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Need help setting up financial authority for my 88-year-old mom with memory issues - Social Security representative payee?

My mom is 88 and her memory has been getting worse over the past year. I've been helping pay her bills and manage her finances informally, but I'm worried about what happens if she becomes unable to handle her Social Security benefits completely. I don't have any legal authority set up yet. Should I become her representative payee for Social Security? Or do I need something broader like power of attorney? Has anyone gone through this process recently? The SSA website is confusing me with all the different options, and I don't want to make the wrong choice that might limit what I can do to help her later.

Olivia Evans

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You're asking exactly the right questions. For Social Security specifically, you'd want to become her "representative payee" - this lets you receive and manage her SS benefits. It's separate from power of attorney. To apply, you'll need to visit your local SSA office and file Form SSA-11. Bring your ID, your mom's Social Security number, and documentation about her condition. But honestly, you should also look into getting durable power of attorney for finances. The rep payee status ONLY covers her Social Security benefits, but POA would let you handle her bank accounts, investments, property, etc. Both are important to have in place.

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Daniel Price

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Thank you, this is so helpful! Do I need to bring my mom with me to the SSA office when applying to be her rep payee? She gets very anxious in offices and waiting rooms these days. Also, would her doctor need to provide some sort of certification about her memory issues?

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Sophia Bennett

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When my dad started having cognitive issues, I waited too long to get the legal stuff figured out and it was a NIGHTMARE. Do BOTH the SSA rep payee AND the power of attorney NOW while she can still somewhat understand and consent. Trust me, you don't want to be trying to handle this after a major health crisis when everything is an emergency!!!

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Aiden Chen

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THIS!!! I went through the exact same thing with my mother. The SSA was actually pretty good about the representative payee process, but trying to deal with her bank accounts without proper POA was impossible. They wouldn't even let me deposit checks for her without her present. Get everything in place NOW.

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Zoey Bianchi

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Just went through this with my aunt. Yes, you need representative payee status for Social Security (Form SSA-11), but ALSO get: 1. Durable Power of Attorney for finances 2. Medical Power of Attorney/Healthcare directive 3. Consider a living trust depending on her assets For the rep payee part, SSA usually wants to meet your mom. They'll ask questions to determine if she understands what's happening. Bring medical documentation of her condition if possible. They'll likely approve it if she clearly needs help. Then you'll need to complete an annual accounting form showing how you spent her benefits.

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the ssa people can also do a home visit for the interview if ur mom cant go to the office easily. my grandma couldn't leave the house and they came to us. just ask when u call

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Getting through to SSA to schedule the representative payee interview is absolutely brutal right now. I tried for weeks to get an appointment for my husband after his stroke. I finally used a service called Claimyr (claimyr.com) that got me through to a real person at SSA in about 30 minutes instead of trying for hours and getting disconnected. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU It was such a relief to finally get someone on the phone who could schedule us. The rep payee process itself wasn't too bad once we got the appointment.

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Daniel Price

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I've been calling for days and keep getting disconnected! Thanks for the tip - I'll check that service out. Just need to get this process started because I'm worried about her bills not getting paid if something happens.

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Grace Johnson

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SSA rep payee is diffrent from power of attorney!! My sister had POA but social security wouldn't let her handle moms benefits until she became rep payee too. its a seprate process

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Olivia Evans

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That's exactly right. Social Security doesn't recognize power of attorney for managing someone's benefits. You must go through their representative payee process regardless of what other legal documents you have in place. They intentionally keep these systems separate.

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Aiden Chen

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As someone who's been a representative payee for my mother for 3 years now, prepare for the annual Representative Payee Report (Form SSA-623). They'll ask you to account for every penny of her benefits. I keep a separate bank account just for her SS money to make tracking easier. Makes the annual reporting much simpler. Also, if your mother has any assets or non-SS income, the representative payee status won't help you manage those. That's where the financial POA becomes essential.

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Daniel Price

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That's really smart about the separate account. I hadn't even thought about the reporting requirements. Mom has a small pension besides Social Security, so it sounds like I definitely need both the rep payee and POA.

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Zoey Bianchi

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Another important consideration - if your mother receives SSI (Supplemental Security Income) rather than just regular Social Security retirement benefits, there are strict asset limits ($2,000). As her representative payee, you'll be responsible for ensuring she remains eligible by keeping her resources under the limit. This is different than if she only receives regular Social Security retirement benefits, which don't have asset limits.

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Sophia Bennett

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This tripped me up BAD. My father was on regular Social Security retirement, but when his dementia got worse and he needed a nursing home, we applied for Medicaid. I had NO IDEA that giving him money or paying certain bills directly could disqualify him. The whole system is a maze of complicated rules.

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my mom has alzheimers and its been 2 years that im her payee. get ready for paperwork!! they send the form every year and u have to show where the money went. keep reciepts for big purchases they might ask for proof

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Daniel Price

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Thanks for the warning about keeping receipts. How strict are they about the reporting? Mom has some months where her expenses are pretty routine and others where she has bigger medical bills.

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Olivia Evans

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Here's a step-by-step process for becoming your mother's representative payee: 1. Call SSA at 1-800-772-1213 to schedule an appointment (or use their online appointment scheduler) 2. Complete Form SSA-11 (Representative Payee Application) 3. Gather supporting documents: your ID, your mother's ID, her Social Security card, and any medical documentation about her condition 4. Attend the interview (with your mother if possible) 5. If approved, SSA will begin sending her benefits to you, typically via direct deposit After approval, you'll need to: - Keep detailed records of how benefits are spent - Complete the annual Representative Payee Report - Notify SSA of any changes in either your or your mother's circumstances - Maintain a separate account for her benefits if possible This process specifically applies to Social Security benefits management.

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Grace Johnson

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this is good list but good luck getting thru on that phone number!! i tried for 3 days and kept getting hung up on. better to just go to the office in person if u can

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