Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm trying not to give up because I really believe this overpayment wasn't my fault - they miscalculated my eligibility after telling me I qualified. But it's so exhausting fighting this system for years.

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I went through something similar with ESD last year - not quite 2 years but close to 18 months for my overpayment waiver. What finally broke through for me was filing a complaint with the Washington State Ombuds office (ombuds.wa.gov). They specifically handle cases where state agencies aren't following their own procedures or timelines. The Ombuds investigator contacted ESD directly on my behalf and suddenly my case got priority attention. Within 6 weeks of filing the complaint, I had a decision on my waiver. It's free to file and they really do have power to push these agencies when they're dragging their feet. Worth trying alongside the other suggestions people have given you here.

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This is exactly what I needed to hear! The Washington State Ombuds office sounds like they actually have real authority to cut through ESD's delays. I had no idea this resource existed. After 2 years of getting nowhere with regular channels, having an investigator contact them directly on my behalf sounds like it could finally get results. I'm going to file a complaint with them this week - thank you so much for sharing your experience! @AaliyahAli you should definitely try this route too given how long you've been waiting.

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One more thing - if your employer contests your unemployment claim, having your workers comp claim documentation can actually help show that you're legitimately unable to work through no fault of your own.

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That's a good point. I hope my employer doesn't contest it but good to know.

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Most employers won't contest legitimate injury cases, especially if you have workers comp documentation. Just be honest about everything.

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I went through this exact situation about two years ago with a shoulder injury. Here's what I learned: You can definitely apply for unemployment while waiting for your L&I decision, but be prepared for some back-and-forth paperwork. The key is being completely transparent with both agencies about your situation. I had to provide medical documentation showing what types of work I could still do (which was limited office work in my case). Washington ESD approved my claim, and when my workers comp got approved 5 months later, I did have to pay back some benefits, but they let me set up a reasonable payment plan. The peace of mind of having some income during those uncertain months was worth it. Just make sure you keep detailed records of everything and don't try to hide anything from either agency.

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This is really helpful to hear from someone who actually went through it! Five months is a long time to wait for the L&I decision. Did you have any trouble with the job search requirements while you were injured? I'm worried about having to apply for jobs when I can barely sit for long periods right now.

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I had a similar situation last year and used Claimyr to get through to an agent who helped me understand my qualification status. Really saved me a lot of stress and uncertainty. Sometimes it's worth paying for the peace of mind when you need accurate information quickly.

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Seems like several people have had good experiences with that service. Might be worth considering if I run into issues.

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Yeah, especially if you need to talk to someone about your specific situation. The general info online is helpful but sometimes you need personalized guidance.

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Based on what everyone's shared here, it sounds like you should be fine to qualify with 8 months of part-time work as long as you hit those wage thresholds. The key things to remember are: you need at least $7,000 total earnings during your base period, with at least $1,000 earned in each of two different quarters. Since you mentioned making around $12,000 last year, you should meet the total requirement easily. The quarter distribution is what you'll want to double-check - make sure your earnings were spread across at least two calendar quarters with $1,000+ in each. Good luck with your application!

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Thanks for that helpful summary! That makes it much clearer. I'm pretty confident I had earnings spread across multiple quarters since I've been working steadily, but I'll double-check my pay stubs to make sure I hit that $1,000 per quarter minimum in at least two quarters. Really appreciate everyone taking the time to explain all this - makes the whole process seem less intimidating.

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You mentioned you called and actually spoke to someone - I'm jealous! I've been trying for weeks. How many times did you have to call before you got through? Any particular time of day that worked better?

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I called right when they opened at 8:00 AM and used the overpayment option as someone suggested. Still waited over an hour, but at least I got through! I tried multiple times the previous week in the afternoon with no luck at all.

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This is such a common issue and it's absolutely infuriating! I went through something similar last year - had to wait 6 weeks for payments because they said my SSN verification failed, but nobody bothered to tell me. I only found out when I finally got through to someone after calling dozens of times. The lack of communication from ESD is honestly unacceptable. There should be clear notifications in your online account when payments fail, not just leaving people in the dark for months. I'm glad you finally got through and that they're sending all your back payments on the card. Make sure to keep calling if that card doesn't arrive within their estimated timeframe - I've heard of those getting delayed too. Hang in there, and definitely try that early morning calling strategy if you need to reach them again!

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This whole thread is making me realize how broken the ESD system really is! I'm new here but dealing with a similar situation - been waiting 5 weeks for payments with zero communication about what the holdup is. Reading all these stories about banking issues, identity verification problems, and people waiting months without any notifications is honestly scary. I'm going to try calling first thing Monday morning using that overpayment department tip. Thanks everyone for sharing your experiences and solutions - at least now I know I'm not alone in this mess!

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One more thing to note - if your overpayment was due to an ESD error rather than any misrepresentation on your part, make sure that's prominently mentioned in all your communications. The pandemic-era rules were changing constantly, and many overpayments are because ESD initially told people one thing and then changed their interpretation later. This is especially true for the work search requirements, which were waived and then reinstated at different points. Document exactly when you filed, what the rules were at that time, and how you followed the guidance available then. This can strengthen your waiver case significantly.

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That's exactly what happened in my case! The work search requirements were definitely waived when I was collecting benefits. I have screenshots of the ESD website from that time saying we didn't need to do work search activities. I'm going to add that information to my governor's complaint. Thanks for the suggestion!

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I'm going through the exact same nightmare right now. Filed my waiver in September 2024 for a $4,800 overpayment - they're saying I didn't meet work search requirements during a period when those requirements were literally suspended! It's now been 6+ months with zero updates except "pending" in the portal. Reading through these responses gives me some hope though. I'm definitely going to try the Governor's office complaint route that @LongPeri mentioned, and maybe look into that Claimyr service too. The stress of this hanging over my head is affecting my sleep and my job performance. Has anyone had luck with contacting their state legislators about this? I'm wondering if reaching out to my district representative might help put additional pressure on ESD to actually process these waivers in a reasonable timeframe.

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Yes, definitely reach out to your state legislators! I contacted my state senator's office about my ESD overpayment situation and they actually have a dedicated caseworker who handles ESD issues. They can't guarantee results but they do have a direct line to ESD management that bypasses the regular phone system nightmare. My legislator's office was able to get a status update on my case within a week, whereas I'd been trying to get through on my own for months. It's worth a shot - most legislators' offices are used to helping constituents with state agency problems like this. The squeaky wheel gets the grease, especially when it comes from an elected official's office!

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