Claim shows 'disqualified' immediately after filing ESD application - can't reach anyone

this happened to me too! mine said disqualified right away and it turned out they needed wage verification bcuz my employer hadnt reported my last quarter right. took me forever to get it fixed tho

There are several common reasons why a claim might show 'disqualified' immediately: 1. You might have answered a question that triggered an automatic disqualification (like saying you're not able and available for work) 2. If you have a previous overpayment or penalty on your record 3. If you've already filed a claim in another state 4. If your employer has already contested your eligibility 5. If there's a mismatch between the wages/employers you reported and what's in their system You should receive a letter within 5-7 business days explaining the specific reason. Unfortunately, you'll need to speak with an agent to get this resolved. The disqualification doesn't necessarily mean you won't qualify - it could just be something that needs to be sorted out.

the esd system is COMPLETELY BROKEN!!! ive been dealing with them for months and they constantly mess up claims for no reason. they probably flagged your account for "identity verification" like they did to me and 4 of my coworkers when our company downsized. good luck getting through to anyone there - the whole department is understaffed on purpose so they dont have to pay benefits to hardworking people!!!

After struggling to reach ESD for two weeks about my disqualification (which was due to a simple birthdate error), I finally used Claimyr to get through to an agent. Literally got connected in 15 minutes after trying for days on my own. They have a video showing how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and their website is claimyr.com. The agent was able to tell me exactly why I was disqualified and fixed it on the spot. Might be worth trying instead of waiting for a letter that might not explain everything.

Check your spam folder for emails from ESD. They often send a disqualification reason via email that can end up filtered. Also, have you verified your identity through ID.me? If not, that's a common reason for automatic disqualification. The system requires identity verification before processing claims further. If it's an identity issue, you'll need to complete that process before your claim can be reconsidered. For wage verification issues, prepare your paystubs from the last 18 months just in case.

one time my claim said disqualifed and turns out it was because i had vacation pay that i didnt report correctly. they thought i was still employed lol. but ya good luck getting through on the phone i spent like three whole days trying

Since you're facing an urgent situation with rent due soon, I recommend trying these steps: 1. Submit a message through your eServices account specifically asking about the disqualification reason 2. Call right when they open at 8:00 AM (typically lower wait times) 3. Request a call back rather than holding if that option is offered 4. Contact your local WorkSource office - sometimes they can help expedite or provide insights 5. If you received a determination letter (even if it doesn't explain why), look for appeal instructions and file one immediately to protect your rights The disqualification issue is often fixable, but the challenge is connecting with someone who can help. Don't give up!

I had this exact situation happen to me in January. Turned out there was an issue with my identification verification even though I completed the ID.me process. I eventually got through after 3 days of calling. The agent told me that sometimes their system flags accounts for review when there are similar names in the system (someone with the same name had apparently committed fraud before). Once I got through, they fixed it in about 10 minutes and my status changed from disqualified to pending within 24 hours. Hang in there!

UPDATE: I finally got through! Called 38 times this morning starting exactly at 8:00am. It was an issue with my separation reason - my employer listed me as 'voluntary quit' even though I was laid off. The agent was able to start an investigation and said they'd contact my employer to clarify. My status is now changed to 'pending' rather than 'disqualified.' Thanks everyone for the advice!