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Update: I just checked the ESD website and they've posted that they're experiencing higher than normal processing times due to a significant increase in new claims this winter. They're saying initial eligibility determinations are currently taking 4-7 weeks on average. So your timeline isn't unusual right now.
Thank you for checking that! It helps to know this might just be normal processing time and not something wrong with my specific claim. I'll try to be patient for a bit longer while still making those calls.
I'm going through the exact same thing right now! Filed in early December and still pending with that same frustrating message. Reading through all these responses is really helpful - I had no idea about answering unknown calls or that multiple employers could cause delays. I worked three different jobs last year so that probably explains it. Going to try calling first thing Monday morning and maybe look into that Claimyr service someone mentioned. It's reassuring to know I'm not alone in this limbo!
Same boat here! Filed around the same time and also worked multiple jobs last year (retail + gig work). The waiting is brutal but at least we know it's not just us. I've been answering every single call since reading these comments - even got a few annoying telemarketers but no ESD yet. Definitely going to check my address info too since I moved recently. Hang in there!
Hope everything works out for you OP. Sounds like you're being proactive about addressing potential issues which is the right approach. Most people who end up in serious trouble are the ones who try to hide from the problem.
I've been through a similar situation and wanted to share what I learned. The most important thing is to be proactive and honest. I made some reporting errors on my unemployment claim (forgot to report some freelance work) and was terrified about criminal charges. I ended up contacting Washington ESD directly to explain the situation before they even contacted me. They appreciated my honesty and we worked out a repayment plan without any criminal referral. The caseworker told me that intent is really the deciding factor - they see honest mistakes all the time and handle them very differently than deliberate fraud. Document everything about your situation and be prepared to explain exactly what happened and why. It's scary but most people in your situation end up with just a repayment obligation, not criminal charges.
This is really encouraging to hear! I've been so anxious about this whole situation but your experience gives me hope. The fact that you reached out proactively and they responded positively is exactly what I needed to hear. I think I'm going to follow your advice and contact them directly rather than waiting around worrying. Did you have to provide any specific documentation when you explained your situation to them?
Update on what you shared about "failure to provide adequate work search documentation" - this is actually a common issue with pandemic claims. The work search requirements were waived during certain periods, then reinstated, then modified several times. It's possible ESD is retroactively reviewing claims and finding documentation gaps. When you appeal, focus specifically on: 1) Whether work search was required during your specific claim period, and 2) What documentation you provided at the time. You might also want to request all records ESD has on your claim through a public records request - this can sometimes reveal processing errors on their end.
I'm going through something similar right now - got an overpayment notice for $3,200 from early 2023 claims. What's really frustrating is that I kept meticulous records during the pandemic because I was so worried about this exact scenario happening! I have screenshots of my approved weekly certifications and all the work search logs I submitted through their system. The thing that bugs me most is how they can just decide years later that documentation they previously accepted is now "inadequate." Like, if there was a problem with my work search records, why didn't they flag it at the time instead of approving my benefits for months? I filed my appeal yesterday and also submitted a waiver request since it's marked as non-fraud. Definitely don't wait on the appeal deadline - I almost missed mine because I kept thinking I could resolve it over the phone first. Good luck getting through to them, but protect yourself with that appeal filing regardless!
UPDATE: You guys won't believe this! I finally got through to ESD this morning and the agent (who was actually super helpful) looked into my account. Turns out they actually OWE ME money! There was some recalculation of pandemic-era benefits and I was underpaid by about $1,200! The weird thing is their system still makes you answer all the overpayment waiver questions even when they're the ones who made a mistake in your favor. The letter was poorly worded and confusing. So for anyone else getting these random letters years later - definitely call and check! Could be good news!
omg i told u!!! same thing happened to my sister! congrats on the surprise $$$ 🎉
This is exactly why it's always worth following up! The pandemic unemployment programs had multiple revisions and ESD is still reconciling accounts. Glad you got a positive resolution - and some unexpected funds!
That's amazing news Jamal! Thanks for updating us - this gives me hope for my own situation. I got a similar confusing letter last week and was dreading having to deal with it. Your experience shows it's definitely worth pushing through their terrible phone system. Did they say how long it will take to get your underpayment? And did you have to fill out any additional paperwork or is it automatic now that they've identified the error?
Giovanni Colombo
Just to clarify some information here - ESD's official policy is that all issues must be resolved before payment can be released. However, they sometimes do partial approvals in certain circumstances. If your claim involves multiple employers but you have enough qualifying hours/wages from just the approved employers to establish a valid claim, they might release payment for those while continuing to investigate the other employer. This is not guaranteed though, and depends on your specific situation and the claims examiner handling your case. If you're facing financial hardship, make sure to mention this in any communication with ESD - there are sometimes options to expedite claims based on hardship.
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Liam Sullivan
•That's really helpful information, thank you! I definitely have enough qualifying hours just from the two approved employers. I'll mention the financial hardship in my secure message and see if that helps. I'm getting really worried about making rent next month.
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Fatima Al-Qasimi
Update on your situation? I'm curious if you've had any progress. Did you try contacting them?
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Liam Sullivan
•Good news! I finally got through to someone yesterday using that Claimyr service someone mentioned. The agent told me they were just waiting on some verification from the third employer, but since they didn't respond within the required timeframe, they're going to proceed with payment based on the two approved employers! Should see money in my account within 48 hours. What a relief! Definitely worth the effort to actually speak to someone directly.
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Dmitry Kuznetsov
•That's fantastic news! So glad you were able to get through and resolve it. I'm going through something similar right now with 2 pending employers, so this gives me hope. Did the Claimyr service cost anything? And how long did it take them to connect you to an agent? I've been trying the regular ESD number for weeks with no luck.
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