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ya sure this works for SOME people but i tried calling the governors office TWICE last month and still nothing!! my claim has been stuck since january and nobody will help me. this state is a joke
I'm sorry to hear about your experience. If you've already tried the Governor's office without success, you might want to consider contacting the Office of the Washington State Unemployment Insurance Ombuds at unemployment.ombuds@esd.wa.gov. The Ombuds office was specifically created to help resolve particularly difficult claim situations. Include your name, contact information, and claim ID in your email, along with a brief timeline of your attempts to resolve the issue so far.
Congrats on getting movement! I remember when my claim was stuck last year I was literally losing sleep every night. One thing to keep in mind - sometimes they'll say they're assigning an adjudicator but then nothing happens for another week. In my case, I had to do a follow-up call to the Governor's office after about 8 days of silence. The second call is what finally got things moving. Just sharing in case anyone else tries this method and doesn't get immediate results like you did.
Thanks for the heads up! I'm marking my calendar for one week from today. If I don't see movement by then, I'll definitely follow up. The ESD person who called me seemed pretty confident things would move quickly, but I've learned not to trust anything when it comes to unemployment processing timelines...
Don't listen to these ppl saying its normal. It's NOT normal! You need to call ESD asap bc they might have sent ur backpay to the wrong account or a ReliaCard. This happened 2 my friend n she never got her money bc she waited 2 long to report it. The system is totally broken n they make these "mistakes" on purpose hoping ppl don't notice!!! The govt doesn't want to pay us what they owe!!
While it's always good to be vigilant about your benefits, this delay is actually quite common with ESD backpay processing. The system does typically process current and back payments separately. If the OP verified their payment information is correct in eServices and the payment status shows 'paid', there's a high probability the money is simply in processing. Waiting a few more business days before calling is reasonable advice.
Whatever!! My cousin waited n waited n NEVER got his money. But sure, trust the broken system if u want! 🙄
Just wanted to update you all - my backpay finally hit my account this morning! It came as one lump sum for all 4 weeks. Exactly 6 business days after showing 'paid' in the system. Such a relief! Thanks for all the reassurance that this was normal - saved me a lot of stress.
Just wanted to update - I checked with my neighbor who works for ESD (not in claims processing, but still has some insider info). She confirmed that payments filed anytime on Monday should process overnight and arrive Tuesday. The 4pm cutoff is actually for same-day processing, not next-day. So you should be fine as long as you get it done today!
UPDATE: ESD just posted on their website that they're experiencing technical difficulties with the phone claim system today. They recommend using eServices if possible, but also stated that anyone who attempts to file by phone today but encounters errors will still have their claims processed on time as long as they successfully file by Wednesday. They're also temporarily waiving the Monday filing deadline due to these issues.
Is anyone else bothered by how ESD handles disability-related claims? They make everything so complicated and put the burden on us to prove everything when employers can just make up reasons to fire people. The whole system feels rigged against workers with disabilities.
EXACTLY! The way ESD handles disability claims is BROKEN. They start from a position of suspicion instead of support. Plus, they expect detailed medical documentation but then make it nearly impossible to submit it properly. I've seen so many legitimate claims denied initially only to be approved on appeal when someone finally takes the time to review the evidence properly.
how long ago did u get the voicemail? sometimes they only give u like 48 hrs to call back
Just got it yesterday afternoon! They said I have until Friday to call back, so I have a couple days still.
Noah Lee
I'm in the same boat right now! 6 weeks pending and just started doing Amazon Flex deliveries to keep the lights on. This thread is super helpful because I wasn't sure about reporting either. Has anyone here had their claim denied AFTER waiting this long? That's my biggest fear.
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Faith Kingston
•It's uncommon but it can happen. The good news is that even if you're denied, you can appeal the decision. The important thing is to keep filing your weekly claims on time and reporting all earnings accurately. If you are denied, you'll receive a letter explaining why, and you have 30 days to file an appeal with OAH (Office of Administrative Hearings).
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Diego Fisher
Update: I called ESD this morning (actually got through after 2 hours on hold!) and the agent confirmed I should definitely report all DoorDash earnings on my weekly claims. She also told me my claim is pending because they're waiting for verification from my previous employer who hasn't responded yet. She put a note in my file to expedite it, so fingers crossed something happens soon. Thanks everyone for the advice!
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Noah Lee
•That's awesome you got through! Did you do anything special or just keep calling? I've been trying for weeks with no luck.
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Diego Fisher
•Honestly, I just got lucky. Called right when they opened at 8am and waited forever. The agent did mention that Mondays and Tuesdays are their busiest days, so maybe try later in the week?
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