Suspicious Social Security email minutes after applying - is it a scam or legitimate SSA message?
I'm freaking out a little here. Yesterday I finally submitted my online application for Social Security retirement benefits (turning 66 next month). Not even 2 hours later, I got an email with the subject 'New Statement Alert: Check Now!!' telling me to click a link to view my updated Social Security statement. The timing seems WAY too suspicious - I've never received emails like this before from SSA. I panicked and immediately changed my my-Social-Security account password, but now I'm wondering if this was actually legitimate or if somehow scammers knew I just applied? Has anyone else experienced this? Is the SSA system somehow leaking application information to scammers? I thought the SSA website was supposed to be secure!
16 comments
Teresa Boyd
It's definitely a scam. SSA rarely sends emails with exclamation points or urgent messages like "Check Now!!" The Social Security Administration typically sends very formal communications and they usually contact you through your my Social Security message center, not directly to your email with clickable links. The timing is suspicious but probably coincidental - these scammers send millions of these emails daily hoping to catch people who recently interacted with SSA.
0 coins
Landon Morgan
•That makes me feel a little better, but the timing still seems bizarre. I literally hadn't received ANY Social Security emails before yesterday. Is there any way I should report this to the SSA?
0 coins
Lourdes Fox
omg i got something similar last month!! freaked me out too. didnt click anything tho. smart of u to change ur password just in case
0 coins
Bruno Simmons
This is unfortunately very common. The Social Security Administration will not send you emails with exclamation points or urgent language like that. All legitimate SSA communications come through your my Social Security message center, and they'll send you a notification email that simply says you have a new message - but WITHOUT any links to click. When you get the notification, you should manually go to ssa.gov (never click links in emails) and log in to check your messages. I'd recommend taking these additional steps: 1. Check if you have any actual messages in your my Social Security account 2. Report the phishing attempt to the SSA's Office of the Inspector General at https://oig.ssa.gov/ 3. Forward the suspicious email to phishing@ssa.gov The timing is unsettling but likely coincidental. These scammers send out millions of emails, and statistically, some will arrive right when people have interacted with SSA.
0 coins
Landon Morgan
•Thank you! I'll definitely report it. Just logged into my account directly (through the main website, not the email!) and there are no new messages there. That confirms it was fake.
0 coins
Aileen Rodriguez
I used to work for a financial advisor who specialized in SS benefits. The timing is alarming but probably coincidental. These scammers target older adults constantly. What you described is a classic phishing attempt. The real SSA never asks you to "Check Now!!" with exclamation points - their communications are very formal. Also, real SSA emails typically don't contain links - they just notify you to log in to your account separately.
0 coins
Zane Gray
I got a ton of these after I applied last year too!! It's like the scammers know somehow that people are applying and target them. Makes me wonder if someone at SSA is leaking data or something... government incompetence as usual.
0 coins
Aileen Rodriguez
•There's no evidence of SSA leaking application data. It's much more likely that these are random phishing attempts that happen to coincide with when you applied. Millions of these scam emails are sent daily - some are bound to arrive at precisely the wrong time and seem connected when they're not.
0 coins
Maggie Martinez
I've been trying to reach someone at SSA about a similar issue for weeks. Every time I call, I get stuck on hold for 2+ hours before getting disconnected. If you're trying to report this or verify anything with them, save yourself the frustration and use Claimyr. Found it at claimyr.com and they got me connected to an actual SSA agent in about 20 minutes instead of hours of waiting. You can see how it works in their video demo: https://youtu.be/Z-BRbJw3puU Their service helped me resolve an identity verification issue when I was worried about a potential security breach. Totally worth it to actually talk to a human at SSA without the endless hold music!
0 coins
Landon Morgan
•This sounds helpful - I was dreading calling them. I'll check out that site since I definitely want to report this and make sure my account is secure. Did they ask any special verification questions when you got through?
0 coins
Maggie Martinez
•Yes, once you're connected with the SSA agent, they'll ask for your Social Security number, date of birth, and probably address to verify your identity. The Claimyr service just helps you bypass the hold time - all the actual verification happens directly with the SSA agent.
0 coins
Alejandro Castro
this happens ALL THE TIME now. scammers know alot of boomers are retiring and applying for ss now so there sending these emails to EVERYONE hoping to catch people who just applied. its called phishing. delete it and NEVER click those links!!!
0 coins
Teresa Boyd
Regarding your earlier question about reporting this - yes, definitely report it! The SSA keeps track of these phishing attempts and it helps them warn others. Besides the Office of the Inspector General site that someone mentioned, you can also forward the email to phishing@ssa.gov. Remember for future reference: Any legitimate message from SSA will appear in your my Social Security message center. If you get an email notification, it will just tell you to log in to your account (which you should do directly by typing ssa.gov in your browser, not by clicking links).
0 coins
Landon Morgan
•I forwarded it to that email address and also reported it on the OIG site. Maybe I'm being paranoid, but I also enabled two-factor authentication on my my Social Security account just to be safe.
0 coins
Zane Gray
My neighbor got hacked after clicking one of those links! They tried to change her direct deposit info for her SS checks. BE CAREFUL!!
0 coins
Bruno Simmons
•This is actually a very important point. If anyone thinks their Social Security account may have been compromised, they should immediately: 1. Change their password 2. Enable two-factor authentication if it's not already on 3. Check if their direct deposit information is correct 4. Check if their address information is correct 5. Contact SSA immediately if anything looks wrong Scammers often try to redirect payments by changing direct deposit information.
0 coins