Changing SSN on ESD account after profile creation - urgent help needed

You can't change your SSN through the online portal - this is considered a critical identifier and requires direct assistance. You need to call the ESD claims center at 800-318-6022 and explain the situation. They'll likely have to verify your identity and manually update the record in their system. Do this ASAP before your claim gets processed further as mismatched SSNs will definitely cause problems with verification against IRS records and could delay your benefits for weeks.

i did this exact same thing last year omg!! had my ssn backwards in two spots. total nightmare, my claim got stuck in processing for like 3 weeks. definitely call them asap dont wait for them to flag it bc then it goes to adjudication and thats even longer

I've had good luck with Claimyr when I needed to reach ESD and couldn't get through the normal way. Their service basically holds your place in line so you don't have to keep redialing. It worked really well for me - got through to an agent in about 20 minutes after trying for days on my own. They have a video demo that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and the website is claimyr.com. Worth checking out for something this important that needs immediate attention.

OK LISTEN UP because ESD makes this unnecessarily complicated!! You CAN'T change your SSN online BUT what you should do RIGHT NOW before calling is submit an online message through your eServices account documenting the error. Go to your dashboard > click on the envelope icon > create new message > select Account Problem > CLEARLY state your correct SSN and that you made an error. This creates a timestamp in their system showing you tried to correct it early. THEN call them but KEEP THE DOCUMENTATION that you tried to notify them early! I went through HELL with a similar issue last year and having proof I tried to fix it early was what saved me from losing benefits!!!

When i filed last year i think i put the wrong birthday lol. Not as bad as SSN but still took forever to fix. The systems are so old and terrible.

This actually happens pretty frequently. Since this involves your SSN, you'll need to provide identity verification documents when you speak with an agent. Have your ID, correct social security card, and birth certificate ready when you call. Also, continue filing your weekly claims even while this is being sorted out - just make sure to use the CORRECT SSN when filing the weeklies. The system will flag the mismatch, but that's actually good in this case as it creates another record of the issue. And make sure to document everything - note the date/time of all calls, names of agents you speak with, and any reference numbers they give you.

why are these government systems so awful?? in what universe should it be THIS HARD to fix a simple typo? ridiculous that you have to jump through all these hoops for something so basic. and of course they make it impossible to reach anyone...

One more important thing - when you do reach an agent, ask them to place a note on your account about the SSN correction. Then request they email you confirmation that the change has been made. This creates another layer of documentation. Also, if you're planning to call tomorrow, try right at 8:00 AM when the phone lines open. That's typically when you have the best chance of getting through.