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Chloe Martin

Social Security identity theft alert - someone filed disability claim using my account!

Just had the scariest experience with Social Security! On Tuesday I got an email confirmation for an appointment I supposedly "requested" to file for disability benefits. The thing is - I NEVER made any appointment and I'm nowhere near retirement age or disabled! I panicked and called SSA immediately (took forever to get through). Turns out someone was trying to file for SSDI using MY information! The rep couldn't tell me if it was deliberate fraud or just a mistake with similar SSNs, but either way it's terrifying. They canceled the bogus appointment and flagged my account, but I'm still worried about potential identity theft. Has anyone else experienced something like this? What other steps should I take to protect my Social Security account and benefits?

This is unfortunately becoming more common. You did exactly the right thing by calling right away. I would recommend taking these additional steps: 1. Set up your own my Social Security account if you haven't already 2. Add extra security like multi-factor authentication 3. Check your credit reports for any other suspicious activity 4. File a report with the FTC at IdentityTheft.gov 5. Consider placing a fraud alert on your credit files SSA has an entire fraud department that handles these cases. You might want to specifically ask them to note in your file that any future applications should trigger additional verification.

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Thank you so much for this detailed response! I do have a mySocialSecurity account (that's how I got the email), but I definitely need to check on that multi-factor authentication. I didn't know about the FTC reporting option - will do that immediately. Do you know if I should also file a police report? The SSA rep didn't mention that.

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omg that happened to my cousin last year!!!! someone tried to get survivors benefits when her husband wasnt even dead!!! its crazy how much of this is going on now. do they even check anything????

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That's even more disturbing! Did they catch the person who did it? I'm really worried about what other information they might have about me.

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I work with Social Security cases professionally, and I'm seeing this type of fraud attempt increasing dramatically in 2025. What likely happened is someone obtained your SSN and basic information, then tried to file for disability benefits hoping to receive payments before you noticed. Besides the excellent advice already given, I would recommend requesting an earnings statement from SSA to verify no one has been reporting wages under your number. Also consider freezing your credit at all three bureaus, not just placing a fraud alert. The good news is that actually receiving benefits requires significant documentation, medical evidence, and often interviews - so the chances of a fraudster successfully collecting disability payments in your name is quite low. Still, the attempt itself indicates your personal information has been compromised somewhere.

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Thank you for this information! I hadn't thought about checking my earnings record, that's a great point. It's at least somewhat reassuring that they probably couldn't have gotten very far with the disability claim, but I'm still going to follow through with all these security measures.

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I had a similar situation happen about 3 months ago but with retirement benefits. Spent DAYS trying to reach someone at Social Security. Kept calling that 800 number and either got disconnected or was on hold for hours. So frustrating!!! When I finally got through, they were helpful but the whole experience was awful. If anyone else is dealing with this and struggling to reach SSA, I discovered a service called Claimyr (claimyr.com) that actually got me through to a representative in under 20 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU - totally worth it when you're dealing with something as serious as identity theft. Good luck!

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Thank you for sharing this! I was incredibly lucky to get through after "only" 45 minutes on hold, but if I need to call them again (which I probably will for follow-up), I'll definitely check out that service. The wait times are ridiculous when you're dealing with something this urgent.

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YOU BETTER GET A POLICE REPORT NOW!!! This happened to my neighbor and they stole her whole tax refund the next year because they had her ssn. The social security people wont do ANYTHING to help you after the fact, trust me!!!

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While filing a police report is good advice, please don't panic the OP unnecessarily. The Social Security Administration does have protective measures and a dedicated fraud department. I've worked with several clients who resolved identity theft issues successfully by following proper protocols.

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make sure they noteed your file properly. i called about something similar last year and they said they took care of it but then i got another letter 2 months later about a claim i never filed. had to go through the whole thing again. ask for a confirmation number or someting in writing that shows they flagged your account

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That's a really good point! I didn't get anything in writing, just the rep's assurance that she'd take care of it. I'll call back tomorrow and request written confirmation that my account has been flagged for protection.

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I want to emphasize that you should call the Social Security Fraud Hotline directly at 1-800-269-0271. The regular SSA representatives might not fully document your case for the fraud department. When you call the fraud line, they'll create a formal report and provide you with a case number. Also, be sure to notify the credit bureaus separately - Experian, Equifax, and TransUnion all need to have individual fraud alerts placed. A freeze is even better as the previous commenter suggested. Identity theft related to government benefits has become one of the fastest-growing types of fraud since the pandemic. The SSA is working to strengthen their verification processes, but it's still essential to remain vigilant about protecting your information.

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Thank you for the specific fraud hotline number! I'll call them first thing tomorrow. I've already started the process with Experian but need to contact the other bureaus too. This is all so overwhelming but I appreciate everyone's advice.

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does anyone know if this happens if u dont have a my social security account? my mom doesnt do computers but im worried someone could do this to her too

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This can absolutely happen to people without online accounts. In fact, creating a my Social Security account is one protection against this type of fraud, as it prevents someone else from creating an account in your mother's name. I'd recommend helping her set one up, even if she doesn't plan to use it. You can assist her with the setup and monitoring.

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Update: I called the fraud hotline and filed a formal report. They gave me a case number and are sending written confirmation. I've also placed freezes with all three credit bureaus and filed the FTC report. Still waiting to hear if they can tell me how someone got my information in the first place, but at least I feel like I've taken steps to protect myself. Thanks again to everyone for the advice - this community has been incredibly helpful during a stressful situation!

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Excellent work taking all those protective steps! Unfortunately, they probably won't be able to tell you exactly how your information was compromised - it could have been from any number of data breaches over the years. The important thing is that you caught it early and took swift action. You might want to consider ongoing credit monitoring as an extra layer of protection going forward.

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I'm so sorry this happened to you! As someone who works in cybersecurity, I can tell you that Social Security fraud attempts have absolutely skyrocketed in recent years. You handled this perfectly by calling immediately and not ignoring that suspicious email. One additional step I'd recommend is requesting your Social Security Statement (Form SSA-7005) to verify that no unauthorized earnings have been reported under your SSN. You can do this through your mySocialSecurity account or by calling SSA. Also, consider signing up for credit monitoring services if you haven't already - many are free and will alert you to any new accounts or inquiries. Some banks and credit cards also offer identity theft protection services to their customers. The fact that you caught this so quickly is huge. Most fraudsters rely on people not noticing these things for weeks or months. You've likely prevented a much bigger headache down the road!

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Thank you for the cybersecurity perspective and the additional advice about the Social Security Statement! I didn't know I could request that to check for unauthorized earnings - that's definitely something I'll do. I'm already signed up for credit monitoring through my bank, but I'll look into additional services too. It's reassuring to hear from someone in cybersecurity that I handled this well. I was honestly panicking when I first got that email, but everyone's responses here have helped me feel more confident that I'm taking the right steps to protect myself.

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