Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

my brother works at esd (not supposed to say that but whatever) and he says clean applications with clear documentation are getting processed pretty quickly right now. its when people have multiple employers or unclear separation reasons that things get messy. if you have a simple work history and clear RIF documentation you should be fine. they're actually caught up on processing for once!

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That doesn't match my experience AT ALL!!!! I had perfect documentation and STILL got stuck in the system for months!!!

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i'm just saying what he told me. maybe you had some other issue with your claim? or maybe it was during a busy period? right now they're processing pretty quick.

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One last thing - make sure you sign up for your SAW (SecureAccess Washington) account before you start your application. Then link your ESD account to it. This seems small but it trips up a lot of people and leads to delays. And once you file, check your ESD account every day for messages or alerts. They sometimes add questionnaires or requests for information, and if you miss responding to those, your claim can be delayed or denied. Good luck! The system can be frustrating, but with proper documentation and attention to detail, you should get through it without major issues.

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I already have a SAW account from renewing my driver's license, so at least that part is done! I'll be sure to check for messages daily. Really appreciate all the guidance everyone has provided.

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UPDATE: So I FINALLY got through to ESD this morning after trying that Claimyr service someone mentioned. Turns out there was a "potential fraud alert" on my account that wasn't showing up anywhere in my online portal! The agent was able to remove the flag and reset my weekly claim access. She said they've been dealing with a ton of fraud attempts so their system is being extra cautious, but she admitted their notification system is flawed. My weekly claim option is back now! For anyone else experiencing this - keep trying to reach them because there might be something happening behind the scenes that you can't see online.

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Glad you got it resolved! This is actually a known issue with their system right now. Those fraud alerts are triggered by various things (logging in from a new device, IP address changes, etc.) but the system often fails to display notifications about them. Thanks for updating us on what happened!

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i had same problem turns out i needed to verify work search activities from previous weeks that i forgot to enter, check if theres a alert about work search somewhere in your account maybe? esd is super picky about the 3 job search activities now

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This is a good point. The system will sometimes restrict your ability to file new weekly claims if you haven't properly documented your job search activities. Make sure you're entering your 3 required job search activities each week and keeping detailed records. The work search requirements became much stricter after the pandemic programs ended.

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Just wanted to add - keep DETAILED records of every attempt to contact them from now on. Dates, times, copies of emails, names of anyone you speak with, etc. This documentation will be super important if you end up having to take legal action. And follow up on EVERYTHING in writing, even if you manage to talk to someone on the phone.

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Good point. I have most of my emails saved, but I haven't been keeping track of all my phone attempts. I'll start a detailed log going forward.

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my aunt works for a different state agency (not esd) and she says sometimes claims get "stuck" in the system after appeals because the appeal decision doesnt automatically connect with the payment system??? like the computers dont talk to each other right. maybe thats whats happening?

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This is absolutely correct. There's a known issue with ESD's legacy systems where OAH decisions have to be manually entered into the payment processing system. Sometimes these manual entries get overlooked or entered into a processing queue incorrectly. That's why speaking directly with a claims specialist who can see both systems is so important.

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Contested claims are the worst - that's why you're having a different experience than OP. When an employer contests, it automatically goes into the deeper adjudication queue that WorkSource can't help with. Those honestly need a full ESD agent who can review the evidence from both sides. But yeah, I've noticed WorkSource chat is hit or miss depending on who you get and what your specific issue is.

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That makes sense. Wish they'd just tell me that upfront rather than keeping me in the dark. Thanks for explaining!

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Just wanted to follow up - were you able to get through to ESD? What did they say about the reapplication request? Others might benefit from knowing the resolution.

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Yes! Finally got through yesterday. Turns out there was a technical issue where my work history verification didn't properly attach to my claim, which triggered the reapplication notice. The agent put a note on my account and told me to ignore the reapplication prompt for now. She said my adjudication is still in process and should be resolved within 2 weeks. Thanks everyone for the help and suggestions!

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glad u got it figured out! esd systems r so frustrating sometimes!!

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