ESD adjudication after leaving job due to DV situation - how long will it take?
I'm currently staying at a domestic violence shelter after having to escape an unsafe situation with my partner. I applied for unemployment benefits 3 weeks ago and my claim shows two different adjudication statuses - one says 'in adjudication' since August 10th and another says 'waiting on information' since August 15th. I had legitimate reasons for leaving my job (no fault separation) due to the DV situation. Does anyone know how long this adjudication process typically takes? I'm getting worried since it's been weeks with no updates. Also, I don't have any alerts in my account, so I'm confused about what information they're waiting for. Isn't there a deadline for employers to respond to ESD? I tried calling today but couldn't get through to anyone. Any insights would be really helpful - I'm in a pretty precarious financial situation right now.
22 comments


Nia Harris
First, I'm so sorry you're going through this. Regarding your claim, when you leave a job due to domestic violence, ESD considers this a "good cause quit" but they do need to verify your situation. The adjudication process for DV cases typically takes 4-6 weeks, sometimes longer. The "waiting on information" status likely means they're waiting for your employer to respond or provide documents. Employers have 10 business days to respond, but ESD often gives them extra time. I recommend checking your correspondence tab in your eServices account to make sure you haven't missed any requests for information. You might need to provide some documentation about your DV situation (though this can be done confidentially). Don't worry if you don't see alerts - sometimes they don't show up properly in the system.
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Luca Russo
•Thank you for the information. I've checked my correspondence tab and there's nothing there requesting more information from me. It's stressful not knowing what's happening. Do you know if I should contact them again or just keep waiting?
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GalaxyGazer
ive been thru this. left job bcause of my ex. took FOREVER like 2 months before i got aproved. the dv situation makes it take longer cause they gotta verify everything. its super frustrating but hang in there!!!
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Luca Russo
•2 months?! That's so long... I'm not sure I can wait that long financially. Did you have to provide any special documentation about your situation?
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GalaxyGazer
•yea i had to give them a copy of my protection order and a letter from the shelter. they were super careful about keeping my info private tho which was good
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Mateo Sanchez
My claim was stuck in adjudication for SEVEN WEEKS last year (not DV related, but still). ESD is ALWAYS "waiting on information" even when they already have everything they need! The system is broken! Half the time employers don't even respond and ESD still makes us wait the full time period. It's absolutely ridiculous that people in crisis situations have to wait so long for benefits they DESERVE! My advice - keep filing your weekly claims even while waiting. Document EVERYTHING. And good luck actually reaching a human being at ESD... I called 47 times in one day and never got through!
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Luca Russo
•I'm definitely going to keep filing weekly claims. It's so frustrating not being able to get through to anyone. I feel like I'm in limbo right now.
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Mateo Sanchez
•That's EXACTLY what they want - for us to give up! DON'T! Keep calling, keep filing. The system is designed to wear us down.
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Aisha Mahmood
I had a similar situation last year (though not DV-related) and finally got through to ESD using Claimyr (claimyr.com). They have a system that holds your place in line and calls you when an agent is available. Saved me from having to redial constantly. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I actually talked to someone, they were able to push my adjudication through within a week. Sometimes all it takes is getting someone on the phone. In your situation, I'd definitely try to talk to a real person since DV cases can have special handling procedures.
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Ethan Moore
•i tried that service too! worked great, was honestly shocked when my phone actually rang and it was a real esd person lol
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Luca Russo
•Thanks for the suggestion. At this point I'm willing to try anything to get some answers about my claim.
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Yuki Kobayashi
Contact your state representative ASAP. That's what ended up working for me after 5 weeks in adjudication hell. They have special liaisons who can contact ESD directly and push claims through faster. It's literally their job to help constituents with state agency issues. Google "[your county] state representative" and send them an email explaining your situation. Mine responded within 48 hours and my claim was resolved the following week.
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Carmen Vega
•This is good advice in general but might not be ideal for someone in a DV situation who needs to keep their location private. Just something to consider.
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Nia Harris
To clarify some previous comments - for DV situations specifically, ESD is required to handle your case with additional confidentiality protections. Make sure when you do speak with an agent, you remind them that your claim involves domestic violence so they can apply the appropriate protocols. Also, while waiting: 1. Continue filing weekly claims 2. Check if your shelter has an employment advocate who can help 3. Ask about emergency assistance funds that might be available while waiting 4. Look into the Address Confidentiality Program if you haven't already The standard employer response time is 10 business days, but adjudication often takes longer because ESD reviews all information thoroughly. If you can safely provide documentation of your DV situation (protection order, police report, letter from the shelter), this can sometimes speed up the process.
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Luca Russo
•Thank you for the detailed information. The shelter does have an advocate I can talk to. I'll ask about emergency assistance funds too. I do have a protection order that I can provide to ESD if needed.
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Carmen Vega
hi there, just wondering - have you checked your spam folder for emails from esd? they sent me a request for more info but it went to spam and i almost missed it. just a thought!
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Luca Russo
•I just checked and don't see anything there, but thanks for the suggestion! I'll keep checking it regularly.
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Ethan Moore
my cousin works at esd (not supposed to tell anyone that lol) but she says theyre SUPER backlogged right now cuz of budget cuts and staff shortages. claims that used to take 3-4 weeks now take 6-8 sometimes. its not ur fault just fyi
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Luca Russo
•That's really discouraging to hear. I was hoping things would move faster than that.
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Ethan Moore
•yeah sorry didnt mean to be a downer! just wanted u to know its not something ur doing wrong
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Nia Harris
One more thing - when you do get through to ESD, ask specifically about the Domestic Violence Unemployment Benefits provisions. There are special considerations for DV survivors under Washington law, including potentially waiving certain requirements. Also ask about backdating your payments to when you first applied once your claim is approved. The adjudication process for DV cases does tend to be more complex because they need to verify your situation while also protecting your privacy, but they should prioritize these cases when possible. If your shelter has legal advocates, they might be able to help navigate this process with you.
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Luca Russo
•I didn't know about those specific provisions. I'll definitely ask about them when I get through. Thank you so much for all your help - it gives me a clearer picture of what to expect.
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