Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

i know this sounds weird but try calling right when they open in the morning like 2-3 minutes before 8am. thats how i finally got through after weeks of trying. also my friend had good luck calling the special olympia number instead of the main one, its 360-486-5817 i think

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That's actually the employer services line, not for claimants. The correct Olympia direct number is 360-902-9500, but it often routes to the same queue as the main number nowadays.

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oh shoot sorry about that! was just trying to help

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One more important thing - make sure you're clearly requesting backpay (retroactive benefits) in all your communications. Once your denial is reversed, you're entitled to all weeks you correctly filed claims for, but sometimes you need to specifically request this. Also, for your immediate financial crisis, please consider: 1. Calling 211 for emergency assistance resources 2. Contacting your mortgage company to request hardship forbearance 3. Applying for emergency food assistance (takes about 24-48 hrs for approval) 4. Reaching out to local community action agencies Don't give up on the ESD fight, but also put some effort into stopgap measures to keep things together while you wait. This is a temporary situation, and there are resources designed specifically to help during this type of crisis.

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Thank you for this. I called 211 yesterday afternoon and they connected me with an emergency assistance program that might help with my utilities at least. Also applied for food benefits online. Didn't know about hardship forbearance - will call the mortgage company tomorrow. Really appreciate the practical advice while I keep fighting with ESD.

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Just wanted to add - make sure you're on time for the hearing (actually, be early and ready 10-15 minutes before). If you miss it, it's very difficult to get a new hearing scheduled and the judge will likely rule against you by default. Also, if you've found new evidence that supports your case, you can sometimes submit it up to 5 business days before the hearing. Check your notice for the exact deadline.

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Update: I tried that Claimyr service and actually got through to ESD! The agent looked at my file and said there was confusion about some income from a side gig I did last year. They're still making me do the hearing, but at least now I know exactly what weeks they're questioning and what documentation I need. I've got everything organized and ready for Tuesday. Will update after the hearing to let everyone know how it went!

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That's great! Knowing exactly what they're questioning makes a huge difference. You'll be much better prepared now.

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just wondering - how much was the retro pay if u dont mind sharing? our union is negotiating something similar right now

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I'd rather not share the exact amount publicly, but it was a few thousand dollars total spread across two checks. It was for a 3% retroactive raise going back about 9 months. Hope your union negotiation goes well!

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Based on everyone's feedback and my own experience with ESD, I'd suggest the following steps: 1. Report the retro pay as earnings for week ending 2/23 2. Enter the gross amount (before deductions) 3. Keep copies of both checks and any explanation letter from your employer 4. If your weekly claim gets flagged for review, be prepared to explain it's retro pay from a union settlement 5. Remember this only affects the one week - your claim continues normally after Glad you got this figured out! ESD's system doesn't handle special situations like this very clearly.

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Thank you for the step-by-step! I just filed my weekly claim and reported it exactly as you suggested. I did get a message saying my benefits would be reduced for this week, but that's fine as long as my ongoing claim isn't affected. I appreciate everyone's help - this community is amazing!

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Update: Finally got through to ESD this morning after 3 days of trying! The agent confirmed it was a system error - apparently someone with a similar name (not even the same last name, just similar) had applied for L&I in my county. She cleared the flag while I was on the phone and said my payments should resume with next week's claim. Such a relief! Thanks everyone for your help and suggestions.

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Great to hear you got it resolved! Just be sure to keep an eye on your account for the next couple of weeks to make sure the flag doesn't mysteriously reappear. Sometimes these system errors can be persistent.

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How did you finally get through?? I'm still trying and it's been days...

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@user6 I ended up using that Claimyr service someone mentioned earlier. Honestly didn't think it would work, but I was desperate and it actually connected me to an ESD agent in about 30 minutes. Worth it to get this resolved so quickly!

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Thanks for letting me know! Might have to try that tomorrow if I still can't get through.

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my freind had the same thing but her out of state wages were from oregon. she had to wait like 5 weeks even after getting the approval letter. sumthing about the other state has to verify the esd request and then send it back and then esd has to process it again. its stupid but she eventually got all her back pay at once. hang in there!

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That gives me some hope! Did she have to keep filing weekly claims during that whole waiting period?

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ya she kept filing every week even tho they all said pending. When it finally processed they all went thru at once. just keep doing ur weekly claims!

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Update on my earlier comment: I forgot to mention that for out-of-state wage claims specifically, ESD often uses a separate processing team. If you can get through on the phone, make sure to specifically request to speak with someone from the "Combined Wage Claims" or "Interstate Benefits" team. Normal claims agents sometimes don't have the authorization to resolve these specific types of holds. Also, make sure you've completed your MyCareers registration and uploaded your work search activities - sometimes systems flag claims when these aren't fully set up, even if you're technically approved.

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Thank you! I've registered with MyCareers and have been uploading my job search activities every week. I'll make sure to ask specifically for the Interstate Benefits team if I can get through. Really appreciate this detailed help!

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