Should I apply as Representative Payee for my disabled brother now or wait until my elderly mother passes?
I'm in a difficult situation regarding my brother who receives Social Security disability benefits. My mother (88) has been his Representative Payee for over 15 years, but her cognitive abilities are declining rapidly. I've been handling his bill payments for the past 3 years through online banking since I live on the opposite coast. Mom still completes the annual Representative Payee accounting form, but I'm noticing errors and confusion in her paperwork lately. My five siblings help with hands-on care for both Mom and our brother, but none want to take over the financial responsibilities. I'm willing to become his Representative Payee, but unsure about timing. Would it be easier to apply now while Mom can potentially provide information and sign necessary forms? Or should I wait until after she passes to avoid upsetting her? She's proud of managing this responsibility but clearly struggling. Anyone been through this transition? What paperwork is involved? Is it a complicated process to change Representative Payees? I'm trying to be proactive but also sensitive to Mom's feelings.
22 comments
Rajan Walker
do it NOW!! i waited too long with my aunt who was payee for my cousin and it was a NIGHTMARE after she died. SSA froze his benefits for almost 2 months while they sorted everything out and he almost got evicted
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Nadia Zaldivar
You should definitely apply now rather than waiting. The transition is much smoother when the current payee is still alive. You'll need to visit a local SSA office with your brother (if possible), complete Form SSA-11, and bring identification documents for both of you. Your mother can provide a signed statement supporting the change, which helps streamline the process. The SSA usually requires face-to-face interviews for new representative payees, but they sometimes make exceptions for family members who live far away - you'll need to contact your local office to discuss options. They may allow you to complete the process at an office near you. If you wait until after your mother passes, there will be additional verification steps and potential benefit interruptions while SSA processes the change.
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Jungleboo Soletrain
•Thank you for this detailed information. I hadn't realized a face-to-face interview would be required. That complicates things since I'm so far away. Do you know if they'd let one of my local siblings bring my brother to the interview, even though they don't want the payee responsibility themselves?
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Nadia Zaldivar
•Yes, one of your siblings can bring your brother to the interview. However, you as the prospective payee would still need to complete your part of the process. Call your local SSA office first to explain the situation - they might allow you to handle your portion through a different office near you. Bring documentation of your brother's living situation and explain how you're managing his finances remotely. The key is demonstrating that despite the distance, you have systems in place to ensure his needs are met.
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Lukas Fitzgerald
I just went thru this exact situation w/ my dad (92) and sister last year!!! The SSA made it WAY harder than it needed to be. Took almost 4 MONTHS to get everything switched over to me. Dad kept forgetting appointments and losing paperwork which made everything worse. Definitely start now while your mom is still able to help with some of the process. They'll want statements from doctors about why she can't continue as payee.
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Rajan Walker
•this is soooo true they are obsessed with their stupid paperwork my cousin lost benefits for weeks because of one missing form
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Ev Luca
My mom was my brother's payee for 20 years. When she passed suddenly, his benefits were suspended for nearly 6 weeks while I applied to become his new payee. It created a huge financial hardship for him. Start the process now, trust me.
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Jungleboo Soletrain
•Six weeks without benefits sounds terrible! I definitely don't want my brother to experience that kind of disruption. Did you have to provide a lot of documentation about your brother's disability? All his medical records are with doctors near Mom, not where I live.
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Ev Luca
•They didn't ask for medical records since he was already approved for disability. I just needed his SS card, birth certificate, and my ID. The hard part was proving I was handling his money appropriately. They wanted bank statements, bills, rent receipts, etc. Start collecting that documentation now! Also, they required an in-person interview with both of us present.
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Avery Davis
As a former SSA employee, I strongly recommend initiating the Representative Payee change while your mother is still able to participate in the process. The transition is significantly easier when the current payee voluntarily transfers responsibility. Here's why: 1. When your mother passes, your brother's benefits will be suspended until a new payee is appointed 2. The post-death process requires additional verification and documentation 3. The SSA has to establish from scratch that you're suitable as a payee if there's no endorsement from the previous payee To apply, complete Form SSA-11 and schedule an appointment at your local office. Explain your cross-country situation when scheduling - they may be able to accommodate with a video interview or by allowing you to visit an office near you. Bring identification, your brother's Social Security card, financial records showing how you've been managing his funds, and a statement from your mother supporting the change. A doctor's statement regarding your mother's diminishing capacity will also help the process.
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Collins Angel
•is this the same for SSI and SSDI? my sister gets SSI but i think its different rules maybe? the local office never explains anything
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Avery Davis
•Yes, the representative payee process is essentially the same for both SSI and SSDI. The main difference is that with SSI, there are more strict rules about resource limits and living arrangements that the new payee needs to understand. But the application process to become a payee uses the same form (SSA-11) and requires the same verification steps regardless of which benefit your family member receives.
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Marcelle Drum
I went through a similar situation and tried calling the Social Security office for WEEKS with no luck - always disconnected or on hold forever. I finally used this service called Claimyr (claimyr.com) that got me connected to a real person at SSA in about 20 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU It was super helpful for discussing my complicated payee situation and getting actual answers instead of generic website info. Since you're trying to handle this from across the country, being able to talk to someone directly might save you a lot of hassle.
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Jungleboo Soletrain
•Thanks for the tip! I've been dreading the phone tag with SSA. Their hold times are legendary. I'll check out that service - anything to make this process smoother would be worth it at this point.
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Collins Angel
my cousin was rep payee for his mom and when he applied they wanted like 500 pieces of ID and proof he lived with her and stuff. but he was already handling all her money for years before that. whole system is dumb tbh
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Nadia Zaldivar
•The verification requirements are actually important protections against financial exploitation. While it can seem excessive, these measures help ensure that vulnerable beneficiaries' funds are properly managed. That said, the process could certainly be more efficient, especially for family members with established caregiving relationships.
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Lukas Fitzgerald
Something nobody mentioned - when you become payee they'll ask about your brother's BACK payments and if your mom saved any of his benefits! Make sure all that is documented!!! My sister had $7000 in saved benefits in a separate account our dad managed, and SSA wanted proof of EVERY PENNY during the payee change. Your mom needs to have statements ready showing any saved money from his benefits.
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Jungleboo Soletrain
•Oh wow, I hadn't even thought about that. Mom does keep a separate savings account with some of his disability money for emergencies. I should probably get statements going back how far? A year? The entire time she's been his payee (15+ years)?
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Lukas Fitzgerald
•They asked us for 2 years of statements for the specific savings account. But they were VERY interested in the total amount saved over all the years. If there's been a lot saved up make sure you can explain why it was saved and what it's planned to be used for. They get concerned if it looks like the payee is just banking the $$ instead of using it for the beneficiary's needs.
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Rajan Walker
just wondering have u talked to ur mom about this yet?? my grandma got SUPER upset when we suggested someone else handle my uncle's benefits. she took it as us saying she was incompetent even tho she totally was making mistakes
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Jungleboo Soletrain
•That's exactly what I'm worried about. I haven't directly suggested it yet because Mom has always been so proud of handling this responsibility. I'm trying to figure out the most sensitive way to approach it. Did your family find a good way to have that conversation with your grandma?
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Rajan Walker
•honestly not really lol. it got ugly for a while but we had her doctor talk to her about it which helped some. maybe try making it about helping HER not about taking something away?? like "mom I want to take this burden off your plate" not "you cant do this anymore"
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