Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

i got a nasty letter once cause i didnt do job searches on a week i worked like 45 hours but still filed!! ESD is so stupid sometimes like why would i look for jobs when im already working that week?? definitely skip filing those weeks

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This whole unemployment system is RIDICULOUS!! They expect us to job search even when we're working? Make it make sense!!! I went through something similar last month and just decided to skip filing for the week I worked a lot. Didn't have any problems when I started claiming again the following week. The whole system needs an overhaul if you ask me.

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It's actually pretty logical if you think about it. If you're requesting unemployment benefits for a week (by filing a claim), you need to meet ALL requirements. If you know you won't get benefits because you worked too much, just don't file for that week. Simple.

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Thank you all for the thoughtful responses and suggestions. I'm going to implement many of these ideas - updating my resume further, looking into WorkSource workshops, expanding my search to include contract roles and different sectors, and networking more actively with former colleagues. It's somewhat comforting (though also disheartening) to know I'm not alone in experiencing these challenges. I'll continue with my ESD requirements while broadening my approach to the job search. If I need to speak with ESD directly about my situation, I'll definitely try the Claimyr service mentioned. I appreciate all your support and practical advice!

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One final tip: when you're documenting your job search activities for ESD, make sure you're using their official job search log and being very detailed. Include the exact job title, company name, contact method, and follow-up actions. The more thorough your documentation, the less likely you'll have issues if your claim gets selected for review. Best of luck with your search!

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my cousin works at a hotel with verible hours and she said you need to put 0.01 hour and 0.01$ instead of 0.00. something about the system not accepting true zero values. tried it?

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Please don't do this. Reporting 0.01 hours when you worked zero hours is technically misreporting, even if it's a tiny amount. This could create problems later if your claim is audited. The system does accept 0.00 when entered correctly - the issue is usually with the sequence of questions or browser compatibility.

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UPDATE: I tried several of your suggestions and finally got it to work! Here's what worked for me: 1. I cleared my browser cache and used Edge instead of Chrome 2. Selected 'Yes' to still being employed 3. Entered '0.00' (with decimal) for hours 4. Entered '0.00' for earnings 5. Selected 'No' when asked about separation 6. Added a note in the comments explaining I'm still employed but had zero scheduled hours The system finally accepted it! Thank you all so much for your help. I'm definitely keeping screenshots of everything in case there are issues later.

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yeah my sister won her appeal but it took 2 months and was super stressful. she had to have a phone hearing and everything. the judge person asked the employer to provide proof she was fired for misconduct and they couldnt show anything so she won. but ya gotta stay on top of it and keep filing claims every week.

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Thank you everyone for the helpful advice! I submitted my appeal this morning through eServices and uploaded the suspension email, texts asking about return date, and proof my benefits are still active. I'll keep filing weekly claims and try to stay patient through this process. It helps knowing others have gone through this and won their appeals.

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Excellent! One more tip: keep a log of all communications with both your employer and ESD during this time. Note dates, times, who you spoke with, and what was discussed. This can be very helpful during an appeal hearing if the timeline becomes important.

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Here's what's happening: ESD is conducting a systematic review of all 2020-2021 overpayment determinations following the USDOL directive 22-21. Many overpayments that were previously collected are now being retroactively waived if they meet certain criteria (non-fraud overpayments, agency error, etc.) By law (RCW 50.20.190), if your overpayment is waived after you've already repaid it, you are entitled to a refund with interest. However, ESD's system isn't automatically processing these refunds - you need to specifically request it. Call the Collections Unit at 866-697-4831 and specifically request a "refund of waived overpayment previously collected." Be prepared to verify your identity, provide your claim ID, and reference the determination letter number. They should be able to verify your payment history in their system. Documentation that may help: - Original overpayment notice from 2020 - Proof of your payments (bank statements) - The new waiver determination letter - Your claim ID and SSN for verification The refund typically takes 4-6 weeks to process once approved.

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This is super helpful info! I'm going thru something similar with an overpayment from 2021 that just got waived. Do u know if this applies to ALL types of overpayments or just certain ones? Mine was because I reported my hours wrong by accident (not fraud).

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It applies to most non-fraud overpayments, especially those resulting from genuine reporting errors or ESD miscalculations. If your waiver determination letter specifically states the overpayment is waived (not just reduced), then yes, you would qualify for a refund of any amounts already paid. The key is making sure you specifically request the refund - it won't happen automatically.

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UPDATE: I finally got through to ESD this morning! I used that Claimyr service that someone recommended and it actually worked - got me through to an agent in about 30 minutes instead of endless hold. The agent confirmed that I'm eligible for a full refund of the $4,700 I paid back in 2020, plus interest! She said they've been reviewing thousands of pandemic-era overpayments and many are being waived retroactively. The refund will take 3-5 weeks to process and will come either as a direct deposit (if they still have my bank info) or a paper check. For anyone else in this situation - you MUST call them to request the refund. They don't process these automatically even after sending the waiver letter. Make sure you have your claim ID number and the waiver determination letter reference number when you call. Thanks everyone for your help!

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That's awesome news! Glad you got it sorted out. Mine took exactly 3 weeks to arrive via direct deposit. It's nice to finally see ESD fixing some of these pandemic overpayment issues.

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wow maybe i should try calling again about mine. didnt know they were doing this for everyone. congrats on getting ur $$$ back!

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