ESD denied benefits after quitting job for family reasons - no hearing scheduled for months
I'm at my breaking point with ESD. I quit my previous job because of serious family issues that required my immediate attention (elderly parent needed care) plus some health issues of my own that were getting worse. My employer fought my claim and ESD automatically sided with them. I filed an appeal back in NOVEMBER and it's now MARCH 2025! It's been 4 months and I still don't even have a hearing date scheduled! I've called the OAH office at least 15 times, left messages, sent emails through eServices, and absolutely ZERO response. I've gone back to working at the same place because I was desperate, but they're only giving me 6-8 hours a week (basically one shift). I'm drowning financially and can't even get someone to TALK to me about when my hearing might happen. Has anyone dealt with this ridiculous wait time for appeals? Any suggestions before I call the Governor's office directly? I'm not kidding - I'm about to start making noise because this is unacceptable!
19 comments
Andre Laurent
Unfortunately, the appeals backlog is really bad right now. I waited 3 months for my hearing last year, and I've heard it's gotten worse. Make sure you've done these things: 1. Check your spam folder for emails from the Office of Administrative Hearings 2. Verify your mailing address is current in the ESD system 3. Send a secure message specifically asking for the status of your appeal Also, since you're working again but with reduced hours, you might qualify for partial unemployment. Have you tried filing weekly claims for partial benefits? You can report your part-time income and still potentially get some benefits while waiting for your appeal.
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Carmen Diaz
•My mailing address is correct and I've checked spam folders religiously. I've sent THREE secure messages specifically about my appeal status and nothing! As for partial benefits, I tried filing but the system shows me as "disqualified" so I can't even get partials until the appeal is resolved. It's a complete catch-22.
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Emily Jackson
call ur state representative!! they can sometimes help with cases like this. my cousin was stuck in adjudcation for 5 weeks and called her rep and suddenly ESD contacted her the next day. worth a try
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Carmen Diaz
•I didn't think about contacting my state rep. That's a good idea - do you just call their office directly?
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Emily Jackson
•yah just google ur district and call the office they have staff that deals with this stuff all the time
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Liam Mendez
THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!! I went through the EXACT same thing in 2024. They WANT you to get frustrated and stop fighting. It took me 5 MONTHS to get a hearing and then another 2 MONTHS to get the decision. AND THEN they still tried to deny me even though I had proof my employer was lying. Don't give up! The squeaky wheel gets the grease!!
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Carmen Diaz
•5 MONTHS?? I'm already at 4 and going crazy. Did you do anything specific to finally get the hearing scheduled or did it just eventually happen?
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Liam Mendez
•I called EVERY SINGLE DAY for two weeks straight. I think they finally scheduled me just to shut me up lol. But seriously, being persistent is the only way. The system is broken on purpose.
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Sophia Nguyen
I had to wait 10 weeks for my appeal hearing, but that was back in October. The OAH is definitely backed up worse now. Have you tried using Claimyr to get through to an actual ESD agent? I was in a similar situation and couldn't get any updates, but I used this service that got me connected to an ESD rep in about 15 minutes. The agent was able to check on my appeal status and actually found that they had the wrong mailing address (even though my eServices was correct). They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The website is claimyr.com - it was worth it just to finally talk to a human who could see what was going on with my case instead of just getting automated messages.
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Emily Jackson
•does that actually work? I've seen it mentioned before but wasn't sure if it was legit
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Carmen Diaz
•I'm going to check this out today. At this point I'll try anything that might help me talk to a real person who can tell me what's going on.
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Jacob Smithson
I work with unemployment cases frequently, and I can tell you that unfortunately, 3-5 months for an appeal hearing is actually the norm right now. The Office of Administrative Hearings is significantly backlogged. However, given your situation, there are a few things worth noting: 1. Quitting for family reasons can qualify as "good cause" under Washington law, but you need proper documentation. Make sure you're gathering any medical documentation, care requirements, or other evidence showing why you had to quit. 2. Since you're now working again but with reduced hours, you should continue filing weekly claims and reporting your hours/earnings. Even though the system shows you as disqualified, if you win your appeal, they'll process those weeks retroactively. 3. The Governor's office likely won't intervene directly, but your state representative might help. Their constituent services staff can sometimes inquire about delayed cases. 4. Keep detailed records of all your attempts to contact ESD and OAH - dates, times, names if possible. This documentation may be relevant at your hearing. The backlog is frustrating, but stay persistent. If your reason for leaving truly qualifies as good cause, you should prevail at the hearing.
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Carmen Diaz
•Thank you for this detailed response. I have been keeping all my medical documentation and have notes from my parent's doctor about the care requirements. I didn't realize I should keep filing weekly claims even while disqualified - I stopped after a few weeks because it seemed pointless. Should I go back and file for all the missed weeks now? I'm definitely going to contact my state rep today. This waiting game is just ridiculous.
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Jacob Smithson
•Unfortunately, you can only backfile weekly claims for up to 4 weeks, so you won't be able to recover all those missed weeks. Start filing again now for current weeks, and if you win your appeal, at least you'll get benefits going forward plus any weeks you did file for. Keep all that medical documentation organized - it will be crucial at your hearing. Make sure to also document how your employer was unwilling to accommodate your situation (if applicable), as that strengthens your good cause argument.
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Isabella Brown
i had almost the exact same situation last year except i quit because of workplace harassment not family reasons. took forever to get a hearing but when i finally did i won my case! hang in there and def keep all your documentation organized. the judge at my hearing was actually pretty fair once i got there.
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Maya Patel
•How did your hearing work? Was it in person or over the phone? I'm still waiting for mine (different situation than OP but similar timeline) and getting nervous about the process.
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Carmen Diaz
Update: I contacted my state representative's office this morning and amazingly they were super helpful! The staff person took down all my info and said they'd reach out to ESD on my behalf. I also tried the Claimyr service that someone recommended here, and I FINALLY got through to an actual ESD agent. They told me my hearing is actually scheduled for April 8th but the notice was just sent out yesterday! Talk about cutting it close. Anyway, I'm now frantically organizing all my documentation. Thank you all for the advice and support. This system is absolutely broken, but at least I have a date now and can prepare my case.
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Jacob Smithson
•Great news! Now that you have a date, here's what I recommend: 1. Create a timeline of events with specific dates 2. Organize your documentation by relevance to your reason for leaving 3. Practice explaining your situation concisely (the judge will appreciate brevity) 4. Be ready to explain why you're now working part-time at the same employer Good luck with your hearing, and let us know how it goes.
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Liam Mendez
•SEE! Being a squeaky wheel WORKS! Good for you! Make sure you call to confirm the hearing date the day before just to be SURE.
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