


Ask the community...
Quick update to my earlier advice - make sure when you report the training, you specify that it was \
As someone who went through this exact situation with CDWA last year, I can tell you that reporting required training while having no client assignment is actually pretty common and shouldn't automatically trigger a review if you handle it correctly. The key is being very specific about the nature of the training - make sure you note it was "mandatory continuing education for certification maintenance" and not job training or skills development that would indicate you're preparing for new work. Also, if you're still dealing with getting through to ESD, try calling right at 8am when they open or around 4:30pm - I had better luck during those times. And definitely keep all your CDWA documentation handy (your training completion certificate, your current employment status letter, etc.) because they'll likely ask for it eventually. The system is definitely not designed for our type of work situation, but once you get through the initial confusion, it usually goes more smoothly. Hang in there!
Thank you so much for this detailed advice! The timing tips for calling ESD are really helpful - I'll definitely try calling right at 8am tomorrow. I do have my training completion certificate and I think CDWA can provide an employment status letter showing I'm registered but have no current client assignment. It's reassuring to hear from someone who actually got through this process successfully. The "mandatory continuing education for certification maintenance" wording is exactly what I needed - that describes my situation perfectly. I was worried about how to explain it without making it sound like I was preparing for new work. Did you have any issues with the job search requirements while waiting for a new client? I'm still not 100% clear on whether checking CDWA's client matching system counts as one of my required weekly job search activities.
UPDATE: I wanted to let everyone know that I got through to ESD this morning (called right when they opened at 8am and still waited 45 minutes). The agent was actually really helpful and explained that I can submit my job search activities retroactively through the appeal process. She said since I have documentation of all my applications, there's a good chance my appeal will be approved, but it could take 3-4 weeks to process. She also walked me through exactly how to enter job searches correctly for future claims. Thanks everyone for your help!
So glad you got through and got some answers! That's a huge relief. Just wanted to add for anyone else who might be reading this - I went through something similar last year and the retroactive job search documentation process worked out fine for me too. The key is having those confirmation emails and application screenshots like you mentioned. One tip: if you applied through job boards like Indeed or LinkedIn, you can usually find your application history in your account settings which makes great documentation. The waiting period for appeals is painful but at least you know there's light at the end of the tunnel. Keep filing those weekly claims correctly in the meantime - you've got this!
Thanks for the tip about checking application history on job boards! I didn't even think of that - I've been using Indeed a lot so that should give me even more documentation for my appeal. It's reassuring to hear from someone who went through the same thing successfully. This whole experience has been so stressful but at least now I understand the system better. Definitely going to keep filing weekly and doing everything correctly going forward!
Bottom line: when in doubt, report it. Better to report something you didn't need to than to not report something you should have. Washington ESD would rather see over-reporting than under-reporting.
This is really helpful info everyone! I'm new to the unemployment system and was completely confused about the earnings rules. From what I'm understanding, the key points are: 1) Report ALL earnings (gross, not net), 2) You can earn up to (weekly benefit + $5) before losing all benefits for that week, 3) Any earnings reduce your benefit dollar-for-dollar after the $5 disregard, and 4) Keep detailed records of everything you report. Is that right? Also seeing a lot of mentions about how hard it is to reach Washington ESD by phone - definitely something to keep in mind if I need to call them.
Since your adjudication has been going on since August, I'd recommend contacting your state representative's office. They can sometimes help expedite claims that have been stuck in the system too long. Just go to the Washington State Legislature website, enter your address, and it'll show you who your representatives are. Their offices often have staff dedicated to helping constituents with unemployment issues.
I went through something very similar last year - quit due to severe anxiety and depression when my employer refused reasonable accommodations. The key thing that helped my case was having my therapist write a detailed letter explaining not just my diagnosis, but specifically how my work environment was exacerbating my condition and why the requested accommodation (flexible schedule in my case) was medically necessary. Three months in adjudication is frustrating but not unheard of, especially with voluntary quit cases. The good news is that Washington state does recognize mental health conditions as legitimate reasons for quitting when accommodations are denied. Keep all your documentation organized and be prepared to clearly articulate during any interview how your PTSD symptoms specifically interfered with your job duties. Hang in there - the wait is brutal but you have a solid case based on what you've described.
Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through something similar and came out the other side. Did your therapist's letter focus more on the specific symptoms or the work environment triggers? I'm wondering if I should ask my doctor to write a more detailed follow-up letter since my original accommodation request was pretty brief. How long did your adjudication take in the end?
William Schwarz
just wondering, did u get laid off or quit? cause that makes a huge difference in how long adjudication takes
0 coins
Ella Knight
•I was laid off - my entire department was eliminated in a restructuring. I uploaded the layoff letter to my ESD account documents section. Maybe that will help speed things up?
0 coins
William Schwarz
•yea that should help, layoffs usually go thru faster than quits or firings. but still the esdis crazy slow right now
0 coins
Ethan Clark
I'm going through something similar right now - been in adjudication for 5 weeks and getting really anxious about finances. One thing that helped me was calling the ESD customer service line early in the morning (around 8:15am) and asking specifically about my case status. The agent was able to tell me that my former employer hadn't responded to their inquiry yet, which at least gave me some clarity on why it was taking so long. Also, if you haven't already, make sure you're checking your ESD messages every single day. Sometimes they'll request additional info and if you miss it, that can add weeks to the process. I almost missed a request for my separation paperwork because it got buried in my account. Hang in there - I know the financial stress is overwhelming but you're doing everything right by continuing to file weekly and job search. Have you looked into food banks in your area? That helped me stretch my budget while waiting.
0 coins
Benjamin Carter
•Thanks for sharing your experience - it's oddly comforting to know I'm not the only one going through this nightmare right now. I've been calling but keep getting the busy signal or disconnected. Maybe I need to try calling even earlier? And yes, I've been obsessively checking my messages multiple times a day because I'm so paranoid about missing something important. The food bank idea is actually really smart - I hadn't thought of that but it would definitely help me stretch what little I have left. Did your employer eventually respond or did ESD just move forward without them?
0 coins