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Jasmine Hancock

Can you collect unemployment from a temp agency in Washington?

I've been working through Staffmark temp agency for the past 8 months but they just told me there's no more assignments available. I'm wondering if I can file for unemployment benefits since technically the temp agency was my employer, not the companies where I actually worked. Has anyone successfully collected Washington ESD unemployment after working temp jobs? I'm worried they might say I quit or something since I wasn't directly employed by the end client.

Yes, you can absolutely collect unemployment from temp agency work! The temp agency is your employer for Washington ESD purposes, not the client companies. As long as you were laid off due to lack of work (which it sounds like you were), you should qualify. Just make sure to list the temp agency as your employer when filing your claim.

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That's a relief! Do I need documentation from the temp agency saying there's no work available?

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It helps to have something in writing but isn't always required. Washington ESD will contact the temp agency to verify your separation reason during the adjudication process.

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Been there! I worked for Express Employment for over a year and collected unemployment twice when they didn't have assignments. The key thing is you have to be available for any work they offer you, even if it's not your preferred type of assignment. You can't turn down reasonable work offers from the temp agency or Washington ESD might disqualify you.

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Good point about being available for offers. What if they offer something way below my usual pay rate?

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Washington ESD has specific rules about suitable work. After a certain period on unemployment, you may have to accept lower-paying jobs, but initially you can be somewhat selective.

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I had issues with this exact situation last year. My temp agency kept saying they had 'potential assignments' but nothing concrete, so Washington ESD initially denied my claim. It took forever to get through to someone to explain the situation. If you're having trouble reaching Washington ESD about temp agency work, I found this service called Claimyr that actually gets you connected to real agents. They have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Way better than calling repeatedly.

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Never heard of that service but sounds interesting. Did it actually help you get your claim approved?

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Yeah, I was able to explain the temp agency situation to an actual person instead of getting hung up on. They understood that 'potential work' isn't the same as actual available assignments.

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Make sure you file ASAP! I waited too long thinking the temp agency would find me something and missed out on benefits. Also keep track of all your job search activities because Washington ESD requires 3 job contacts per week.

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Thanks for the reminder. Do temp agency applications count toward the job search requirement?

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Yes, registering with new temp agencies counts as valid job search activities for Washington ESD purposes.

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this is why temp work sucks... you never know when the rug will be pulled out from under you. at least with regular jobs you usually get some notice

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True but temp work can also lead to permanent positions. I got hired full-time after a 6-month temp assignment.

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yeah that happens sometimes but most temp jobs just end with no warning

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One thing to watch out for - if the temp agency offers you work and you turn it down, they might report that to Washington ESD as you refusing suitable work. Always document your reasons if you have to decline an assignment (like if it conflicts with another job interview or the location is unreasonable).

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That's scary. How do you prove your reasons were legitimate?

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Keep emails, text messages, anything showing why you couldn't take the assignment. Washington ESD looks at whether your refusal was reasonable given your circumstances.

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I'm in a similar boat with Kelly Services. They said they'd call me when something comes up but it's been 3 weeks. Should I file now or wait a bit longer?

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File now! There's a waiting week anyway, and you can always withdraw your claim if they find you work quickly. Better to have the process started.

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Definitely file. I waited thinking something would come up and ended up losing 2 weeks of benefits I could have claimed.

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The whole temp agency system is confusing for unemployment. I had three different temp agencies and Washington ESD got confused about which one was my 'base period employer.' It took months to straighten out.

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Oh no, I've worked for two different agencies this year. Will that complicate things?

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Not necessarily. Washington ESD looks at all your employers during the base period to determine your benefit amount. Multiple temp agencies just means more wage records to verify.

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Pro tip: Register with WorkSource while you're filing for unemployment. They have good relationships with temp agencies and might help you find new assignments faster.

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Is WorkSource registration required for unemployment benefits?

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It's not technically required anymore but it helps with your job search documentation and they have resources specifically for temp workers.

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whatever you do dont lie about why you left or got let go... washington esd will find out when they contact the temp agency and that will mess up your whole claim

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This! Always be honest about the separation reason. 'Lack of work' is perfectly valid for temp assignments ending.

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I collected unemployment between temp assignments several times. The key is understanding that each assignment ending is a legitimate separation from work. You're not quitting - the assignment is completed or ended due to no fault of your own.

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That makes sense. I was worried they'd see it as me choosing to leave.

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Nope, temp work ending is just the nature of temporary employment. Washington ESD understands this distinction.

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Been through this process twice with different agencies. If your temp agency tries to say you 'quit' instead of acknowledging the assignment ended, you might need to appeal. I had to fight Robert Half on this but won the appeal.

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How long did the appeal process take?

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About 6 weeks total, but I got back pay for the whole period once I won. Documentation is everything for appeals.

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Quick question - do you have to notify all temp agencies you're registered with when you file for unemployment?

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You only need to report the agency that was your most recent employer. But staying in contact with other agencies can help with your job search requirement.

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I'd actually recommend staying active with multiple agencies while on unemployment. More chances for work to come up.

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The whole system seems designed to make you jump through hoops. I spent 3 hours on hold with Washington ESD trying to explain my temp situation before I found out about claimyr.com. That service actually connected me to someone who understood temp agency employment without all the runaround.

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How much does that cost? I've been trying to reach Washington ESD for weeks about my adjudication.

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It's worth checking out their site - they focus on helping people actually talk to agents instead of getting stuck in phone hell.

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Just want to add that if you do get unemployment approved, make sure you keep applying to other temp agencies as part of your job search. Washington ESD expects you to actively look for work, not just wait for your original agency to call back.

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Good reminder. I'll start reaching out to other agencies this week.

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Also document every application and contact. Washington ESD can ask for your job search log at any time.

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Update us on how it goes! I'm sure other people will end up in similar situations and your experience might help them.

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Will do! Planning to file tomorrow morning. Thanks everyone for all the helpful advice.

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Good luck! The temp agency unemployment process is pretty straightforward once you understand how it works.

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I went through this exact situation with Adecco last year. You're absolutely right to file for unemployment - the temp agency is your employer, and "no available assignments" is a legitimate layoff reason. One thing I'd add is to keep checking in with Staffmark periodically while you're collecting benefits. They might get new assignments, and Washington ESD expects you to maintain contact with your former employer. Also, when you file your weekly claims, make sure to report any days you might work if Staffmark does call you back with short-term assignments. You can still collect partial benefits on weeks when you work reduced hours.

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Thanks for sharing your Adecco experience! That's really helpful to know about maintaining contact with the temp agency while on benefits. I hadn't thought about the partial benefits aspect either - that could be useful if they offer me just a few days of work here and there. Did you find Washington ESD was pretty understanding about the temp work situation once you explained it properly?

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