Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Any luck getting through? Been thinking about your situation and hoping you found a solution!
I tried the 8am Tuesday call with the suggested menu options and actually got through after about a 40-minute wait! The agent was able to see that my claim had an identity verification flag that wasn't showing up in my online portal. She cleared it and said my payments should process within 48 hours. Thank you all for the helpful suggestions - I wouldn't have known what to do otherwise!
Great news! Make sure you keep filing your weekly claims on time while you're waiting for that payment to process. And save the agent's name and ID number if they gave you one - always good to have that reference if you need to call back about the same issue.
So glad you were able to get through and get your issue resolved! That identity verification flag is such a common problem that doesn't show up properly in the online portal - it's like they designed the system to hide important information from claimants. 40 minutes on hold is actually pretty good for ESD standards! For anyone else reading this thread, Ellie's success story shows that the Tuesday morning strategy really does work. The key seems to be persistence and timing. Also want to echo what Nina said about keeping track of agent names/reference numbers - ESD has a habit of "losing" records of previous calls, so documentation is your friend. Hope your payments come through quickly and you can get caught up on your bills!
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Thanks everyone for all the helpful info! I feel much more confident about navigating the Washington ESD website now. You guys are lifesavers.
Good luck with your claim! Don't hesitate to come back here if you run into any issues.
Will do! This community is amazing.
Just wanted to add - when you're creating your SAW account, make sure to use an email address you check regularly. Washington ESD sends important notifications about your claim status, payment issues, and required actions through email. I missed a critical message once because I used an old email address and it caused a delay in my benefits. Also, keep your phone number updated in your profile since they sometimes send text alerts too.
This is such important advice! I made the mistake of using my old college email when I first set up my account and almost missed a deadline because I wasn't checking it regularly. Had to scramble to update my contact info. Definitely use your main email address that you check daily.
Great point about keeping contact info current! I'd also suggest enabling email notifications for all claim-related activities if that option is available. I learned the hard way that Washington ESD doesn't always send physical mail for time-sensitive issues, so email is often the primary way they'll contact you about problems with your claim or required documentation.
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Update: Thanks everyone for all the suggestions! I ended up using Claimyr like several people recommended and finally got through to resolve my standby status question. Turns out I don't need to do job search activities while I'm waiting for my union callback. Could have saved weeks of stress if I'd been able to reach them sooner but at least it's sorted now!
Glad it worked out! That's exactly the kind of question that's impossible to answer without talking to an actual person.
Great news! Hope your union calls you back soon.
I've been having the same exact problem for the past month! The phone system is completely broken. I tried calling at 8:00 AM sharp every day this week and either get a busy signal immediately or sit on hold for 3+ hours just to get disconnected. It's incredibly frustrating when you have legitimate questions about your claim but can't reach anyone. The online portal doesn't cover specific situations like standby status or adjudication issues. At this point I'm seriously considering that Claimyr service people have mentioned - spending money to get through to a phone system I'm already entitled to use feels wrong, but I'm running out of options.
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One more thing about calling Washington ESD - if you do get through and they say they need additional documentation, ask them to email you the specific list of what they need. Sometimes they'll ask for documents over the phone but then you're not sure exactly what format they want. Getting it in writing saves you from having to call back multiple times.
That's really helpful advice. I hadn't thought about asking for written confirmation of what they need.
Yeah, learned that the hard way. Submitted documents three times before I got it right because the phone rep's instructions weren't clear enough.
I went through something similar last year - filed in October and didn't see my first payment until mid-December. It turned out my former employer had provided incorrect information about my separation date, which created a discrepancy that needed manual review. The frustrating part is that Washington ESD doesn't proactively tell you what the specific issue is - you have to call to find out. In my case, once I got through to someone and they identified the problem, it was resolved within a week. The good news is that when it finally processes, you'll get all the back payments for the weeks you've been waiting, so you won't lose any money, just the timing. Keep doing those weekly claims no matter what - that's crucial for getting your back pay.
That's exactly what I'm worried about - that there's some issue I don't know about that's holding everything up. Did you ever get any indication in your online account that there was a problem, or did it just show "pending" the whole time like mine does?
Mine just showed "pending" the entire time too - no indication whatsoever that there was an issue with employer information. That's what made it so frustrating because I kept thinking it was just normal processing time. It wasn't until I actually spoke to a representative that I learned about the separation date discrepancy. The system really doesn't give you any useful information about what's actually happening behind the scenes.
Levi Parker
Update us on how it goes! I'm sure others will have the same question in the future.
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PrinceJoe
•Will do! I'm going to file my final claim tomorrow and report the new job. Feeling much more confident about the process now.
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Libby Hassan
•Yeah this has been really informative. Thanks everyone for sharing your experiences!
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Fatima Al-Farsi
Congratulations on landing the new job! Based on what everyone's shared here, it sounds like you have a solid plan. Just to summarize the key points: file your final weekly claim, report your new employment on that claim, and then you're all set. Washington ESD will automatically close your claim after a few weeks of inactivity. Keep documentation of your last filing date and job start date just in case. The system is pretty straightforward once you know the right steps. Good luck with your new position!
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Jade Santiago
•Thanks for the great summary! This whole thread has been incredibly helpful. I was really nervous about making a mistake and causing problems with Washington ESD, but now I feel like I know exactly what to do. It's reassuring to see so many people sharing their experiences - both the success stories and the cautionary tales about properly reporting work. I'll definitely follow the advice about keeping documentation too. Really appreciate everyone taking the time to help out!
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