SS survivor benefits reapplication nightmare - Did I mess up my FRA increase?
I'm absolutely stressed out trying to navigate survivor benefits and think SSA might have given me completely wrong information. Back in February 2025, I applied for survivor benefits based on my late husband's record. The SSA rep told me waiting until my Full Retirement Age (66 years, 4 months) wouldn't increase my benefit amount at all, so I applied early. When I later learned this was WRONG information (the benefit WOULD be higher at FRA), I immediately withdrew my application in April. It's now October and I've received ZERO information about how much I need to repay! The timeline has been a disaster: - February: Applied based on incorrect SSA advice - April: Withdrew application when I learned the truth - August: Went in-person to check status, told to make appointment - September: Reached full survivor retirement age - Today (October): Had 90-minute appointment that left me more confused At today's appointment, the rep first showed me a benefit matrix with an amount MUCH LOWER than what I'd been receiving! Then he printed a revised one closer to my previous amount. I still don't understand why waiting until FRA didn't increase my benefit like it should. The rep insisted I reapply TODAY because I'd lose benefits if I don't apply within 6 months of September (when I reached FRA). But previously I was told NOT to reapply until the withdrawal was processed! We ran out of time to handle my retroactive SS benefits (for April-September) because it took so long. The poor guy seemed overwhelmed saying "Now I'm behind all day" which made me feel terrible. Should I have applied for my own retirement benefits retroactively FIRST and then switched to survivors? Did I mess up by reapplying for survivor benefits before repaying my previous application? I'm completely lost and don't trust any information I'm getting anymore.
21 comments


Jamal Brown
You're in a really tough situation, but let me try to clarify a few things. First, you absolutely SHOULD see a higher benefit amount at your Full Retirement Age for survivor benefits compared to taking them early. That's a fundamental part of how the survivor benefit calculation works. Regarding the repayment - typically when you withdraw an application, SSA sends you a letter with the repayment amount and instructions. It's concerning you haven't received this after 6 months. The 6-month window the rep mentioned is likely referring to retroactive benefits. For survivor benefits, you can get up to 6 months of retroactive benefits if you apply after your FRA. Here's what I think happened: The rep might be trying to preserve your entitlement to full retroactive benefits by having you apply now, but the execution seems confused. Ideally, you would: 1. Complete the withdrawal process from your first application 2. Repay benefits received 3. File a new application at FRA for the higher survivor benefit amount 4. Consider if switching to your own benefit makes sense financially Schedule another appointment and specifically ask to speak with a Technical Expert who specializes in survivor benefits. Bring notes about your timeline and all previous interactions.
0 coins
Zoe Papadopoulos
•Thank you so much for the clear explanation! I definitely never received any letter about repayment amounts. I've been checking my mail obsessively. The whole process has been so frustrating. Every time I go in, I get different information. Is there any way to find out exactly what my survivor benefit SHOULD be at FRA versus what I was getting before? The numbers they showed me today didn't make sense - they were barely higher than what I was receiving at 64. I'll definitely ask for a Technical Expert next time. I'm worried about scheduling another appointment though because they're booking 2+ months out right now at my local office.
0 coins
Fatima Al-Rashid
•This souds exactly wat happened to my sister, its crazy how they dont know there own rules. She finaly gave up and just took watever they gave her cuz she was tired of going back there. Those matrix things are so confusing, my sisters matrix showed 3 diffrent amounts and nobody could explain why! So frustrating!!!
0 coins
Jamal Brown
•To answer your question about finding out what your survivor benefit should be at FRA - yes, you can! Ask specifically for a "PEBES" (Post Entitlement Benefit Estimate Statement) that shows your survivor benefit amounts at different ages. You should see approximately 28.5% difference between taking survivor benefits at 60 versus Full Retirement Age. Regarding the appointment timing - I completely understand. The wait times are ridiculous right now. One option to consider is calling the SSA directly, but I know those wait times can be hours long too.
0 coins
Giovanni Rossi
First of all, I'm so sorry about losing your husband. On top of grieving, dealing with this mess is just cruel. I just went through almost THE EXACT SAME SITUATION last year, and it was a nightmare. The SSA told me incorrect information THREE TIMES before I finally got to someone who knew what they were talking about. When you withdraw a benefit application, they're supposed to send you a letter with repayment instructions within 30 days. Since it's been 6 months, something is definitely wrong with your withdrawal processing. And yes, you typically need to complete the withdrawal (including repayment) before you reapply. If you want to get this sorted out QUICKLY without waiting months for another appointment, try using Claimyr (claimyr.com). They've got a service that gets you through to an actual SSA agent on the phone usually within 20 minutes instead of waiting on hold for hours. I used it when I was in a similar situation and got my withdrawal processed within 2 weeks after waiting 4 months! They have a video showing how it works at https://youtu.be/Z-BRbJw3puU I'd call and specifically ask to speak to a Technical Expert about a survivor benefit withdrawal that was never processed.
0 coins
Zoe Papadopoulos
•Thank you for the recommendation and for sharing your experience. It helps knowing I'm not alone in this confusion. Did you also have to repay all your benefits before reapplying? The representative today seemed to think I could reapply now and just deal with the repayment later, which contradicts what I was told before. I'll look into that service. At this point, I'd try anything to get this resolved before I lose more benefits.
0 coins
Aaliyah Jackson
•be careful with any service that charges to contact SSA! you can always call them yourself for FREE. my neighbor paid for some service and regretted it.
0 coins
Giovanni Rossi
•@OP - Yes, I had to repay everything before they would process my new application. The rep is incorrect about being able to reapply before repayment - it's specifically mentioned in their Program Operations Manual that withdrawal isn't complete until repayment is made. The problem is many SSA reps don't know their own rules for less common situations like benefit withdrawals. @neighbor_comment - Normally I'd agree about calling SSA myself, but after spending 14+ hours on hold across 3 weeks (getting disconnected twice after 2+ hours waiting), the service was worth it to me. I got through in 15 minutes and resolved in one call what had been dragging on for months. You can always try calling yourself first.
0 coins
KylieRose
I've been an SSA claims specialist for 32 years (now retired), and your situation unfortunately represents a common problem with survivor benefits advice. Let me explain what's happening and what you should do. First, your withdrawal application from April should have been processed within 60 days maximum, with a letter specifying the exact repayment amount. The fact that you've received nothing for 6 months indicates your withdrawal is stuck in processing limbo. Second, the benefit calculation confusion: Yes, survivor benefits ARE higher at FRA than when taken early. The reduction is approximately 0.396% per month before FRA. If you originally filed 28 months early (at 64 when FRA is 66+4), that's roughly an 11.1% permanent reduction. The benefit matrices you were shown should reflect this difference. Third, regarding today's reapplication: This was problematic advice. Your withdrawal isn't complete until repayment occurs, so technically, your new application shouldn't be processed. However, the system might allow it through, creating an overpayment situation later. Here's what you should do: 1. Request an urgent status check on your withdrawal application from April 2. Ask for a PEBES statement showing your exact survivor benefit at different claiming ages 3. Once you receive the withdrawal determination letter with repayment instructions, handle that first 4. After repayment, file a new application with protective filing date (today's date) 5. Consider if collecting your own benefit for those months might be more advantageous Document EVERYTHING - get names, dates, and employee IDs for everyone you speak with. If you continue to get contradictory information, request to speak with the Office Manager or Technical Expert.
0 coins
Zoe Papadopoulos
•Thank you so much for this detailed explanation! It's been so hard getting clear information. You mentioned requesting an "urgent status check" on my withdrawal - is that something I need to do in person or can it be done by phone? And should I be worried that they had me submit a new application today before resolving the withdrawal? I'll definitely ask for the PEBES statement next time. The matrices they showed me today were confusing and when I asked questions about the calculations, the rep seemed rushed and couldn't really explain them properly.
0 coins
KylieRose
•You can request the urgent status check by phone, but be prepared for long wait times. Mention that it's been 6 months since filing the withdrawal with no determination letter, which exceeds their processing guidelines. Regarding today's application - yes, there's potential for complications. The system may try to process both applications simultaneously or create an overpayment situation. However, don't panic. Document that you followed the rep's instructions despite expressing concerns about the withdrawal not being finalized. One more thing: Social Security has a "misinformation provision" that can protect you when you relied on incorrect information from SSA staff. Make sure to document that you were originally told waiting until FRA wouldn't increase your benefit (incorrect information) and that you withdrew based on learning this was wrong. This could be important if any adverse determinations are made.
0 coins
Miguel Hernández
I went through something confusingly similar! SS told me that my husband's benefit wouldn't increase at 66 but it DOES!!! I applied at 63 and lost almost $600/month because of their wrong info!!! When I found out I almost had a heart attack but they said it was too late to withdraw by then (over a year had passed). The issue with repaying - they SHOULD have sent you a letter within 30 days telling you exactly how much to repay. Call them EVERY DAY until they find your withdrawal and process it!!! Have you checked your my Social Security account online? Sometimes the letters show up there even if they don't come in mail. Also check if your address is correct in their system. And YES you need to repay before reapplying!!! The rep today gave you BAD ADVICE AGAIN! I'm so mad for you!! They keep making the same mistakes over and over.
0 coins
Zoe Papadopoulos
•I'm so sorry that happened to you! $600 a month is a huge difference - that's exactly what I was afraid of losing. I have checked my online account and there's nothing about the withdrawal there either. My address is definitely correct because I've received other mail from them. I'm surprised they had me reapply today if that's not the right process. I specifically asked if I should wait for the withdrawal to be processed first, and he said no, I needed to apply now to avoid losing benefits. So frustrating!
0 coins
Sasha Ivanov
•The SSA is a disaster right now. My mom got told 3 different things by 3 different people about her Medicare enrollment. Don't feel bad, the employees are overworked and undertrained. The good ones are leaving in droves.
0 coins
Aaliyah Jackson
i think ur making this way more complicated than it needs to be tbh... just take whatever benefit is higher between ur own and survivors. if ur at FRA for survivors then it should be the full amount anyway. all this withdrawal stuff just confuses the system. my aunt went thru something similar and just cancelled everything and started over. much simpler.
0 coins
Zoe Papadopoulos
•I wish it were that simple! The problem is I already received about $15,000 in survivor benefits that I wasn't entitled to (since I withdrew my application). I can't just cancel everything because I need to repay that money before I can properly reapply at the higher FRA amount. If they processed my new application today without dealing with the withdrawal first, I'm worried they'll come after me for both the repayment AND call the new benefits an overpayment too. It's a mess.
0 coins
Jamal Brown
•You're absolutely right to be concerned. This isn't a situation where simply canceling everything works. Benefit withdrawals have specific procedures, and applying for new benefits before completing the withdrawal (including repayment) can create serious complications. The best approach is to get the withdrawal properly processed first, then handle the new application. Otherwise, you risk creating multiple overpayment situations that could take years to untangle.
0 coins
Fatima Al-Rashid
OMG this makes me so nervous! I'm turning 60 next month and planning to apply for survivor benefits. Now I'm scared they'll give me wrong info too! Did you research before going in or just trust what they told you? I've been reading so many articles but they all say different things about how survivor benefits work!
0 coins
Zoe Papadopoulos
•I did some research but not enough, obviously. I trusted what the SSA representative told me, which was a huge mistake. If I could go back and do it differently, I would have consulted with a financial advisor who specializes in Social Security benefits first. Definitely read up on survivor benefits before your appointment, specifically about the reduction for claiming early versus waiting until your Full Retirement Age. And get everything in writing if you can! Good luck with your application.
0 coins
KylieRose
•If you're turning 60 and planning to apply for survivor benefits, here's my professional advice: 1. Know your Full Retirement Age (FRA) for survivor benefits (between 66-67 depending on birth year) 2. Understand that taking benefits at 60 reduces them to about 71.5% of the full amount 3. Each year you wait increases the benefit amount 4. At FRA, you get 100% of your deceased spouse's benefit 5. Create a My Social Security account and look at your own benefit estimates too 6. Consider if a restricted application strategy might work in your situation Most importantly, get advice from multiple sources before making your decision. The claiming strategy that's right for you depends on your own work history, financial needs, and life expectancy.
0 coins
Giovanni Rossi
This is exactly the kind of bureaucratic nightmare that makes people lose faith in the system. I'm a retired federal employee (not SSA) and have seen this pattern countless times - contradictory information, lost paperwork, and reps who don't understand their own procedures. Your situation highlights a critical flaw: you were given incorrect information that cost you potentially thousands of dollars, then when you tried to correct it, the system failed you again. The fact that your withdrawal has been in limbo for 6 months is unacceptable. Here's what I'd recommend as your next steps: 1. File a complaint with your Congressional representative's office - they have staff specifically for SSA issues and can often get faster results than going through normal channels 2. Document everything in writing and send a certified letter to your local SSA office manager outlining the timeline and requesting immediate action 3. Request all communications be provided in writing going forward The "misinformation provision" mentioned earlier is real and could protect you from penalties, but you need to document that initial incorrect advice you received. Don't let them rush you into decisions at appointments - if something doesn't sound right, ask for time to verify the information. You shouldn't have to become an expert in Social Security law just to get the benefits you're entitled to. This system is broken and your experience proves it.
0 coins