Social Security sent me a card with my middle name misspelled - how to fix without another 2-week wait?
I just received my replacement Social Security card in the mail yesterday after waiting over 2 weeks, and they completely butchered my middle name! Instead of 'Elizabeth' they spelled it 'Elisebeth' which is SO frustrating. I need this card for a new job starting next Monday and I'm worried about delaying my start date if I have to wait for another replacement. Has anyone dealt with this before? Do I seriously have to go through the whole application process again? The closest SS office is an hour away and their appointment system shows nothing available for 3 weeks. Any advice on the fastest way to get this fixed would be SUPER appreciated!
38 comments


Gemma Andrews
Unfortunately, you will need to apply for another replacement card to correct the misspelling. This is considered a correction to your Social Security record. You have a few options: 1. Visit your local SSA office without an appointment (expect to wait, but they usually take walk-ins) 2. Apply online through your my Social Security account if you're eligible 3. Mail in a new application with proper documentation For your situation with the job starting soon, I'd recommend option #1. Even without an appointment, they can usually process these requests fairly quickly when it's just a correction to an existing record. Bring your current ID, birth certificate if you have it, and the incorrect card.
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Lena Schultz
•Thank you! I was afraid of that answer. Do you know if they'll expedite it since it was their mistake? And can I use the card with the wrong spelling temporarily for my new job's I-9 verification, or will that cause problems down the road?
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Pedro Sawyer
I went through the EXACT same thing last year! They misspelled my first name (changed 'Christine' to 'Kristine'). So frustrating! I went to the SS office without an appointment - got there 30 minutes before they opened and was 5th in line. Explained it was THEIR error and needed urgent correction. The agent was actually super understanding and processed it as a 'critical correction' which got my new card in about 5 days. Bring: - The incorrect card - Your ID - Birth certificate if you have it - Something showing your correct spelling (passport ideally) Also, for your job, I explained to my employer it was the SSA's error and showed them my driver's license with correct spelling. They accepted that for the I-9 temporarily until the corrected card arrived.
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Lena Schultz
•Oh that's really helpful to know! I'll definitely try the 'critical correction' angle since it was their mistake. 5 days sounds way better than 2+ weeks. Thank you so much for sharing your experience!
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Mae Bennett
cant u just use it anyway? i mean as long as the number is right who cares about the spelling on the card? my cousin has used his card with wrong middle name for like 5 years no problem
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Gemma Andrews
•This is not advisable. While the Social Security number itself is what matters for most purposes, having your legal name spelled correctly on official government documents is important. It can cause problems with identity verification later, especially when applying for benefits or when documents are cross-checked against other government records.
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Beatrice Marshall
I had to deal with a similar issue and spent HOURS trying to reach someone at SSA by phone with no luck. After getting disconnected multiple times, I found a service called Claimyr (claimyr.com) that got me connected to a live SSA agent in about 20 minutes instead of waiting on hold for hours. They have a video showing how it works here: https://youtu.be/Z-BRbJw3puU Once I got through to an agent, they explained I needed to submit a corrected application but they noted my account that it was an SSA error which helped speed things up. Worth checking out if you're having trouble reaching someone by phone to get specific guidance for your situation.
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Lena Schultz
•That's really good to know! I might try that service if I can't get through on my own. Being able to talk to an agent before driving an hour to the office would be helpful.
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Melina Haruko
THE SSA IS RIDICULOUS with their errors!!! They messed up my name TWICE and then had the nerve to count it against my yearly card limit! Like it's MY FAULT they can't spell correctly?! The system is designed to frustrate us honest taxpayers. When you go in, DEMAND to speak with a supervisor immediately and make it clear this was THEIR mistake. Don't let them make you wait the standard time for a replacement - they can expedite it when it's their error but they won't offer unless you push for it!!!
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Pedro Sawyer
•Yes, being polite but firm about it being their error is key. But in my experience, you don't need to be combative - the agents generally understand when it's their mistake and will try to help if approached respectfully.
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Dallas Villalobos
this happened to my wife last yr. she just used white-out and wrote the correct spelling lol. never had a problem since.
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Gemma Andrews
•I strongly advise against altering a Social Security card in any way. It's against federal law to alter, buy, or sell Social Security cards. Using a modified card could potentially result in legal issues and problems with identity verification.
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Reina Salazar
Do you actually need your physical SS card for the I-9? Most employers just need the number, not the physical card. I haven't shown my actual card for employment in years - usually just provide the number and show my driver's license instead. Might be worth asking your employer if that's an option while you wait for the corrected card.
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Lena Schultz
•That's a good point - I'll definitely ask them. I assumed I needed the physical card since they specifically listed it as one of the acceptable documents, but maybe they'll be flexible.
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Pedro Sawyer
After reading all the comments, here's what I'd suggest: 1. Call the SSA first thing tomorrow morning (use that Claimyr service someone mentioned if needed) to explain the situation and ask about expediting due to their error 2. If they can't help by phone, go to the SS office in person without an appointment, arriving about 30-45 minutes before they open 3. Bring multiple forms of ID and the incorrect card 4. Ask your employer if they can accept your driver's license + SS number for the I-9 temporarily The SSA can be frustrating to deal with, but when it's clearly their error, they usually have procedures to fix it quickly.
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Lena Schultz
•Thank you for summarizing everything so clearly! This gives me a solid plan of action. I'll start with the phone call tomorrow and then plan for an in-person visit if needed. Really appreciate everyone's help with this!
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Declan Ramirez
I work as an HR coordinator and deal with I-9 verification regularly. For your immediate job situation, you have options! The Social Security card is just ONE acceptable document from List C, but you can also use: - W-2 form (if you have one from previous employment) - Payroll stub with your full name and SSN - Social Security account statement (you can print this from your my Social Security account online) Most employers will accept a driver's license (List B) + one of these alternatives instead of the physical SS card. Just explain the situation to your HR department - we see this more often than you'd think and are usually very accommodating when it's clearly a government error. Also, when you do get the correction processed, make sure to ask the SSA agent to note in your file that this was their processing error so it doesn't count against your annual replacement limit!
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Haley Bennett
This is incredibly helpful information! I had no idea there were alternative documents I could use for the I-9. I actually do have a W-2 from my previous job and can easily print out my Social Security account statement online. This takes so much pressure off having to rush the card replacement process. I'll definitely mention to the SSA agent about noting it was their processing error when I get it corrected - I didn't know that could count against my annual limit. Thank you for the insider HR perspective on this!
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StarSurfer
•This is such a relief to hear! I was completely panicking about starting my new job on Monday with the wrong card. Having alternative options for the I-9 verification makes this so much more manageable. I'll definitely reach out to my new employer's HR department today to explain the situation and see if they'll accept my driver's license plus a W-2 or Social Security statement printout. Thanks for sharing your HR expertise - it's exactly the kind of insider knowledge that makes all the difference in situations like this!
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CosmicCadet
Just wanted to add that when you do visit the SSA office, bring a printed copy of your original SS-5 application if you still have it, or any documentation that shows the correct spelling of your name. This can help demonstrate to the agent that the error was on their end during processing, not from incorrect information you provided. Also, if you're able to get there early as others suggested, bring a book or something to keep you occupied - even being first in line, the wait can still be 1-2 hours depending on staffing that day. But from what I've seen, they do prioritize corrections when it's clearly their mistake, especially when you explain the employment situation. Good luck with your new job start on Monday! The alternative I-9 documents that the HR coordinator mentioned should definitely get you through until you can get the corrected card.
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Noland Curtis
•This is really solid advice! I actually do have a copy of my original SS-5 application saved on my computer - I'm one of those people who scans and saves everything important. That should definitely help prove it was their processing error. And you're absolutely right about bringing something to keep busy during the wait. I'm planning to get there super early tomorrow morning with a good book and my phone fully charged. Thanks for the practical tips - it's the little details like this that make the difference between a smooth experience and a frustrating one!
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McKenzie Shade
I went through something similar about 6 months ago! They misspelled my last name and I was in a panic because I needed it for a mortgage application. Here's what worked for me: First, definitely try calling early in the morning (around 8 AM) - I found I had better luck getting through then. When you do reach someone, immediately explain it was THEIR error and ask about expedited processing. They have a "critical error correction" process that can get you a new card in 3-5 business days instead of weeks. For your immediate job situation, ask your employer about using Form I-9's List A documents instead - if you have a valid passport or driver's license + birth certificate combo, that might work without needing the SS card at all. One tip that really helped me: when I went to the office, I brought a folder with my birth certificate, driver's license, the incorrect card, AND a printout of my online Social Security account showing my name spelled correctly. The agent said having that account printout really helped prove it was their processing mistake. Don't stress too much - this happens more often than you'd think and they do have procedures to fix it quickly when it's clearly their fault!
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Beth Ford
•This is incredibly helpful - thank you for sharing your experience! I love the idea of bringing a printout of my online Social Security account to prove the correct spelling. That's such smart documentation to have. I'm definitely going to try calling first thing in the morning and ask specifically about the "critical error correction" process you mentioned. It's so reassuring to hear from someone who went through the exact same thing and got it resolved quickly. The mortgage situation sounds even more stressful than my job start, so I'm glad it worked out for you! I'm feeling much more confident about getting this sorted out now.
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Rosie Harper
I'm dealing with a very similar situation right now! SSA misspelled my first name on my replacement card (changed "Katherine" to "Katharine") and I need it for benefits verification. What I've learned so far: 1. You can actually check the status of your correction request through your my Social Security account online - they'll show if it's been flagged as an "agency error" which helps with processing priority 2. If you have any old pay stubs or tax documents with your correct name and SSN, bring those as backup proof when you visit the office 3. Call your local office directly (not the main 1-800 number) - I found the local office staff were much more helpful and could actually look up appointment cancellations for same-day visits The good news is that once they acknowledge it was their processing error, they can usually rush the correction. I'm still waiting on mine but the agent assured me it would be much faster than a regular replacement. Fingers crossed for both of us!
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Diego Rojas
•Thank you so much for sharing your experience! I had no idea you could check the status through the online account or that calling the local office directly might be more helpful than the main number. The tip about bringing old pay stubs is really smart too - I definitely have some of those. It's so frustrating that this happens often enough that there are all these workarounds we have to know about! I really hope your correction comes through quickly. The fact that they can acknowledge it as an agency error and rush it gives me hope. I'm going to try calling my local office first thing tomorrow morning. Thanks for the solidarity and practical advice!
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Anastasia Smirnova
I'm a newcomer here but dealing with something very similar right now! My Social Security card arrived last week with my middle name spelled "Micheal" instead of "Michael" and I was so frustrated. Reading through everyone's advice has been incredibly helpful! I wanted to add one thing I discovered - if you have a smartphone, you can actually take a photo of your my Social Security account statement showing the correct spelling and have it ready to show the agent. It's faster than printing and can serve as immediate proof that their records have the right spelling while the physical card is wrong. Also, I called my local SSA office yesterday using the direct number (found it on their website under office locator) and got through in about 15 minutes versus the hours I spent on the main 1-800 line. The local agent was super helpful and even told me which days of the week tend to be less busy for walk-ins. For what it's worth, she confirmed that when it's clearly their processing error, they do prioritize the corrections. She said to bring the incorrect card, my ID, and any other document showing correct spelling, and they can usually process it as a "critical correction" same day. Hope this helps and good luck with your new job start on Monday! The I-9 alternatives others mentioned should definitely get you through.
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Nia Davis
•Welcome to the community and thank you for sharing your experience! The smartphone photo tip is brilliant - much more practical than trying to print everything out, especially when you're rushing to get to the SSA office early. And I never would have thought to look up the direct number for the local office on their website. That's such a time-saver compared to the endless hold times on the main number. It's really encouraging to hear that your local agent confirmed they prioritize corrections when it's their error. Having "Micheal" vs "Michael" is exactly the same type of frustrating spelling mistake I'm dealing with - it's such an obvious processing error on their part. I'm definitely going to try calling my local office tomorrow morning and ask about which days are less busy for walk-ins. Thanks for the solidarity and practical advice! It's so helpful to connect with others going through the exact same frustrating situation right now.
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Mateo Rodriguez
I'm new to this community but unfortunately very familiar with SSA spelling errors! Just wanted to chime in with one additional tip that saved me a lot of time when I dealt with this exact issue last year. If you decide to go the in-person route, call your local SSA office the night before around closing time (4-5 PM) and ask if they have any cancellations for the next day. Sometimes they'll put you on a "standby" list for cancelled appointments, which can get you seen much faster than waiting in the walk-in line. Also, I've found that Tuesday-Thursday mornings tend to be less crowded than Mondays and Fridays at most offices. If you can manage to get there on a Tuesday or Wednesday around 8:30 AM, you might have better luck getting processed quickly. The critical correction process everyone mentioned is definitely real - they processed mine in 4 days once they confirmed it was their error. Just stay calm, be polite but firm that it was their mistake, and bring as much documentation as possible showing the correct spelling. Good luck with your new job! The alternative I-9 documents should definitely cover you in the meantime.
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QuantumQuester
•Welcome to the community! That's a fantastic tip about calling for cancellations - I never would have thought to try that. The timing advice for Tuesday-Thursday mornings is really helpful too. It makes sense that Mondays and Fridays would be busier. I'm definitely going to try the standby list approach since my local office is an hour away and I'd hate to make the drive just to wait all day. Four days for the critical correction process sounds so much better than the 2+ weeks I waited for the incorrect card! Thanks for sharing your experience and the practical scheduling tips.
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Javier Hernandez
As a newcomer to this community, I'm really grateful to find this thread because I'm facing the exact same frustrating situation! SSA just sent me a replacement card with my last name misspelled ("Johnson" became "Johnsn") and I have a background check appointment next week that requires the physical card. Reading through everyone's experiences has been incredibly reassuring - it sounds like this happens way more often than it should! I'm definitely going to try the approach of calling my local office directly tomorrow morning and asking about the "critical correction" process that several people mentioned. One question for those who have been through this - when you brought documentation showing the correct spelling, did you need original documents or were photocopies acceptable? I have my birth certificate and passport, but I'm nervous about bringing originals in case something happens to them at the busy SSA office. Also, has anyone tried the online my Social Security account route for corrections, or does this type of spelling error correction always require an in-person visit? Thanks to everyone who shared their experiences and tips - this community is amazingly helpful for navigating these government bureaucracy nightmares!
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Jayden Reed
•Welcome to the community! I'm so sorry you're dealing with this too - "Johnsn" is such an obvious processing error on their part! Regarding your documentation questions: From my experience dealing with SSA, they typically want to see original documents, but they just verify them and hand them back to you immediately. I was nervous about bringing my birth certificate too, but they literally just glanced at it to confirm the spelling and gave it right back. If you're really concerned, you could call your local office and ask their preference, but I think you'll need the originals. As for the online route - unfortunately, spelling corrections like this almost always require in-person visits or mailed applications. The online system is pretty limited and doesn't handle error corrections well. The in-person route is definitely your best bet for getting it flagged as their processing mistake and expedited. Your background check timeline adds extra pressure, but the "critical correction" process that others mentioned should work in your favor. Definitely emphasize that it was their error when you speak with the agent. Good luck with everything!
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Carmen Ruiz
As a newcomer here, I'm really sorry to hear you're dealing with this frustrating situation! I actually work for a local government agency and while I don't work directly with SSA, I interface with them regularly for various citizen services. A few additional tips from what I've observed: 1. When you call or visit, ask specifically for a "SS-5 correction due to agency processing error" - using their exact terminology can help get you routed to the right person faster 2. If possible, bring a witness who can verify your correct name spelling (like a family member) - sometimes this helps establish credibility that it was their mistake 3. Document everything - get the agent's name, case number, and ask for a receipt showing you submitted a correction request. This creates a paper trail if you need to escalate 4. Consider filing a complaint through their online feedback system after you get it resolved - it helps them track these processing errors and potentially improve their quality control The fact that so many people in this thread have experienced similar spelling errors suggests there might be a systemic issue with their card production process. Your situation with the tight job timeline is exactly why these errors are so problematic for citizens. Hang in there - it sounds like you have a solid plan with the alternative I-9 documents and the critical correction process!
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Marilyn Dixon
•Welcome to the community and thank you so much for the insider perspective! The specific terminology tip about asking for a "SS-5 correction due to agency processing error" is incredibly valuable - I never would have known to use their exact language. Having the right keywords can make such a difference when dealing with government agencies. The witness idea is really smart too, and I love that you mentioned documenting everything with names and case numbers. It's frustrating that we have to be so thorough to protect ourselves when it's clearly their mistake, but that's the reality of dealing with bureaucracy. Your point about this being a systemic issue really resonates - seeing how many people in this thread have experienced similar spelling errors is pretty concerning. It definitely seems like there's a quality control problem in their card production process that needs addressing. Thanks for taking the time to share your professional insights! It's really helpful to get advice from someone who understands how government agencies operate from the inside.
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Dylan Cooper
I'm new to this community but unfortunately not new to SSA errors! I just went through this exact situation three months ago when they misspelled my first name on a replacement card (changed "Sarah" to "Sarha"). Based on my experience, here's what I'd recommend for your tight timeline: 1. Call your local SSA office first thing Tuesday morning (avoid Mondays - they're swamped) and explain it's an "agency processing error requiring critical correction" for employment purposes 2. If you can't get through by phone, arrive at the office 45 minutes before opening on Wednesday with all your documents 3. For immediate job needs, print your Social Security Statement from your online account - it shows the correct spelling and many HR departments accept this along with your driver's license for I-9 verification 4. When you do visit SSA, bring: the incorrect card, driver's license, birth certificate, AND a screenshot of your online SS account showing correct spelling. This combo really helps prove it was their processing mistake The "critical correction" designation is key - it bumped my timeline from 3 weeks down to 6 days. Stay polite but persistent about it being their error, not yours. Also, ask them to note in your file that this was an agency processing error so it doesn't count against your annual replacement limit. I wish someone had told me that! You've got this - the alternative I-9 options should definitely get you through your Monday start date. Good luck!
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Hugo Kass
•Welcome to the community and thank you so much for sharing your detailed experience! The "Sarah" to "Sarha" mix-up sounds incredibly frustrating - it's amazing how these seemingly simple spelling errors can cause such major headaches. Your timeline breakdown is super helpful, especially the tip about avoiding Mondays when calling. I never would have thought about that but it makes perfect sense that they'd be swamped after the weekend. I love the idea of bringing a screenshot of my online SS account as additional proof - that's such smart documentation to have ready. And the reminder about asking them to note it as an agency processing error so it doesn't count against the annual limit is crucial. It's frustrating that we have to know all these insider tips to protect ourselves when it's clearly their mistake! Six days for the critical correction sounds so much more manageable than weeks of waiting. I'm definitely going to use that exact terminology "agency processing error requiring critical correction" when I call. Thanks for taking the time to share such specific, actionable advice - this gives me a lot more confidence about getting this resolved quickly!
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Malik Jackson
As a newcomer to this community, I'm really impressed by how helpful everyone has been with sharing their experiences and practical advice! I'm actually dealing with a very similar situation right now - SSA misspelled my middle name on my replacement card (changed "Catherine" to "Cathrine") and I need it for a security clearance renewal next month. Reading through all these responses has been incredibly valuable. The consensus seems to be: 1. Call the local SSA office directly (not the 1-800 number) early in the morning 2. Use specific terminology like "SS-5 correction due to agency processing error" 3. Ask for "critical correction" processing since it was their mistake 4. Bring multiple forms of documentation showing correct spelling 5. Document everything with agent names and case numbers For those dealing with immediate employment needs, the alternative I-9 documents mentioned by the HR coordinator seem like a great temporary solution. I had no idea there were so many acceptable alternatives to the physical SS card! One thing I'm curious about - has anyone had success getting SSA to expedite shipping once the corrected card is processed? Or is the 3-5 day timeline just for processing, with regular mail delivery adding more time? Thanks to everyone who shared their experiences. It's reassuring to know this is a common issue with established solutions, even though it's frustrating that we have to deal with it at all!
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AstroAlpha
•Welcome to the community! I'm also new here but unfortunately experienced with SSA spelling errors. Regarding your question about expedited shipping - from what I learned when I dealt with this last month, the 3-5 day timeline is just for processing the correction. After that, it still goes through regular mail which can add another 3-7 days depending on your location. However, I did ask about expedited shipping when I was at the SSA office, and the agent told me that for "critical corrections" due to agency error, they can sometimes arrange priority mail delivery if you have an urgent deadline like your security clearance renewal. It's not guaranteed, but it's worth asking about when you visit or call. Your summary of the key steps is spot-on based on everything I've read here too. The "Catherine" to "Cathrine" error is so similar to the original poster's "Elizabeth" to "Elisebeth" - it really does seem like there's a pattern to these processing mistakes. Good luck with your security clearance renewal! That's definitely time-sensitive, so I'd emphasize that urgency when you speak with SSA. The fact that you have a month should give you enough buffer time even with regular processing and shipping.
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Oliver Schulz
I'm new to this community but unfortunately not new to SSA spelling errors! I just dealt with this exact issue two months ago when they misspelled my last name on a replacement card (changed "Martinez" to "Martines"). Here's what worked for me for the urgent timeline: 1. I called my local SSA office at exactly 8:00 AM on a Tuesday and got through in about 10 minutes (much better than the main 1-800 number) 2. I explained it was an "agency processing error requiring critical correction" for employment verification - using that exact terminology seemed to help 3. The agent scheduled me for a same-day appointment (apparently they hold some slots for urgent corrections) When I went in, I brought: - The incorrect card - Driver's license - Birth certificate - Screenshot from my online Social Security account showing correct spelling - My job offer letter explaining the Monday start date The agent immediately recognized it was their processing error and flagged it as a "critical correction." I got my new card in 5 business days. For your Monday job start, definitely ask your employer about using your driver's license + a Social Security account statement printout for the I-9. Most HR departments are familiar with this workaround when there are SSA processing errors. The key is being polite but firm that this was THEIR mistake, not yours. Don't let them treat it like a regular replacement request. Good luck!
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