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Final update - I ended up using Claimyr and got my PIN reset this morning! The whole process took maybe 25 minutes total and now I can file my weekly claim. Thanks everyone for the help and suggestions. This forum is a lifesaver.
This thread is so helpful! I've been dealing with the same PIN issue for the past week. Just tried the Claimyr service that multiple people mentioned and it actually worked - got connected to a Washington ESD agent in about 15 minutes and they reset my PIN on the spot. Definitely worth trying if you're stuck in phone hell like I was. The demo video someone linked really helped me understand how it works too.
Another data point - I filed for unemployment after being laid off from a small company (only 15 employees) and my former boss actually reached out to wish me luck with my job search. Not all employers are going to react negatively to you filing for benefits you're entitled to.
Last thought on this topic - even if your employer does find out and has some kind of negative reaction, that's really more of a reflection on them than on you. You're dealing with unemployment in a responsible way by filing for benefits while you search for new work.
Update us when you hear back! Always helps to know how these things turn out for other people going through the same situation.
Just wanted to add that if your employer is claiming you quit when you were actually laid off, you can request your personnel file from them. In Washington state, employers are required to provide this within a reasonable time. Having your termination paperwork and any layoff notices in writing will be crucial evidence for your case. Also, if other employees were laid off at the same time, see if any of them would be willing to provide a brief written statement confirming the layoffs happened. This kind of corroborating evidence can really help strengthen your position during the investigation.
Thanks everyone for all the suggestions. I'm going to try a few different approaches and see what works. Will update if I make any progress!
I'm dealing with the exact same issue right now - been trying to get through for my adjudication for over a month. The phone system is absolutely useless. I've been reading through all these suggestions and I think I'm going to try the Claimyr service that several people mentioned. At this point I'm willing to pay something if it means I can actually talk to a human being and get my claim moving again. Has anyone else had success with contacting their state representative's office? That sounds like it might be worth trying too, especially since this has been dragging on for so long.
I actually contacted my state representative's office about 3 weeks ago when my adjudication hit the 8-week mark. They have a constituent services team that specifically helps with Washington ESD issues. It took about 10 days, but they were able to get my case escalated and I finally got a callback from an actual adjudicator. Definitely worth trying if you've been waiting over a month - they seem to take legislative inquiries more seriously than regular calls. You just need to fill out a form on your rep's website explaining the situation and how long you've been waiting.
Daniel Washington
Just wanted to follow up - did your payment end up processing correctly? It should have updated by now if it was just the normal system delay.
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Ryan Andre
•Yes! You were right. I checked this morning and the Benefits Paid section now shows the correct amount, and the money just hit my bank account about an hour ago. Thanks everyone for the help and keeping me from having a complete meltdown over this!
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Lauren Zeb
•great news! its always scary when money stuff looks wrong
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Mohammad Khaled
This happened to me too about a month ago and I was freaking out! It's such a relief when it finally shows up correctly. The ESD system really needs an upgrade - having that "Paid" status show up before the actual amount updates is so confusing and stressful, especially when you're counting on that money. Glad it worked out for you Ryan! For anyone else reading this thread who runs into the same issue, it seems like 24-48 hours is pretty normal for the system to sync up properly.
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Ava Martinez
•Totally agree about the system needing an upgrade! As someone new to unemployment benefits, this thread was super helpful. I was just approved for benefits last week and haven't received my first payment yet, so knowing that these display glitches happen sometimes makes me feel more prepared. It's good to know that "Paid" showing up before the dollar amount updates is normal - I would have definitely panicked thinking something went wrong. Thanks everyone for sharing your experiences!
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