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have u tried contacting ur state representative? my sister was stuck waiting for 6 weeks on an appeal and she called her state rep's office. they have special liasons who can sometimes help speed things up with esd. worth a shot maybe
I was getting nowhere with ESD for weeks trying to resolve my claim issues. Busy signals, disconnects, full voicemail boxes - it was infuriating! Then someone on this forum recommended Claimyr.com and it actually worked. They got me connected to an ESD agent in about 40 minutes when I'd been trying for weeks with no success. You can see how it works in their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Might be worth trying while you're waiting for the OAH process. Sometimes getting through to the right ESD person can resolve things before they even get to a hearing.
Thanks for the suggestion. At this point I've tried calling ESD multiple times but my case is already with OAH so ESD keeps telling me they can't do anything until after the appeal. But I might try this service anyway just to see if I can get better information about my chances with the expedited hearing request.
My sister had a hearing last month about her benefits. Don't stress too much! She said the judge was actually really nice and just wanted to understand the situation better. She's still getting her benefits no problem. I think sometimes they just do these hearings as a formality tbh.
Thank you all so much for the advice! I'm feeling much more prepared now. I'm going to gather all my documentation tonight, especially around the position elimination, and be ready to calmly explain what happened. I'll update this thread after the hearing to let you know how it went!
Just to clarify on the out-of-state job search question - yes, job search activities in your current state DO count toward Washington's requirements as long as they're properly documented in his eServices account. The key is that he needs to be able and available for work, and actively seeking employment. Regarding the "needs additional information" status - one other place to check is the "Upload a Document" section in eServices. Sometimes there will be categories of documents they're requesting there, even if it's not clearly communicated elsewhere. Also, while checking the phone hours is important, do be aware that the call volumes are highest right when they open. Sometimes calling mid-day (around 1-2pm PST/4-5pm EST) can have slightly better results as the morning rush has subsided.
The ESD system is DESIGNED to be difficult to navigate. They WANT people to give up so they don't have to pay out benefits. I've been through 3 claims over the years and every single time they find some ridiculous reason to put you in adjudication. Last time they claimed I didn't provide enough job search evidence even though I uploaded everything correctly!!! Took 12 weeks and threatening to contact my state representative before they finally paid me what they owed. The whole system is broken and nobody in Olympia seems to care.
FINAL UPDATE: My claim was approved today and all my pending payments were released! $4,870 total for the 4 weeks. Such a massive relief. For anyone else stuck in adjudication, definitely check your notices for any fact-finding questionnaires and make sure to respond to those ASAP. That was the main holdup for me. Thank you all again for your advice and support during this stressful time!
Ben Cooper
my cousin works at WorkSource and she says they cant help with phoning ESD either. whole system is broken
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Dana Doyle
•That's disappointing. I was actually going to try visiting a WorkSource office in person to see if they could help me get through to someone.
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Naila Gordon
•WorkSource can help with job search activities and some basic claim information, but they don't have special access to ESD's claims processing. However, I still recommend visiting them because sometimes they can provide guidance on what type of issue you have, which helps you use the correct prompts when calling ESD directly.
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Liam Duke
UPDATE: I tried Claimyr that someone mentioned above when I had the same problem last week. It actually did work - got connected to an agent after about 90 minutes. Just sharing in case you're still struggling to get through after trying the early morning calls. The video explains how it works pretty clearly. Also, the state representative suggestion is solid advice for claims stuck in adjudication for extended periods.
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Dana Doyle
•Thank you all for the helpful suggestions! I'm going to try calling right at 8:00 AM tomorrow, and if that doesn't work after a couple attempts, I'll look into the Claimyr service. Really appreciate everyone's advice and tips!
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