Social Security called about my upcoming appointment - do they call to remind or cancel?

They're just calling to remind you! I got the same call last week before my disability review appointment. It's an automated system and sometimes it does cut off. As long as you haven't received an actual cancellation notice, your appointment is still on. They're really good about sending letters if anything changes with your appointment.

The 410 area code is Baltimore where a lot of SS offices are. They DO call to remind people of appointments but they ALSO call to cancel. I'd call them back to make sure.

That number (410-965-1234) is indeed a legitimate Social Security Administration number from their headquarters. They've implemented an automated appointment reminder system in the last year. The system calls beneficiaries a few days before scheduled appointments as a courtesy reminder. If they needed to cancel, they would typically: 1. Clearly state the cancellation in the message 2. Follow up with a letter 3. Try to reach you again by phone The message cutting off is just a technical glitch in their system. Your appointment on 1/30 is still valid unless you receive specific cancellation notification.

I had this EXACT thing happen two months ago!!!! The call cut off and I paniced and spent 3 HOURS trying to get thru to someone at SS!!! Total waste of time cuz when I finally got someone they said it was just a reminder and my apointment was still good. Their phone system is THE WORST!

This is standard procedure for SSA appointments. I work with Social Security cases regularly, and they implemented the automated reminder system to reduce no-shows. The 410-965-1234 number is legitimate (from their Baltimore headquarters). However, I always recommend calling your local office directly to confirm if you have any doubts. Use the office locator on ssa.gov to find your local office's direct number rather than calling the main line, which often has extremely long wait times. The message cutting off is a common technical issue with their system and doesn't indicate a cancellation. Unless you receive explicit notification of cancellation (typically by mail), your appointment remains scheduled.

just dont miss the appointment whatever u do!! i missed mine back in october and had to wait 3 more months to get rescheduled!!