How to correct misspelled name on child's Social Security card when original card is lost?
I'm in a messy situation with my daughter's Social Security card and could use some guidance. During the pandemic (2020), she was born and the hospital staff made two errors on her last name - added an extra letter and left out another one completely. I've since managed to get her birth certificate fixed (finally got that done last month), but her SS card still has the wrong spelling. The problem is, I can't find the incorrect SS card anywhere! We moved twice since she was born and it's just...gone. The Social Security offices in my area have reopened, but I'm not sure what documentation I'll need when I go in. Will the corrected birth certificate be enough? Do I need to report the card as lost AND request a name correction? Will they give me trouble since the card isn't recent? This has been hanging over me for way too long and I need to get it fixed before she starts preschool next year. Any advice from someone who's dealt with SSA name corrections would be super helpful!
40 comments


Malik Thomas
You'll need to handle both issues - the name correction and the lost card. Here's what to bring to the SSA office: - The corrected birth certificate (original, not a copy) - Your ID as the parent - Proof of your relationship as parent (the birth certificate serves this purpose too) - Completed SS-5 form (Application for SS Card) On the SS-5, check the box for "Correcting information on your record" since this is both a name correction and replacement card. Make sure to specify what the correct spelling should be. There's no fee for this service. I recommend making an appointment rather than walking in - the wait times can be brutal.
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Emma Wilson
•Thank you so much! I didn't know about the SS-5 form. Can I download and fill it out beforehand? And do you happen to know if I need the physical corrected birth certificate or will they accept a digital copy? I only have one official copy and I'm terrified of something happening to it.
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NeonNebula
happened to me when my son was born in 2019!! his middle name was mispelled. honestly the worst part is just GETTING to talk to someone at social security. i waited 3 hours when i went to fix it. bring a snack lol
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Isabella Costa
•Omg 3 hours? I have a toddler and a 6-month-old...there's no way I can wait that long with them. Did you have to make an appointment or did you just show up?
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Ravi Malhotra
You DEFINITELY need to bring the original birth certificate, not a copy. They're extremely strict about that. Also bring your own ID (driver's license or passport) and proof of address. Fill out the SS-5 form before you go - you can download it from ssa.gov. I went through this with my twins when the hospital staff wrote their last name as "Mitchel" instead of "Mitchell" - took almost 6 months to get everything straightened out because of COVID closures. The good news is that once you have the appointment, the actual correction process is pretty quick. Just make sure you specify on the form that this is both a NAME CORRECTION and a REPLACEMENT CARD since you can't find the original.
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Emma Wilson
•Thanks for this! I'm relieved to hear the actual correction isn't too complicated once you get in. Do you remember if they kept your original birth certificate during the process or just looked at it and gave it back to you?
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Freya Christensen
I had to fix my daughter's SS card last year but for a different reason - they put the wrong birth date on it somehow. It's not as complicated as you might think, but MAKE AN APPOINTMENT! That's the most important thing. You need: - The SS-5 form - Your ID - Child's ORIGINAL birth certificate with correct spelling - Proof of your child's identity (medical records, immunization records, or insurance card can work) They'll process everything while you're there and mail the new card. It took about 2 weeks to arrive. And don't worry about the lost card - they understand that happens and will just issue a new one with the correct spelling.
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Omar Farouk
•The SSA website says you can only get 3 replacement cards in a year and 10 in a lifetime. Would this count against that limit since it's a correction? My kid already had one replacement when we moved states.
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Malik Thomas
To answer your questions: 1. Yes, download the SS-5 form from ssa.gov and complete it before your appointment. 2. You MUST bring the physical original birth certificate. They will not accept digital copies or even certified copies in some cases. But don't worry - they'll examine it and return it to you during the same appointment. 3. Name corrections don't count toward the replacement card limit since it's correcting an error, not just replacing a card. So this won't affect your remaining replacements. One more tip: bring any other documents showing your child's correct name (medical records, insurance card, etc.) as supporting evidence.
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Emma Wilson
•That's really helpful, thank you. I'll gather her medical records too just in case. Do I need to bring her with me to the appointment or can I handle this myself?
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Chloe Davis
my sister had similar issue but even WORSE - they mispelled BOTH first and last name of my niece!!!!! the social security people were soooooo unhelpful and she had to go back THREE TIMES before she finally got someone who fixed it right. bring EVERY document you can think of just in case. and expect to wait foreverrrrr
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Isabella Costa
•Three times?! That's insane. Did she have appointments for all those visits or was she walking in? I'm wondering if having an appointment makes a difference in how they handle things.
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Freya Christensen
To answer about bringing your child - for a minor under 12, you typically don't need to bring them as long as you have all the required documentation proving your relationship and their identity. Just make sure you have that original birth certificate with both your name as parent and their corrected name. For those asking about appointments - YES, they make a huge difference. When I went without an appointment, I waited over 4 hours and was told I needed additional documents. When I went back with an appointment, I was seen within 15 minutes of my scheduled time and everything was processed much more efficiently.
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Emma Wilson
•Oh thank goodness, that makes things so much easier! I'll definitely make an appointment then. Is there a specific way to request one that works better? Online, phone, etc?
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Omar Farouk
Getting an appointment with SSA is LITERALLY IMPOSSIBLE sometimes!! I tried for WEEKS to get through on their phone line for my son's name issue. Always busy or disconnected me after 30+ minutes on hold. The online system kept saying no appointments available. Going in person just to MAKE an appointment meant standing in line for hours! The system is completely broken and they don't care!!!
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NeonNebula
•same!!! its so frustrating! i had to take a day off work and just camp out there with my laptop to get anything done
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Isabella Costa
I had to deal with this exact situation with my twins last year (hospital messed up their middle names). I tried calling SSA for weeks and could never get through to make an appointment. Then I found this service called Claimyr (claimyr.com) that helped me actually get connected to a real person at SSA without the endless hold times. They got me through to make an appointment within like 15 minutes when I'd been trying for weeks on my own. You can see how it works in their video demo: https://youtu.be/Z-BRbJw3puU Once I had the appointment, it was pretty straightforward - brought birth certificates, my ID, and the SS-5 forms. New cards came about 2 weeks later with the correct names. Good luck!
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Emma Wilson
•Thank you for this tip! I've been dreading the phone nightmare. I'll check out that service because I really need to get this resolved before preschool registration in February.
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Ravi Malhotra
One more important thing - when you fill out the SS-5 form, in Section 10 where it asks for the "FIRST NAME TO BE SHOWN ON CARD" and "LAST NAME TO BE SHOWN ON CARD" make absolutely sure you write the CORRECT spelling that you want on the new card. Some people make the mistake of putting the current (incorrect) name in those fields thinking they're identifying the existing card. Also, in the "OTHER" box at the bottom of the form, write "Correcting spelling of last name" so it's crystal clear what you're doing. And check box #2 for "Correcting information shown on your card" rather than box #1 for replacement. These little details can save you from having to go through the whole process again!
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Emma Wilson
•Thank you for these specific details! I would have definitely been confused about what to put in those fields. You've all been so helpful - I feel much more prepared now to tackle this.
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Chloe Davis
i just remembered something else!!!! if ur kid has any other IDs or documents (like maybe passport?) with the WRONG spelling, you have to fix those separately!!!!! social security doesnt notify other agencies about name changes or corrections. my sister had to deal with this nightmare with my nieces passport too
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Emma Wilson
•Oh that's a good point! She doesn't have a passport yet but I did add her to my health insurance with the incorrect spelling. I'll have to contact them too once I get this fixed. What a mess!
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Omar Zaki
I went through this exact same situation with my son in 2022! The hospital misspelled his first name on his Social Security card (wrote "Johnathan" instead of "Jonathan"). Here's what worked for me: 1. Make an appointment online at ssa.gov/locator - try early morning or late evening when the system is less busy 2. Bring the corrected birth certificate (original), your ID, and the completed SS-5 form 3. In the "remarks" section of the SS-5, write "Correcting hospital error on original application" 4. Don't stress about the lost card - they deal with this all the time The whole appointment took maybe 20 minutes once I got in, and the new card arrived in about 10 days. The clerk was actually really understanding about the hospital error situation. You've got this! Getting the birth certificate corrected was probably the hardest part, and you've already done that. Pro tip: Bring a folder with copies of everything for your own records, even though they only need the originals.
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Chloe Robinson
•This is so reassuring to hear from someone who went through the exact same thing! I'm definitely going to try the online appointment system during off-peak hours like you suggested. The "hospital error" note in the remarks section is a great tip too - I hadn't thought about specifically mentioning that. Thank you for sharing your experience and the timeline - knowing it only took 10 days for the new card to arrive makes me feel so much better about getting this resolved before preschool starts!
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Max Knight
I'm dealing with a similar situation right now with my 3-year-old's SS card! The hospital misspelled her middle name and we just got her birth certificate corrected last week. Reading through all these responses has been incredibly helpful - I had no idea about the SS-5 form or that I needed to bring the original birth certificate. One question for those who've been through this - did anyone have issues because there was a long gap between when the card was originally issued and when you went to correct it? My daughter's card was issued in 2021 and I'm worried they might question why I'm just fixing it now. I kept putting it off thinking it would be complicated, but clearly I should have dealt with it sooner! Also, has anyone had success with the online appointment system recently? I'm seeing mixed reviews about whether it actually works or if calling is better.
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QuantumLeap
•Don't worry about the time gap! I had a similar delay with my daughter's card - there was almost 2 years between when it was issued and when I finally got around to fixing the spelling error. The SSA clerk didn't even ask about the timing, they just focused on processing the correction. Life gets busy, especially with little ones, and they understand that. As for appointments, I had better luck with the online system than calling. Like others mentioned, try during off-peak hours - I found early morning (around 6-7 AM) worked best. The phone system was a nightmare for me too. If the online system shows no appointments available, keep checking back every few days as they seem to release new slots periodically. You're doing the right thing by taking care of this now! Better late than never, and it sounds like you have all the pieces in place with the corrected birth certificate.
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Jessica Nguyen
I work at a Social Security field office and can confirm most of the advice here is spot-on! Just wanted to add a few insider tips: 1. When you make your appointment, specifically mention it's for a "name correction due to hospital error" - this helps the scheduler allocate the right amount of time and ensures you see someone familiar with these cases. 2. The corrected birth certificate is your golden ticket - once we see that official document with the right spelling, the correction is usually straightforward. We process dozens of these hospital error cases every month. 3. For appointment scheduling, Monday mornings and Friday afternoons tend to have more availability. The system refreshes with new appointments around midnight EST. 4. You don't need to bring your child for this type of correction - your parental relationship is established by the birth certificate. 5. Processing time is typically 7-10 business days, but during busy periods (like back-to-school season) it can take up to 2 weeks. The fact that you got the birth certificate corrected first shows you're on the right track. That was honestly the hardest part! The SS card correction will be much easier in comparison.
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Ella Harper
•This is incredibly helpful to hear from someone who actually works at SSA! I'm so relieved to know that hospital error cases are common and that having the corrected birth certificate makes the process straightforward. The tip about mentioning "name correction due to hospital error" when making the appointment is gold - I wouldn't have thought to be that specific. I'll definitely try scheduling on Monday morning since that seems to be when more slots are available. Thank you for taking the time to share these insider tips - it's making me feel so much more confident about handling this!
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Isabella Martin
As someone who went through this exact situation with my son last year, I can definitely relate to your stress! The hospital misspelled his last name (added an extra "s") and I also lost the original card during a move. Here's what I learned from my experience: - The corrected birth certificate is absolutely crucial - you're already ahead of the game having that done - You'll fill out form SS-5 and check the box for "correcting information" - The SSA agents were actually really understanding about hospital errors - apparently it's more common than you'd think - Don't worry about not having the old card; they deal with lost cards all the time One thing I wish I'd known: bring a small folder with photocopies of everything for your own records. They'll keep the originals temporarily to process but having copies helped me feel more organized. The whole appointment took about 25 minutes and the new card arrived in under two weeks. You've already tackled the hardest part getting that birth certificate corrected - the SS office visit will be much smoother! Good luck with getting everything sorted before preschool starts.
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Fiona Gallagher
•Thank you for sharing your experience! It's so reassuring to hear from someone who went through this exact same situation - hospital error, lost card, and all. I'm definitely feeling less anxious knowing that the SSA agents are understanding about hospital mistakes. The tip about bringing photocopies for my own records is really smart too - I tend to get flustered in these situations and having organized copies will help me feel more in control. It sounds like once you have that corrected birth certificate (which was such a pain to get!), the rest of the process is actually pretty manageable. I'm going to follow all the advice from this thread and hopefully get this resolved soon. Thanks again for the encouragement!
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Sean Murphy
I went through this EXACT situation with my daughter in 2021! Hospital misspelled her middle name and I also couldn't find the original card after moving. Here's what saved me a lot of hassle: Call ahead to your local SSA office and ask what their current wait times look like - some offices are still really backed up while others have gotten better. When I called, they told me Tuesdays and Wednesdays were their lightest days. Also, make sure you have a backup form of ID for your daughter just in case - I brought her immunization record and her pediatrician visit summary that showed her correct name. The agent said it wasn't necessary since the birth certificate was sufficient, but it gave me peace of mind. One thing that really helped: I wrote a brief cover letter explaining the situation (hospital error, lost card, already corrected birth certificate) and attached it to my SS-5 form. The agent appreciated having the context upfront rather than having to piece together what happened. The whole process took about 3 weeks from appointment to receiving the new card, but that was during a busy period. You're smart to get this done before preschool - having all her documents match will save you headaches later!
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Omar Fawaz
•This is such a thoughtful approach! I love the idea of writing a cover letter to explain the situation upfront - that would definitely help the agent understand the context without having to ask a bunch of questions. And calling ahead to check wait times is brilliant too. I hadn't thought about bringing backup ID documents like immunization records, but you're right that it would give peace of mind even if not required. The 3-week timeline is really helpful to know for planning purposes. I'm definitely motivated to get this sorted out now after reading everyone's experiences - it seems like the anticipation and worry is worse than the actual process! Thank you for sharing all these practical tips.
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Alexis Renard
I went through almost the identical situation with my son two years ago! Hospital misspelled his first name (wrote "Micheal" instead of "Michael") and we also lost the card during a cross-country move. Here's my step-by-step experience: 1. Made appointment online at ssa.gov - had to check daily for about a week before a slot opened up 2. Brought: corrected birth certificate (original), my driver's license, completed SS-5 form, and his pediatric records as backup 3. The agent was super helpful and said hospital spelling errors happen ALL the time 4. Checked "correcting information" on the SS-5 and wrote "hospital misspelling correction" in the remarks 5. Whole appointment was maybe 15 minutes - they photocopied my documents and returned originals immediately New card arrived in exactly 10 business days. The relief I felt when it came with the correct spelling was huge! Don't stress about the timing gap or the lost card - they really do see this constantly. Getting that birth certificate corrected was definitely the hardest part. You're so close to having this resolved! The preschool deadline will give you that extra motivation to finally get it done.
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Jacinda Yu
•This is exactly the reassurance I needed to hear! The "Micheal" vs "Michael" situation sounds so similar to what we're dealing with. I'm really encouraged that your appointment was only 15 minutes and that they returned your originals immediately - I was worried they might keep the birth certificate for processing. The 10 business day timeline is perfect too since I want to get this wrapped up well before preschool registration opens. I'm going to start checking the online appointment system daily like you did. Thank you for sharing such a detailed step-by-step breakdown - it really helps to know exactly what to expect going into this!
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William Schwarz
I'm a newcomer here but have been dealing with SSA issues for my family, so I wanted to share what I've learned from this thread and my own research. The advice here is incredibly thorough! Just to add one more tip that might help - if you're having trouble getting through on the phone or online appointment system, some SSA offices allow you to schedule appointments through their local office phone numbers rather than the main 1-800 line. You can find your local office number on the SSA website locator. Sometimes the local lines are less busy than the national system. Also, I noticed someone mentioned Claimyr as a service to help get through to SSA - while I haven't used them personally, I've heard good things from other parents in similar situations. Might be worth considering if you're really struggling with the phone system. Emma, it sounds like you're well-prepared with all the great advice from this community! The corrected birth certificate is really the key document, and the fact that you already have that sorted puts you in a strong position. Hospital errors on SS cards are unfortunately super common, so don't feel bad about the delay in fixing it. Good luck with your appointment!
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Laila Fury
•Thank you for mentioning the local office phone numbers - that's such a helpful tip that I hadn't thought of! I've been dreading dealing with the main SSA phone system after hearing everyone's horror stories about wait times. I'll definitely look up my local office number and try that route first. It's also reassuring to hear that you've confirmed what others have said about hospital errors being common - I've been feeling like such a bad parent for letting this drag on for so long. This whole thread has been incredibly helpful and has given me the confidence to finally tackle this issue. I really appreciate everyone taking the time to share their experiences!
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Luca Greco
Welcome to the community! I just went through this exact situation with my twin boys last summer - hospital misspelled both their last names and I couldn't locate the original cards after we moved. Reading through all these responses, the advice is spot-on. I want to emphasize a couple things that really helped me: 1. Don't beat yourself up about the timing - I waited almost 3 years to fix this and the SSA agent didn't even blink. They see delayed corrections all the time, especially post-COVID when everything was harder to access. 2. The online appointment system works better than calling, but you need to be persistent. I checked every morning around 6 AM for about 10 days before slots opened up at my local office. 3. Bring a printed copy of this thread or write down the key points - I got flustered during my appointment and forgot some details about what box to check on the SS-5 form. The whole process was way less stressful than I anticipated. Having that corrected birth certificate makes you golden. My boys' new cards arrived in 8 business days and now all their documents match perfectly for school enrollment. You've got this! The hardest part (getting the birth certificate fixed) is already behind you.
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Carmen Sanchez
•Thank you so much for this encouragement! It's really helpful to hear from someone who dealt with twins in the same situation - that must have been even more complicated with two sets of documents to fix. I love the tip about printing out key points from this thread or writing them down beforehand. I definitely tend to get nervous in these situations and forget important details, so having a cheat sheet will be really helpful. The 8 business day turnaround gives me hope that I can get this resolved quickly once I finally make it to the appointment. Your point about not beating myself up over the timing really resonates too - between COVID and moving and just general life chaos with a toddler, some things just get pushed to the back burner. I'm feeling so much more confident about tackling this now thanks to everyone's advice and shared experiences!
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Ava Johnson
I'm new to this community but dealing with a similar situation! My 2-year-old son's Social Security card has his middle name spelled as "Mathew" instead of "Matthew" (hospital error from 2022), and I've been putting off fixing it because the whole process seemed so overwhelming. Reading through all these responses has been incredibly reassuring - it sounds like once you have the corrected birth certificate (which I'm still working on getting), the SS card correction is actually pretty straightforward. I had no idea about the SS-5 form or that name corrections don't count toward replacement limits. The tip about calling local SSA offices instead of the main number is gold - I'm definitely going to try that. And I love the idea of writing a brief cover letter explaining the hospital error situation to attach to the SS-5 form. Emma, it sounds like you're in great shape with the corrected birth certificate already in hand! This thread has motivated me to finally get moving on our situation too. Thank you everyone for sharing such detailed experiences - it's made this whole process feel much less daunting.
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Freya Pedersen
•Welcome to the community, Ava! It's great to see more parents tackling these hospital error situations - you're definitely not alone in dealing with this. The "Mathew" vs "Matthew" spelling issue is so frustrating, especially when it's something that should have been caught originally. You're smart to focus on getting the birth certificate corrected first - that really is the foundation for everything else. Once you have that official document with the right spelling, the Social Security part becomes much more manageable. I'd definitely recommend following the advice from this thread about checking the online appointment system early in the morning (around 6-7 AM seems to work best for most people) and trying the local office phone numbers if the main system gives you trouble. The cover letter idea is brilliant too - it really helps the agent understand the context upfront. And don't worry about the timing gap since your son's card was issued in 2022. From what everyone here has shared, the SSA agents are very understanding about delays, especially with everything that's happened over the past few years. Good luck getting that birth certificate sorted! Once you have that piece in place, the rest should fall into line pretty quickly.
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