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hey did u ever get this resolved? im in the same situation and wondering if any of these suggestions actually worked for u
UPDATE: YES! After 9 weeks my claim finally got processed! What worked was a combination of things. I used Claimyr to actually get through to someone (after trying the early morning call times for 3 days with no luck). Once I got through, I specifically asked for Tier 2 specialist and used the phrase about immediate financial hardship with impending homelessness. They created an escalation ticket and I also contacted my state rep the same day. Not sure which one did it, but 4 days later my claim was approved and I got all my backpay. Hang in there and definitely try these approaches!
Anyone gone through an appeal recently? My hearing is next month and I'm trying to figure out if they're still doing them all by phone or if they've gone back to in-person hearings?
DONT let them intimidate you with all their legal BS!!! My determination letter had all this legal garbage about 'burden of proof' and 'statutory requirements' but the actual hearing was way more straightforward. The judge just asked me questions about what happened and I answered honestly. Won my case in 20 minutes! These big companies try to trick ESD with their HR paperwork all the time and the judges know it!!
My brother got his no problem! 2 weeks and money started coming. Meanwhile im on week 6 of waiting lol. I think its just random luck honestly
@OP - Just FYI, I used that Claimyr service I mentioned after trying to call the regular way for THREE WEEKS. The difference is they have some system that holds your place in line so you don't have to keep redialing. When I finally got through, the ESD agent told me my claim was just sitting there waiting for someone to review a document I had uploaded. She processed it while I was on the phone. Sometimes the claims just need a human touch to move them along in the system. The most frustrating part is not knowing WHY it's stuck or what you need to do. That's why getting through on the phone can make all the difference.
I'll second this approach. I didn't use that specific service, but I did finally get through after weeks of trying. The issue with my claim was so minor (they couldn't read my employer's name on a document) but it had stopped everything. Once I talked to someone, it was resolved in minutes. The system isn't designed for success without human intervention.
UPDATE: IT WORKED!!! We unchecked the "remember this device" option on the SAW login page and it finally let him in!!! He was able to file his initial claim just now. Thank you all SO MUCH for your help, especially @profile5 for suggesting that specific fix. We would have never figured that out on our own! For anyone else having this same problem - definitely try unchecking that box. Such a small thing but it made all the difference.
Yay!! So glad it worked! It's crazy how such a tiny checkbox can cause so much trouble. Make sure he bookmarks the direct login page for next time too.
Fatima Al-Hashemi
Has anyone mentioned the Unemployment Law Project yet? They specifically help with ESD appeals and often take cases pro bono. Worth checking out!
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Dylan Mitchell
•Yes, I mentioned them above with their phone number: 206-441-9178. Definitely the best resource for this specific situation.
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Fatima Al-Hashemi
•Oh sorry, missed that! Was just skimming through quickly. They helped my sister win her appeal last year.
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NeonNomad
whats the status now??? did u get any help?? hope ur appeal is going ok!
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Amara Eze
•I contacted the Unemployment Law Project and have a phone consultation tomorrow! Also managed to reach an ESD agent who explained exactly what evidence they reviewed. Feeling a bit more prepared now. My hearing is still a week away so trying to get all my documentation organized. Thanks everyone for the support - will update after the hearing.
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