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Ava Martinez

Can IHSS workers collect unemployment in Washington state?

I've been working as an in-home support services worker for the past two years helping elderly clients with daily activities. My main client recently passed away and I'm having trouble finding new clients. Can I file for unemployment benefits through Washington ESD while I look for new IHSS work? I'm not sure if this type of work qualifies since it's kind of like being self-employed but also through an agency. Has anyone else in home care services been able to get UI benefits?

Yes, IHSS workers can definitely collect unemployment in Washington! The key is whether you're classified as an employee or independent contractor. If you receive a W-2 from the agency, you should qualify. You'll need to report your work search activities and be available for suitable work.

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I do get W-2s from the agency so that's good news. Do I need to only look for IHSS work or can I apply for other jobs too?

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You can apply for any suitable work, not just IHSS. Washington ESD considers your skills and experience when determining what's suitable.

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I was in the same situation last year when my client moved to assisted living. Filing was pretty straightforward through the Washington ESD website. Just make sure you have all your employment history ready.

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How long did it take for your claim to get approved? I'm worried about the gap in income.

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Mine took about 2 weeks but that was before they got really backed up. Nowadays it might take longer unfortunately.

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If you're having trouble getting through to Washington ESD to ask questions about your specific situation, I found this service called Claimyr (claimyr.com) that helps you actually reach an agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Really helped me when I couldn't get through on my own.

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Never heard of that before. Is it legit or one of those scam services?

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It's totally legitimate. They don't ask for your personal info or anything sketchy, just help you get connected to an actual Washington ESD representative.

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I used Claimyr too when my claim was stuck in adjudication. Worked exactly like they said it would.

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WAIT hold up - are you sure IHSS workers get unemployment?? i thought home care was different than regular employment. my sister does this work and she always said she couldn't get benefits.

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It depends on how you're classified. If the agency treats you as an employee and takes out taxes, you're covered. If you're a true independent contractor, then no.

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oh ok that makes sense. she might be 1099 then

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The real question is whether Washington ESD will consider you 'able and available' for work if you're only looking for IHSS positions. These jobs can be pretty specific in terms of scheduling and client needs.

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That's a good point. I can work various schedules though and have experience with different types of clients.

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As long as you're genuinely looking for work and available to accept suitable positions, you should be fine. Document your job search activities carefully.

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I've been doing home care for 5 years and yes you can get unemployment. Just filed myself last month after losing two clients. Make sure you report any part-time work you might still have with other clients.

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How do you report partial work? Do you still file weekly claims even if you work a few hours?

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Yes, you still file your weekly claim and report the hours and gross wages. They'll reduce your benefit amount proportionally but you can still collect partial benefits.

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This whole system is so confusing. Why can't Washington ESD just have clear guidelines posted somewhere about who qualifies?

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They do have guidelines, but every situation is a bit different. That's why it's good to actually talk to someone at Washington ESD if you're unsure.

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Exactly why I mentioned Claimyr earlier - sometimes you just need to speak with an actual person to get clarity on your specific situation.

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Just want to add that you'll need to meet the job search requirements too. Three job contacts per week unless you're in an approved training program. Keep good records of where you apply.

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Are there specific places I should be looking for IHSS work to meet the job search requirement?

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Care.com, Indeed, local senior centers, and directly with home care agencies. Make sure to log everything in your WorkSourceWA account.

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honestly the whole unemployment system in this state is a mess. good luck getting through to anyone at washington esd without sitting on hold for hours

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Tell me about it. I tried calling 47 times one day and never got through.

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That's exactly why services like Claimyr exist - to bypass all that hold time frustration.

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One thing to watch out for - if you're getting paid directly by clients' families rather than through an agency, that might complicate things. Washington ESD will want to see that taxes were properly withheld.

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All my payments go through the agency so I think I'm good there. They handle all the tax stuff.

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Perfect, then you should be all set. Just file online and wait for them to process your claim.

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My neighbor does this work and she had to wait like 6 weeks for her first payment because they had to verify her employment history with multiple agencies. just fyi it might take a while

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Ugh 6 weeks? I really hope mine doesn't take that long. Did she have to provide extra documentation?

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yeah she had to get letters from the agencies confirming her employment dates and wages. was a real pain

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The adjudication process can definitely drag on if they need to verify employment with smaller agencies or if there are any discrepancies in your wage records. Stay on top of any requests for additional information.

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What's the best way to stay on top of requests? Do they email you or just update your online account?

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Both usually, but definitely check your SecureAccess Washington account regularly. Sometimes the email notifications are delayed.

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I work for a home care agency too and when I filed last year they asked me to provide proof that I was laid off vs quit. Had to get a letter from my supervisor explaining that my client no longer needed services.

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Oh good point, I should probably get something in writing about why my assignment ended.

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Yeah better to have it ready than scramble for it later if they ask during adjudication.

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Does anyone know if you can collect unemployment if you're still working with other clients but your hours got cut significantly? Like if I went from 30 hours a week to 10 hours?

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Yes, that's called partial unemployment. You can still file a claim if your hours or wages were reduced through no fault of your own.

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Good to know, thanks! The process is the same as regular unemployment?

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Same application process, you just report your reduced hours when you file your weekly claims.

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Make sure you understand the difference between being laid off vs your contract ending. Washington ESD treats these differently and it affects your eligibility.

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What's the difference? My client passed away so the work just ended.

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That would be considered an involuntary separation, which is good for unemployment purposes. You didn't quit or get fired for cause.

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heads up - if youve been doing this work for multiple agencies make sure you list ALL of them on your application. they need the complete picture of your work history

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I've only worked through one agency but I've had different clients over the two years. Do I need to list each client separately?

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no just the agency. theyll have records of all your assignments

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The weekly job search requirement can be tricky for IHSS workers since a lot of positions aren't posted online. Make sure you're documenting contacts with agencies even if they don't have immediate openings.

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Can I count networking activities or just formal applications?

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You can count networking contacts as long as you document them properly - who you talked to, when, and what was discussed.

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Just remember that Washington ESD can be really picky about job search activities. I got dinged once for not having enough 'variety' in my applications even though I was only qualified for certain types of work.

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That's frustrating. Did you appeal the decision?

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Yeah I appealed and won, but it took months to resolve. Document everything carefully from the start.

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Bottom line - if you're a W-2 employee and you lost work through no fault of your own, you should qualify for unemployment benefits. The process might take a while but don't let that discourage you from filing.

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Thanks everyone for all the helpful info! I'm going to file this weekend and see what happens.

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Good luck! And remember, if you run into issues getting through to Washington ESD, Claimyr can really help speed up the process of reaching an agent.

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One last tip - if your claim gets approved, your weekly benefit amount will be based on your highest earning quarter in the past year. So if you had a really good quarter, that'll help your benefit calculation.

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That's good to know. I had one quarter where I was working with three different clients so hopefully that helps.

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Exactly! Washington ESD uses your best quarter to calculate benefits, so those higher earning periods really matter.

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