Washington Unemployment

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Ask the community...

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One thing to be aware of - make sure you can document why you missed those filings. When I went through adjudication for missed weeks, they asked for evidence of why I missed filing. I had medical documentation which helped my case. Do you have anything from a doctor about your ADHD? That might help if they ask for proof of 'good cause' for missing the filings. Just something to have ready.

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That's really good advice. I do have documentation from my psychiatrist about my ADHD diagnosis and treatment plan. I'll make sure I have it ready if they request it. Did you have to upload the documentation somewhere or just have it ready when they called?

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In my case, they called me for an interview and then sent a secure link where I could upload the documents afterward. Having everything ready definitely sped up the process.

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I know waiting for adjudication is stressful but theres som good news in your situation. If youre still able to file and get paid for current weeks, that means your claim is active and in good standing overall. The adjudication is just for those specific missed weeks. In my experience with a similar situation, it took about 25 days for the adjudication to complete. Just keep filing on time while you wait!

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Thank you - that's really reassuring! I'll definitely keep up with my current claims and try not to stress too much about the adjudication.

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The SAME EXACT THING happened to me last year!!! I was literally just on vacation in Mexico for 2 weeks and they flagged my account and put me in adjudication for like 7 weeks! It was a NIGHTMARE!!! I finally got through on the phone after calling 63 times (not exaggerating) and the agent was able to see that my case just needed a simple review. She escalated it and I got paid for all my weeks 3 days later. So my advice is KEEP CALLING no matter how frustrating.

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That's both encouraging and discouraging to hear. I'm glad you eventually got it resolved! Did you try calling at any particular time of day that seemed to work better?

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I finally got through on a Tuesday around 2:30pm. I think it's mostly luck honestly. But definitely keep trying!

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Just a quick update on my earlier comment - when contacting your state representative, be sure to include: 1. Your full name as it appears in eServices 2. Your claim ID number 3. The date your claim went into adjudication 4. A brief (2-3 sentence) explanation of your situation 5. Permission for them to inquire about your claim on your behalf This helps them take action more quickly. Their staff are used to helping with ESD issues and often have dedicated contacts who can look into your case. Also, while you wait, make sure you're meeting the job search requirements each week and documenting everything properly. If your adjudication resolves favorably, you'll want those weeks to be payable immediately.

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Thank you for the additional information! I just sent an email to my representative with all the details you suggested. Fingers crossed this helps move things along. And yes, I'm keeping careful records of all my job search activities each week.

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Wait do we still have to do job search for holiday weeks? I didn't think stores were hiring between xmas and new years so I didnt do anything that week...

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Yes, you absolutely need to do your job search activities EVERY week you claim benefits, including holiday weeks. The requirement is 3 job search activities per week in Washington. If you didn't complete them for the 12/24 or 12/31 weeks, that could be causing your delay - or worse, might lead to a disqualification. I'd recommend completing some activities immediately and updating your job search log if possible.

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Holiday processing delays happen every year. Here's a quick breakdown of what to expect with ESD payments: 1. Normal weeks: Processing takes 1-2 business days after you file 2. Holiday weeks: Processing takes 3-5 business days 3. End-of-year weeks: Can take up to a week As long as your claim shows "processing" and not "pending" or "disqualified," you're in good shape. The money will come through, just a bit later than usual. The new 2025 budget year transition also adds some extra processing time.

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This explains it really well. Mine from 12/24 just processed after being delayed from the usual Wed payment to now (Thurs). Just FYI for anyone waiting.

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Administrative Law Judge here (though not with OAH). The current backlog for ESD overpayment appeals is indeed substantial. The official target is 90 days from appeal to hearing, but in practice, most cases are running 120-150 days due to the high volume of appeals following the post-pandemic audit wave. A few important points: 1. While waiting, continue checking your eServices account weekly and respond to ANY requests for information immediately. 2. You can file a hardship request to temporarily pause collection activities while your appeal is pending. 3. Start preparing now - organize chronologically all documents showing your eligibility, work search activities, and any communications with ESD. 4. Once you receive a hearing date, you'll typically have 5-7 business days to submit your evidence packet to OAH. 5. Consider requesting a pre-hearing conference if your case involves complex eligibility issues. The wait is frustrating, but over 40% of appeals result in complete or partial reversal of overpayment determinations, so preparing thoroughly is worth the effort.

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Thank you for this detailed information! I had no idea about the pre-hearing conference option. Is there a specific way to request the hardship pause? I don't see that option in my eServices account.

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Just wondering - did they actually explain WHY they think you weren't eligible? My notice was super vague and it wasn't until the hearing that I found out they thought I hadn't been looking for work properly (which wasn't true).

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They said I didn't meet the work search requirements because I only documented 2 activities per week instead of 3. But during that period I was on a partial standby because my employer said they'd be bringing me back part-time. I have emails proving this that I submitted with my appeal.

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That sounds EXACTLY like my situation! Make sure you highlight that standby status in your hearing - that's what saved me. If you were formally on standby status (even partial), the work search requirements are different. Print out the standby rules from 2025 to bring to your hearing.

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I'm in the EXACT same boat right now!!! 6 weeks pending, Governor's office "escalation" 2 weeks ago, called by ESD last Thursday with promises to fix it "immediately" and STILL NOTHING!!! This system is BROKEN. My car payment bounced yesterday and now I'll have late fees on top of everything else. I'm filing a formal complaint with the state auditor's office because this is beyond unacceptable. We need to start making more noise about this systematic failure.

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Filing with the state auditor is actually a good idea. They've been investigating ESD's processing times since the 2024 system upgrade that was supposed to improve things but clearly made them worse. You can submit a complaint here: https://sao.wa.gov/report-a-concern/

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UPDATE: My claim that was pending for 5 weeks finally got resolved today! Here's what worked: I called my state representative's office (not the Governor) and explained the situation. Their constituent services person made a call directly to their ESD liaison (apparently each rep has one), and my claim was processed within 24 hours. Might be worth trying if the Governor's office route isn't working fast enough. Good luck!

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That's a great tip, thank you! I hadn't thought of contacting my state rep. I'll look up who mine is and give their office a call tomorrow. Congrats on finally getting your claim resolved!

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