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I'm in a weird situation with my unemployment claim and need some guidance. I lived and worked in Washington State for several years but moved to North Carolina about 16 months ago. I just lost my job here in NC and need to file for unemployment. The WA Employment Security Department website says you can file for benefits if you worked in Washington State within the last 18 months. Since I moved to NC 16 months ago, I'm wondering if I should file my UI claim with Washington instead of North Carolina? I worked longer in WA and my wages were higher there, so I think I'd get a better weekly benefit amount. Has anyone dealt with this interstate situation before? Do I have a choice of which state to file with, or am I required to file in NC since that's where I live now?
I lost my job (marketing director position eliminated) at the end of January and filed my initial unemployment claim on February 5th. It's now been over 6 weeks, and my weekly claims summary still shows my first claim as 'in adjudication' with all subsequent weeks as 'pending.' I haven't received ANY communication explaining why it's in adjudication or what information they need from me. I've been dutifully filing my weekly claims and documenting my job search activities (applying to at least 3 positions weekly as required). I'm getting really anxious as my savings are dwindling fast. I've tried calling ESD multiple times but either get the 'high call volume' message or sit on hold forever only to get disconnected. Does anyone know if this is normal? Should I just keep waiting and filing? Is there any other way to find out what's causing the adjudication delay? Thanks for any advice!
My first ESD claim from January was also stuck in adjudication for several weeks. I finally got through to someone by calling repeatedly at exactly 7:59 AM right before they open. The issue in my case was that my former employer incorrectly reported my final day of work, which triggered an automatic investigation. Once I explained this to the ESD representative, they were able to resolve it and release my payments within 3 days. It might be something similarly minor in your case. If you can't get through by phone, another option is to contact your state representative's office. They often have dedicated staff who can help constituents with ESD issues and can sometimes get answers faster than you can on your own.
@OP any updates? Did you manage to get through to ESD or figure out what was causing the adjudication?
I actually tried the Claimyr service that was mentioned above, and it DID connect me to an ESD agent within about 30 minutes. The agent told me my claim was flagged because I received severance pay but there was confusion about the payment dates. I had to upload additional documentation showing when I received the severance and how much it was. The agent said it should be resolved within 7-10 business days. I'll update again when/if it gets approved! Thanks everyone for the help and suggestions.
I'm hitting my breaking point with this adjudication nightmare. I filed for unemployment 7 weeks ago and the ESD website still shows it's stuck in adjudication. I finally drove to my local WorkSource office yesterday since I couldn't get through on the phone. The staff there looked at my file and told me they're waiting for information from my former employer. I immediately called my employer's HR department, and they told me they already submitted everything weeks ago. They even called ESD while I was on the line with them to check if anything was missing, and guess what? ESD told them I haven't even been ASSIGNED an adjudicator yet after almost 2 months! I'm completely out of savings and about to miss my second rent payment. I've tried calling every ESD number I can find at all different hours (even right when they open at 8AM), but all I get is the "high call volume" message and then they hang up on me. This feels like some kind of sick joke. Has anyone successfully gotten through to a real person? Or found a way to speed up the adjudication process? I'm desperate for any advice at this point.
I totally get where you're at. I was stuck in adjudication for 5 weeks earlier this year (not as long as you, but still stressful). What finally worked for me was emailing my state senator's office. They have staff who deal with ESD issues all the time. I got a call from an ESD supervisor within 2 days after my senator's office contacted them. Not saying it's guaranteed but worth trying!
Just checking back - were you able to get any movement on your claim? One thing I forgot to mention is that if you do get through to someone, be sure to ask them to document in the notes that you're experiencing financial hardship and specifically request they flag your case for expedited review. The exact phrase that seems to work is "Please note severe financial hardship and risk of housing instability in my case notes.
I tried several of the suggestions here! I sent the secure message with the hardship wording, contacted my state rep's office (waiting to hear back), and checked other WorkSource locations for ESD staff days. I also tried the Claimyr service someone mentioned and it actually got me through to a real person yesterday! They said they'd put notes in my file about the hardship and escalate it, but couldn't tell me exactly when I'd be assigned an adjudicator. At least it's some progress. I'll update if anything changes.
I'm at my wit's end with ESD! For the past 8 weeks, EVERY single weekly claim I've submitted has been denied without explanation. When I log into my eServices account, it just shows 'disqualified' for each week, but doesn't tell me WHY. I've triple-checked that I'm answering all the questions correctly - yes I'm available for work, yes I'm actively job searching, logging my 3 activities each week, etc. I sent a detailed message through the eServices portal last week explaining the situation and asking for clarification, but radio silence so far. I've tried calling their general number at least 20 times but either get disconnected or sit on hold until the office closes. Is there ANY way to actually speak to a human being who can tell me what's going on? My savings are completely depleted and I'm seriously worried about making rent next month. Has anyone else dealt with this 'mysterious denial' situation?
btw don't forget to keep doing your job search activities even while your claims are being denied!! my cousin didn't do this and when he finally got his appeal approved they wouldn't pay him for the weeks he didn't log his activities
One more thing - when you do connect with an ESD agent, ask them about possibly being placed on standby status while your appeal is processing. If you're expecting to be recalled by your former employer or have a definite job starting within 4 weeks, you may qualify. This would temporarily exempt you from job search requirements. Also, after you've filed your appeal, you should receive information about your hearing date within about 2-3 weeks. The hearings are currently being conducted by phone due to the backlog. Make absolutely sure you're available for that call - missing it almost always results in losing your appeal.
I don't think I'll qualify for standby since I'm not expecting to be recalled, but that's good to know for others reading this thread. Thanks for the heads up about the hearing process - I'll make sure to keep my phone with me at all times once I get a date. I really appreciate all the help everyone has offered here. Feeling much more informed about my next steps now!
I'm freaking out over my unemployment situation. I was laid off in January and filed for unemployment benefits. My first 4 weeks were in adjudication, then ESD finally paid me a lump sum. The 5th week I got my regular benefit amount ($525). Then I got hired at a new job in week 6, but since I only worked 3 days that week, I reported my hours and received a partial payment of about $92. I stopped filing completely after that since I'm now fully employed. Here's the problem: my new employer just forwarded me TWO notices from ESD claiming I'm STILL filing for unemployment benefits! The notice says I could potentially owe $1600 in overpayments. I haven't filed a single weekly claim since starting my job over a month ago! Now my previous weeks have gone back into adjudication status, and I'm terrified they're going to make me repay everything - even the legitimate weeks when I was completely unemployed. I've checked my eServices account and there are no letters or notifications. Nothing in my physical mail either. My employer said they submitted all my employment and hours info as requested. I can't get through to anyone at ESD by phone. Has anyone dealt with this kind of mistake before? I'm worried sick about potentially owing thousands I don't have for benefits I was legitimately entitled to!
OMG the same thing happened to my cousin last month! ESD is such a disaster. They made her pay back $3000 even though she had proof she wasn't working! The whole system is designed to confuse people and take back money even when they don't owe it. You should file a complaint with the state ombudsman and maybe even contact your state representative. My cousin just gave up and is making payments on money she shouldn't even owe because fighting the system is so exhausting.
This is not accurate advice. ESD does not arbitrarily make people repay benefits they were entitled to. If your cousin had proper documentation showing she wasn't working during the weeks she claimed, she should have appealed the overpayment determination. There's a formal appeals process specifically for these situations. To the original poster: Don't panic based on anecdotal stories. Follow the proper channels to resolve this. Document everything, communicate clearly with ESD, and if you do receive an actual overpayment notice (which hasn't happened yet), you have appeal rights.
UPDATE: I finally got through to ESD this morning! Here's what happened: Apparently when my employer responded to the verification request, they entered my start date incorrectly (off by one week). This made the system think I was working full-time during a week I had claimed benefits. The agent fixed the date in their system and removed the adjudication hold on my previous weeks. The agent also formally closed my claim since I'm fully employed now. She said I should receive confirmation in my eServices account within 48 hours, and the employer notices were automatically generated but will be updated. Such a relief! Thanks everyone for your help and advice during this stressful situation.
Great news! I'm glad you got it resolved. This is exactly why speaking directly with an agent is so important - they can see the specific issue and fix it immediately. For future reference (or for others reading this thread), whenever your claim status changes (you start working, even part-time), it's always best to speak with ESD directly to ensure everything is properly documented in their system. Glad it worked out for you!
Connor Murphy
EVERYONE JUST FILES WHERE THEY MADE THE MOST MONEY!!! This isn't complicated people. I've worked in 3 different states and always file wherever I earned the highest wages. The unemployment office will sort it out if there's an issue.
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Sofia Ramirez
While that's often a good approach, it's not always that simple. Each state has different eligibility requirements, different base periods for calculating benefits, and different weekly benefit amounts. Sometimes the state where you earned the most might not be the state where you'd get the most beneficial claim. It's worth doing the research for your specific situation.
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StarSeeker
Just wanted to update everyone - I called ESD this morning and finally got through after trying for 2 days. The agent confirmed that I can file in either state, but since most of my wages in the base period were from WA, I'd likely get a better benefit amount filing with them. They're sending me some paperwork to complete for an interstate claim. Thanks everyone for the help!
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Ava Martinez
Glad you got through! That's impressive - usually it takes much longer to reach someone at ESD. Did they mention anything about how long interstate claims typically take to process? In my experience they can take longer than regular claims.
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StarSeeker
They said it might take 3-4 weeks to process since they have to verify my wages with both states. Not ideal but at least I know what to expect now!
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