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I work with unemployment cases frequently, and this $0 payment issue with a 'PAID' status after an appeal is something I've seen quite a bit in 2025. What's happening is that when an appeal reverses a denial, the weeks get marked as eligible for payment (hence the 'PAID' status), but an automatic payment block is applied until a claims specialist reviews the case. This is actually a good sign because it means the system acknowledges he's owed the money. The quickest resolution would be speaking directly with a claims specialist who can release the payment. Be sure when you call to specifically mention you're calling about "payment blocks after an approved appeal" - this may help get you routed to the right department faster.
Thanks for explaining this! It's reassuring to hear this is a known issue with a solution. We'll try using that specific language when calling to see if it helps get us to the right person. Do you know if there's a particular time of day that's best for getting through?
First thing in the morning (right at 8:00am) typically has the shortest wait times. Also, Thursdays seem to be slightly less busy than other days of the week for some reason. When you do get through, make sure to get a direct reference number for the call in case you get disconnected - that way you can reference the previous conversation if you need to call back.
has he checked his bank account info in the system? my friend had a similar thing and it turned out his bank info was wrong so the money had nowhere to go! the payment status was stuck in limbo or somethin
I'm curious - did anyone contact you about your missed weeks? I'm in a similar situation where I missed filing for 3 weeks (totally my fault, I got a temporary gig and thought I wouldn't qualify, then found out I still could claim partial benefits). I'm scared to backfile them all at once because I've heard horror stories about people getting their claims flagged for fraud review. Did they put you through extra verification or anything?
They didn't contact me personally, but there was an additional questionnaire I had to fill out explaining why I missed the filing deadline for each week. I just answered honestly about what happened. No extra ID verification or anything, but your situation might be different since you were working part-time. Might be worth calling them first?
Part-time work is definitely something you want to be careful with. You need to report all earnings for the week in which you EARNED them (not when you got paid). If you backfile now and report those earnings, it might trigger a review. But not reporting them would be much worse and could lead to an overpayment notice later. My suggestion is to call ESD first and explain the situation before backfiling.
One more thing - if your husband just joined the union in January, make sure he's listed as an eligible participant in the employer's Shared Work plan. Sometimes new employees aren't automatically added, and they have to be specifically included in the plan by the employer. This is especially relevant for newer union members who may not have been included in the original plan documentation.
Update: I wanted to thank everyone for their helpful advice! My husband talked to both his union rep and the company's HR department yesterday. Turns out the employer hadn't properly included him in their Shared Work certification because he was new to the union. They're fixing it now and said the claim should process within a week once the correction is submitted. We also found a local assistance program that might help with next month's rent if we need it. The waiting is still stressful, but at least we know what was causing the delay now. I'll update again once we actually see any payments come through!
I'm in the same boat right now! Filed on Sunday, still processing. Called 37 times yesterday and couldn't get through. This is so frustrating.
Update us on what happens! It would be helpful for others to know if this is becoming a systematic issue with final payments in 2025. ESD sometimes implements new verification procedures without announcing them publicly.
Miguel Castro
If you're running into the Monday deadline and still can't access your account, I'd strongly recommend using Claimyr to get through to an actual ESD agent quickly. I was facing a similar situation with a deadline and couldn't get through on the regular phone lines. Claimyr got me connected to an agent in about 20 minutes when I had been trying for days on my own. They have a video that explains how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent was able to process my response over the phone and note in my account that I had been having technical difficulties. Worth considering given your tight timeline!
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Zainab Abdulrahman
•Has anyone else used this Claimyr thing? Does it actually work or is it some kind of scam? I'm dealing with similar issues right now.
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Fatima Al-Maktoum
UPDATE: I finally got in!! The incognito mode suggestion actually worked! I also tried on Firefox instead of Chrome. It still glitched a couple times but eventually let me stay logged in long enough to submit my response to their questionnaire thing. Funnily enough, once I got in I discovered that my original deadline of the 18th was actually correct - I must have misread something or confused it with another notification. But at least it's done now! Thanks everyone for your help. I'm definitely bookmarking that tech support number and keeping these tips for next time (because I'm sure there will be a next time with how glitchy their system is).
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Dylan Mitchell
•Great news! For future reference, I recommend logging in at least once a week even when you don't need to submit anything. This helps prevent some of the authentication issues that happen when accounts go unused for periods of time. Also, if you haven't already, set up text alerts for your ESD account - they're more reliable than the email notifications.
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