Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Have you tried filing by mail as a last resort? ESD actually still accepts paper weekly claim forms! You can download the form from their website and mail it in. It's slower (takes about 5-7 days to process) but at least it gets done. Here's what I did when I had a similar issue: 1. Downloaded the weekly claim form from esd.wa.gov 2. Filled it out completely (make sure to answer all the job search questions) 3. Made a copy for my records 4. Mailed it to the address on the form 5. Called after a week to confirm they received it Not ideal, but works in a pinch!

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I didn't know they still took paper forms! That's a good backup option if I can't get through on these phone numbers. Do you know if there's a time limit for mailing them in? Like do they need to receive it by a certain date?

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The paper forms should be received within 7 days of the end of your claim week. So if your claim week ends on Saturday, they should receive it by the following Saturday. But honestly, they're usually pretty understanding if it's late because of mail delays, especially if you call and explain the situation.

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i had this problem and ended up driving to my local worksource office. they have direct lines to esd sometimes and can help you file your claim there. just bring your id and social security card.

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This is actually excellent advice! WorkSource offices can often help with unemployment issues. They don't process claims directly, but they usually have dedicated lines to ESD and can assist with basic claim filing issues. Just be sure to check their hours and if you need an appointment before going.

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also check ur mail!!! sometimes they only send the important details through regular mail even if u signed up for electronic notifications. ESD is weird like that

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One more thing - if it turns out your employer IS appealing, make sure you continue filing your weekly claims during the whole process. I almost messed this up thinking I should wait until the appeal was resolved. You need to keep claiming every week even with a pending issue or appeal!

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That's really good to know - thank you! I'll definitely keep filing my weekly claims while this gets sorted out. Just checked my mail today and nothing from ESD yet, so hoping this pending issue turns out to be nothing major.

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Just checking back - did your payment arrive today? Chase usually posts deposits early in the morning.

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Yes! It came through this morning around 4am according to my bank app. Just in time for rent payment. Thank you everyone for all your help and advice!

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i think ur actually supposed to report the hours in the week u get PAID not when u worked. thats what the lady told me when i called ESD last year. but maybe the rules changed?

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Omar Zaki

That information is incorrect. ESD's official guidance states you must report hours in the week you performed the work, regardless of when payment is received. This is clearly stated in their handbook and on their website. Reporting based on pay date rather than work date is one of the most common errors that leads to overpayment notices.

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to the person stuck in adjudication - i tried that claimyr service too after seeing it mentioned here and it actually worked! got through to a real person at ESD who fixed my claim. still waiting for payment but at least i talked to someone who could see my file

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Glad it helped you too! I was skeptical at first but when you're desperate to get your claim fixed, it's worth it. Definitely better than refreshing the ESD page 100 times a day hoping for an update.

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UPDATE: It changed to PAID!!! All my weeks from disqualified → processing → paid in just 48 hours! OMG I'm actually crying right now. Thank you everyone for the advice and support. For anyone dealing with the same issue - I think uploading those job search documents finally fixed it, even though it took them forever to review them.

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That's great news! So happy for you. And yes, you should receive payment for all those back weeks that switched to paid status. The money usually hits accounts 1-2 business days after the 'paid' status appears. Just make sure you keep up with your job search requirements (3 activities per week) to avoid any future issues!

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congrats!!! told u so! :) ESD is the worst with communication but at least ur getting ur $$$

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This is actually quite common - ESD often processes claims in batches, which is why multiple weeks can suddenly change status at once. For future reference, if you ever get disqualified again, you have the right to appeal within 30 days of the decision. Even if you submit documentation, sometimes you need to formally appeal to get the issue resolved quickly.

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Make sure the termination letter specifically says "staff reduction" and not something vague that could be interpreted differently. My boss tried playing word games on my termination paperwork but thankfully I had email evidence showing the real reason. Also document exactly who told what to ESD - get names and dates if possible. I think there's a way to request a copy of your full claim file to see exactly what was said.

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Good point about requesting my claim file. The termination letter does specifically say "staff reduction due to departmental reorganization" so that's pretty clear. I've also got the names of everyone involved including my direct supervisor who admitted in texts that the policy dispute was the real reason.

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One more important point: During your appeal hearing, focus exclusively on the facts related to your separation. Many claimants make the mistake of going off on tangents about other workplace issues or how unfair the company was in general. The judge only cares about: 1. The actual reason you were separated 2. Whether that reason constitutes misconduct If the employer claimed you abandoned your job, they need to show you were absent without approval and failed to follow call-in procedures. Your evidence showing a "staff reduction" directly contradicts this. Also, if your claim is initially denied due to the employer's statements, you can still receive all back benefits if you win on appeal. Make sure to continue filing your weekly claims while waiting for the appeal decision!

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Thank you for this additional advice. I'll be sure to stick to the specific facts about my separation and not get sidetracked. And I'll definitely keep filing my weekly claims even if I get denied initially. I appreciate everyone's help with this!

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After your ESD appeal is resolved (hopefully in your favor), if you still want to pursue the wrongful termination lawsuit, you should know that Washington is an employment-at-will state, which means employers can fire you for almost any reason EXCEPT for legally protected activities like whistleblowing about safety violations. Your case might fall under the public policy exception to at-will employment. The Department of Labor & Industries also has a whistleblower protection program you might want to check out: https://lni.wa.gov/workers-rights/workplace-complaints/whistleblower-complaints

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This is incredibly helpful information. I'll definitely look into the L&I whistleblower program - I had no idea that existed! I think that might be exactly what I need for the wrongful termination part of this.

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I actually won my ESD appeal without a lawyer. The key was being super organized. I created a timeline of events, had all my documentation ready, and practiced what I was going to say beforehand. The OAH judge was fair and listened to both sides. My employer didn't have documentation to back up their misconduct claim, so I won. Good luck with your case!

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Thanks everyone for the advice! I think I'll continue filing for at least a month after my benefits run out, but it's good to know it's not absolutely required. Just seems like there should be a simpler system for people in my situation. Fingers crossed I find a job before my benefits end anyway!

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That sounds like a good approach. One more tip - if you do find a job, be sure to report your return to full-time work on your final weekly claim. This officially notifies ESD you're employed and prevents potential overpayment issues later. Good luck with your job search!

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My cousin stopped filing claims after his benefits ran out last year and then when he tried to reopen 2 months later when he still hadn't found work, they made him completely restart the application and go through identity verification again. Took almost a month to get approved. Just my 2 cents.

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btw make sure you keep doing your 3 job search activities every week and logging them even while in adjudication. my friend got approved after waiting forever but then got disqualified cuz he didn't do his job searches during the waiting period. don't make that mistake!!

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Oh gosh, thanks for the reminder! I've been doing them but wasn't sure if I needed to since I'm not getting paid yet. I'll definitely keep up with it.

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From my experience working with claimants, these status changes are completely normal and don't indicate problems with your claim. The ESD computer system updates statuses based on which department is currently handling your claim. 'Waiting on information' often means they're gathering employer responses or reviewing documents, while 'adjudication' means they're actively making a determination. For voluntary quit cases like yours, they're looking for documentation that shows you had good cause to leave. The fact that your claim is moving through different statuses actually suggests it's being processed, not stuck.

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That's really reassuring to hear from someone with experience. I was worried the back-and-forth meant something was wrong. It sounds like I just need to be patient for a bit longer.

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One thing that hasn't been mentioned yet: if you do appeal, make sure you keep filing your weekly claims during the entire appeal process. If you win your appeal but haven't been filing weekly claims, you won't receive benefits for those weeks. This is a common mistake people make during appeals.

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Thank you for this tip! I wouldn't have thought to keep filing during the appeal. Does that mean I need to keep doing the job search activities too, even while the claim is being appealed?

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Yes, you must continue all job search activities and documentation during the appeal process. The requirement is still 3 job search activities per week that you must log either in the ESD system or your own records. If you win your appeal but haven't been conducting and documenting job searches, those weeks could still be denied.

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THE SYSTEM IS RIGGED!!! Sorry but I've been through the appeals process twice and it's totally set up to favor employers. They don't care about your family emergency, they only care about technicalities and rules. You probably won't win anyway so why risk making your old company mad if you're trying to get hired back?

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not helpful to just be negative. plenty of people win appeals if they have a good case

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