Washington Unemployment

Pay nothing until a live ESD agent is on the phone with you.

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$19.99 is charged only once a live ESD agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

good luck op, hope your claim processes quickly. the waiting game is rough but most people do eventually get their benefits

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Thank you! This thread has been really helpful for setting realistic expectations.

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I'm in a similar situation - filed my claim about 10 days ago and getting anxious about the timeline too. Reading through everyone's experiences here, it sounds like 2-4 weeks is pretty typical if everything goes smoothly. The variation seems to depend a lot on whether your claim gets flagged for adjudication or not. I'm keeping my fingers crossed that both of our claims process without complications! In the meantime, I'm making sure to file my weekly claims on time and checking my account daily for any document requests.

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Bottom line: they have serious collection powers and won't forget about the debt. But if you communicate with them, they'll usually work with you. The worst thing you can do is ignore it and hope it goes away.

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Good plan. Even a small payment plan is better than having your wages garnished.

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Keep us posted on how it goes. Good luck!

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Paolo, I went through something similar last year. Washington ESD is serious about collections - they can garnish wages (usually 25%), intercept tax refunds, and even put liens on property. The interest compounds at 1% per month plus penalties, so a $2,800 debt can quickly become much larger. However, they do offer payment plans and sometimes hardship deferrals if you can prove financial distress. The key is to contact them before they start collection actions. I'd strongly recommend trying that Claimyr service others mentioned - it really does work for getting through their phone system. Don't ignore this hoping it will go away - it won't, and your options will only get worse with time.

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Sebastian, thank you so much for the detailed breakdown. That 1% monthly interest is really concerning - I had no idea it would compound that fast. I'm definitely going to try Claimyr today since so many people here have had success with it. Just knowing that payment plans are actually possible gives me some hope. Did you have to provide a lot of financial documentation to prove hardship when you went through this?

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Final thought for anyone reading this thread - don't let the complexity of the system overwhelm you into inaction. Whether it's using Claimyr to get clear answers from Washington ESD, applying for other assistance programs, or checking into training opportunities, taking some action is better than just hoping things work out. The system is confusing but there are people and resources that can help you navigate it.

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Thank you for all the advice everyone. I feel much less panicked now that I have a plan of action. Going to start making calls and applications Monday morning.

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Same here. This thread has been more helpful than anything I found on the official Washington ESD website.

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One more resource that helped me - the Washington State Department of Social and Health Services (DSHS) has a benefits calculator on their website where you can see what assistance programs you might qualify for based on your income and family size. It's called the Washington Connection and it pre-screens you for multiple programs at once instead of having to apply to each one separately. Really saved me time when my UI ran out last year.

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UGH I feel your pain so much! My identity verification was blocked for TWO MONTHS last year for no reason at all!!! I ended up having to get my state representative involved to fix it. If nothing else works, try contacting your district's state rep - they have special ESD liaisons who can sometimes work magic when regular channels fail. Just google "WA state representative finder" and put in your address to find yours.

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This is actually great advice. My cousin had to do this last year when her claim was stuck for over 6 weeks. The rep's office had it fixed in 48 hours after she'd spent weeks getting nowhere on her own.

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I'm going through the exact same nightmare right now! My identity verification has been "under review" for 4 weeks despite submitting everything they asked for. What's really frustrating is that I can see in my portal that all my documents were "received" but there's zero communication about what's actually happening. I've been trying the phone lines every single day with no luck. Reading through these responses, I'm definitely going to try the WorkSource office visit first thing Monday morning, and if that doesn't work, I'll look into contacting my state representative. It's absolutely ridiculous that we have to jump through so many hoops just to get basic communication about our own claims. Thank you all for sharing your experiences - at least I know I'm not alone in this mess!

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I'm so sorry you're dealing with this too! It's honestly maddening how broken this system is. Four weeks is way too long for something that should be straightforward. Definitely try the WorkSource visit - from what @Finnegan Gunn said, it sounds like they might actually be able to see what s'really going on with your file. I m'also thinking about trying that Claimyr service @Taylor To mentioned since I m desperate'at this point. Keep us updated on how the WorkSource visit goes - I might need to do the same thing if my other attempts don t work'out. We shouldn t have'to become detectives just to figure out why our legitimate claims are being held up!

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DONT GET YOUR HOPES UP!!! I went thru this whole process and they DENIED my waiver even though it was THEIR MISTAKE not mine!!1! I spent 14 weeks waiting just to get denied. Now they're garnishing my tax returns. The whole system is designed to screw over regular people. The appeals process is a joke too.

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sorry that happened to you! did u try contacting your state representative? my friend had to do that when ESD wasn't responding and it actually worked

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No I didn't think of that. How do you even do that? At this point I've just given up hope with ESD. They're impossible.

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Just an update on processing times - I checked with a colleague who works with ESD cases, and she mentioned that they've been prioritizing pandemic-era overpayment waivers recently. Some are being processed in as little as 4-5 weeks now. The key factors that help get approval are: 1. Clear documentation that the overpayment wasn't due to fraud 2. Evidence that repaying would cause financial hardship 3. Proof that you reported information as accurately as you understood at the time For those waiting, it's also good to know that collections activities are supposed to be paused while your waiver request is under review.

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That's really helpful information, thank you! That gives me some hope. I definitely reported everything as accurately as I understood it - the whole pandemic UI system was confusing, especially with the changing rules around part-time work.

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@Zara Rashid This is super helpful info! Do you know if there s'a specific way we should document the financial hardship piece? I m'working part-time now but still struggling to make ends meet, and that $4,900 would definitely cause hardship if I had to pay it back. Should I include bank statements or something like that?

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