Can I apply for an ESD overpayment waiver while appealing an OAH decision?
I've been going back and forth with ESD for months about an overpayment of $5,700. The Office of Administrative Hearings (OAH) recently upheld ESD's decision, but I strongly disagree with their findings because they didn't consider some critical evidence I submitted. I've decided to appeal the OAH decision to the Commissioner's Review Office, but I'm also facing serious financial hardship right now (medical bills, behind on rent, etc.). Here's my question: Can I still apply for a financial hardship waiver for the overpayment while my appeal is pending with the Commissioner? I read somewhere on this forum that someone was denied the opportunity to even apply for a waiver because they had an active appeal. Is this accurate? I can't afford to pay back this money, but I also don't want to give up my right to appeal what I believe was an unfair decision. Has anyone successfully applied for a waiver during an appeal process? Any advice would be greatly appreciated!
19 comments


Amara Okonkwo
Unfortunately, what you heard is generally correct. When you appeal an OAH decision to the Commissioner's Review Office, ESD typically won't process a waiver application until the appeal process is completely resolved. The rationale is that they don't want to waive a debt that might be overturned anyway. You essentially have two options: 1) Continue with the appeal and wait to apply for a waiver if the appeal fails 2) Withdraw your appeal and apply for the waiver immediately It's a tough choice. If you're confident in your appeal, it might be worth continuing. But if your financial situation is dire and the waiver seems more likely to succeed than the appeal, you might consider the second option. Whatever you decide, make sure to keep documenting your financial hardship situation with actual evidence (bank statements, bills, eviction notices, etc). This will be crucial for a waiver application.
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Liam O'Sullivan
•Thank you for explaining this. It really does put me in a difficult spot. My confidence in winning the appeal isn't super high, but I do feel like the OAH judge ignored some important facts. The immediate financial pressure is pretty severe though... Do you know roughly how long the Commissioner's review typically takes compared to the waiver process?
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Giovanni Marino
went thru same thing last year!! its total BS that they make u choose between appeal or waiver. i ended up dropping my appeal and applying 4 waiver cuz i was about to be evicted. got approved after like 6 weeks but had to provide tons of financial docs. hope that helps
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Liam O'Sullivan
•That's really helpful to know, thank you! Did they require bank statements from multiple months or just current ones? And did you have to provide proof of income too? I'm trying to figure out what documentation I need to gather if I go the waiver route.
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Fatima Al-Sayed
This situation is frustrating but there's actually a somewhat-hidden third option. You can request that ESD pause collection activities during your appeal based on financial hardship without formally applying for a waiver yet. You'll need to contact the Collections Unit (different from the regular claims center) and provide documentation of your hardship. I've seen this work for clients where they get a temporary pause on collections while keeping their appeal active. Then if the appeal fails, they immediately apply for the waiver with all documentation ready. The direct collections number is extremely hard to reach though. They're even worse than the regular ESD phone line.
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Liam O'Sullivan
•This is really valuable information - I had no idea about this option! You're right that the Collections Unit seems impossible to reach. I've been trying their number for days with no luck. Do you know if they respond to messages through the eServices portal or is phone the only way?
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Fatima Al-Sayed
•Unfortunately, the Collections Unit rarely responds to eServices messages in my experience. Phone is truly the most effective way, but it's a battle getting through. Many of my clients have had success using Claimyr (claimyr.com) to get through to ESD specialists including Collections. They have a demo video at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 showing how it works. Might be worth trying given what's at stake with your overpayment amount.
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Dylan Hughes
I dont think the other commenters are 100% right. My sister-in-law applied for a waiver DURING her appeal last year and got approved for the waiver first! The appeal became moot at that point so she withdrew it. So it IS possible! But I think it depends on which ESD agent handles your case and if they know the rules correctly. Some of them make up rules as they go TBH.
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Amara Okonkwo
•That's interesting! I wonder if your sister-in-law's case was unusual or if policies have changed. In my experience working with dozens of claimants over the past few years, ESD has consistently refused to process waiver applications during active appeals. But you make a good point - individual ESD agents do sometimes handle things differently. The system isn't always consistent.
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Dylan Hughes
•yeah maybe she just got lucky with a nice agent! or maybe she actually applied for a payment plan not a full waiver? i might be remembering wrong. but she definitely got some kind of financial relief while the appeal was still going on!
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NightOwl42
The official ESD policy technically doesn't prohibit simultaneous appeal and waiver applications, but in PRACTICE they almost always refuse to process waivers during appeals. I think this is an administrative convenience for them rather than an actual legal requirement. If I were in your situation, I'd consider these factors: - How strong is your appeal case? Be brutally honest. - How dire is your financial situation? Can you survive the months it takes for Commissioner Review? - What's the basis for your overpayment? Some types are more readily waived than others. Statistically, Commissioner Reviews uphold about 80% of OAH decisions, so the odds aren't great there. If your financial situation is truly dire, the waiver might be your best practical option even if the overpayment decision was unfair. I've helped many people document financial hardship for waivers. They look at: income, assets, expenses, dependents, medical situations, and employment prospects. Start gathering ALL financial documents now.
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Liam O'Sullivan
•Thank you for this thoughtful breakdown. The overpayment was because ESD determined I didn't meet job search requirements during three weeks when I actually did - I just didn't document them in the exact format they wanted. My appeal evidence includes emails with potential employers that confirm I was actively searching. But you're right about my chances on appeal being slim. My financial situation is pretty bad - I'm behind on rent, have medical debt I can't pay, and my current job is only part-time. I think I'm leaning toward withdrawing the appeal and applying for the waiver based on everyone's advice.
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Sofia Rodriguez
OMG the ESD system is such a mess!! they say one thing then do another. last time i called i got 3 different answers from 3 different people about the SAME QUESTION!!! 🤬 btw have u considered bankruptcy? if u have other debts 2 it might be worth looking into. my cousin did that and got rid of her ESD overpayment plus credit card debt.
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Liam O'Sullivan
•I hadn't considered bankruptcy, but that's a good point. I do have some credit card debt and medical bills on top of this ESD situation. Though I'm worried about what that would do to my credit score long-term. Have you heard how long it took your cousin to rebuild their credit after bankruptcy?
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Sofia Rodriguez
•she said it messed up her credit for like 2 yrs but now (like 4 yrs later) shes able to get credit cards again and is even buying a house!! she said it was totally worth it for the fresh start. but maybe talk to a free legal clinic first??
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Dmitry Ivanov
I'm dealing with something similar right now. The waiver paperwork is pretty extensive - took me nearly a week to gather everything they asked for (bank statements, bills, pay stubs, etc). Whatever you decide, start collecting all your financial documents NOW so you're ready. Also important: if you withdraw your appeal to apply for a waiver, get confirmation IN WRITING that your waiver application will be processed. I've heard horror stories of people withdrawing appeals based on verbal promises that weren't kept.
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Liam O'Sullivan
•That's great advice about getting it in writing! I wouldn't have thought of that. Did you use a specific ESD form to document your financial hardship or did you just send in whatever documents you had? I'm wondering if there's a standard format they prefer.
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Amara Okonkwo
After reading through all these comments, I'd suggest one more thing: check if you qualify for free legal help through the Unemployment Law Project (unemploymentlawproject.org). They can give you personalized advice about your specific situation and might be able to help navigate this appeal vs. waiver dilemma. Also, document EVERYTHING. Keep records of all communications with ESD, take screenshots of your eServices account, and save copies of all documents you submit. If you speak with someone on the phone, write down their name, ID number, date, time, and what they told you. The system is complex and contradictory at times, so having detailed records can make a huge difference if there are disputes later.
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Liam O'Sullivan
•Thank you so much for this recommendation! I just checked their website and it looks like I'd qualify for their services based on my income. I'll reach out to them tomorrow. I've been keeping pretty good records so far, but I'll be even more diligent going forward. I really appreciate everyone's help with this stressful situation!
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