! One more tip: if you submitted your appeal online through eServices, call OAH directly at 360-407-2700 after about 7-10 days to confirm they received it from ESD. Sometimes there are delays in ESD forwarding appeals to OAH. Getting confirmation that OAH has your case in their system will give you peace of mind while you wait for the hearing notice.

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