Finding husband's PIA amount on Social Security website to compare benefits - where to look?
I'm trying to figure out where exactly to find my husband's Primary Insurance Amount (PIA) on the MySocialSecurity website. He filed for his retirement benefits back in 2018 when he turned 66 (his full retirement age), but now I'm approaching my retirement and need to compare our benefits to make good decisions.We've logged into his account and can see his current monthly payment amount, but that's not the same as the PIA, right? I need the actual PIA figure to understand what my potential spousal benefits might be versus my own retirement benefits.I've clicked around everywhere on his account page but can't seem to locate this specific information. Is this something that's actually shown on the website, or do we need to contact Social Security directly? I'd really like to avoid waiting on hold for hours if this information is available online somewhere we're just missing.
35 comments


Javier Cruz
You won't find the PIA listed directly on the MySocialSecurity website. It's frustrating, I know! The only way I found mine was calling SSA directly. I spent 3 hours on hold last month just to get this exact information. It's ridiculous they don't just display it clearly online when it's such an important number for planning!
0 coins
Natasha Orlova
Oh no, that's what I was afraid of! 3 hours on hold sounds absolutely dreadful. Did they at least give you the information easily once you finally got through to someone?
0 coins
Emma Wilson
The PIA isn't directly shown on the MySocialSecurity portal, which is a common frustration. What you're seeing is his current benefit amount, which could include COLAs since his filing date.You have three options:1. Call the SSA at 1-800-772-12132. Visit your local field office (make an appointment first)3. Look at his original award letter from 2018 if you still have it, which should list the PIAIf you're comparing for spousal benefits, remember you're entitled to up to 50% of his PIA if that exceeds your own benefit at your FRA.
0 coins
Natasha Orlova
Thank you so much for this clear explanation! We've looked everywhere for his original award letter but can't find it after our move last year. Sounds like calling is our best option.
0 coins
Malik Thomas
Dont waste ur time looking online, they hide that info deliberately lol. My wife and me went thru same thing last year. Pia is NOT the same as benefit amount cause of all the cost of living increases over the years. Pio wont show up anywhere in ur acct.
0 coins
Natasha Orlova
That's what I was beginning to suspect! It seems like such basic information that should be readily available. It's frustrating they make it so difficult to access your own information.
0 coins
NeonNebula
I just went through this exact situation last month. The PIA isn't visible on the website, but there's a faster way than waiting on hold forever.Try using Claimyr (claimyr.com) to reach an agent quickly. They have a service that helps you skip the phone wait times with Social Security. I was connected to an agent in about 15 minutes instead of the usual hours-long wait. They have a video showing how it works here: https://youtu.be/Z-BRbJw3puUThe agent I spoke with was able to tell me both my PIA and my husband's PIA, which made comparing our benefits much easier. Especially important because we have similar earnings histories and I needed to decide if spousal would be better for me.
0 coins
Natasha Orlova
Thank you for this tip! I've never heard of this service before. 15 minutes sounds much better than 3+ hours. I'll check out that video. Did you find the information they gave you helpful for making your decision?
0 coins
Isabella Costa
Why is the SSA website SO TERRIBLE?? It's 2025 and they still can't show us the most basic information we need for retirement planning! I had to get my PIA by driving to my local office and waiting 2.5 hours to speak to someone. RIDICULOUS. They should be embarrassed by their systems.
0 coins
Ravi Malhotra
Totally agree! My sister works for a private insurance company and says their systems from the 1990s are more user-friendly than SSA's \
0 coins
Freya Christensen
Just wondering - have you checked any old paperwork? My hubby found his PIA listed on the statement SSA mailed to him when he first filed. We keep everything in a big folder. Might save you a phone call if you have it somewhere!
0 coins
Natasha Orlova
That's a good suggestion. We've been searching through our files but haven't found anything from 2018. We moved last year and I'm afraid some paperwork may have been misplaced in the process. I've learned my lesson about keeping better track of important documents!
0 coins
Emma Wilson
One more thing to consider: if you're trying to determine whether to take spousal benefits or your own retirement, you should request your own benefit estimate as well. Remember that for spousal benefits:1. Maximum spousal benefit is 50% of your husband's PIA2. You must be at least 62 to collect (with reduction if before your FRA)3. If your own benefit is higher than 50% of his PIA, you'll get your own benefit instead4. Taking reduced retirement benefits early can permanently affect spousal benefitsA proper comparison requires knowing both PIA values.
0 coins
Natasha Orlova
Thank you for this additional information! I do have access to my own PIA through my SSA account since I haven't filed yet. My FRA is 67, and I'm trying to decide whether to file at 65 on my own record or wait until 67 to maximize either my own or spousal benefits. This is why I need his PIA to make calculations.
0 coins
Ravi Malhotra
i was in the same boat last year! ended up printing all the screens from my hubbys account and bringing them to local office. the lady there laughed and said \
0 coins
Natasha Orlova
That's actually a great idea - our local office might be less crowded than the ones in the city. Maybe I'll try making an appointment there instead of dealing with the phone system. Thanks for sharing what worked for you!
0 coins
Savannah Vin
I'm new here but dealing with the same frustration! I've been trying to find my own PIA to help my mom with her spousal benefit calculations, and the SSA website is absolutely no help. It's mind-boggling that in 2025 we still can't access our own basic benefit information online. I've been putting off calling because I know it's going to be a nightmare, but it sounds like that's really the only option. Thanks to everyone who shared their experiences - at least now I know I'm not missing some obvious place where this information is supposed to be displayed!
0 coins
Dylan Hughes
•Welcome to the community! You're definitely not alone in this frustration - it seems like everyone here has had to deal with the same ridiculous situation. The fact that we can't access our own PIA online is just absurd. I'd suggest trying that Claimyr service that @NeonNebula mentioned earlier in the thread - it sounds like it could save you from the dreaded hours-long hold times. Also, if you have a local SSA office that's not too busy, that might be worth a shot too. Good luck with helping your mom figure out her spousal benefits!
0 coins
Amina Bah
Just wanted to add another perspective here - I actually had success getting my PIA by requesting my complete earnings record from SSA. When you call or visit in person, ask specifically for your "complete earnings and benefit computation record" rather than just asking for your PIA. This document shows not only your PIA but also how it was calculated, which can be really helpful for understanding your benefits. It took about 2 weeks to arrive by mail, but it had way more detail than just getting the PIA number over the phone. Might be worth requesting if you're going through the hassle of contacting them anyway!
0 coins
Aisha Khan
•That's a fantastic suggestion! I hadn't thought about requesting the complete earnings and benefit computation record. Having the detailed breakdown of how the PIA was calculated would definitely be more useful than just getting the number alone. Two weeks by mail sounds much more reasonable than spending hours on hold. I'm going to ask for this when I contact them - it seems like it would give us everything we need to make informed decisions about our benefits. Thanks for sharing this tip!
0 coins
Caleb Stark
As someone who just went through this exact same process a few months ago, I can confirm that the PIA is absolutely nowhere to be found on the MySocialSecurity website - it's one of their biggest oversights! I ended up calling the national number and surprisingly got through in about 45 minutes (called around 2 PM on a Wednesday). The representative was actually very helpful and not only gave me my husband's PIA but also explained how the spousal benefit calculation would work in our specific situation. She even helped me understand that since my husband filed at his FRA, his PIA equals his initial benefit amount before any COLAs were applied. If you do call, have both of your Social Security numbers ready and be prepared to verify identity information. The wait time seems to vary dramatically depending on when you call - mornings and Mondays are apparently the worst. Good luck with your retirement planning!
0 coins
Kai Rivera
•Thanks for sharing your experience @Caleb Stark! It's encouraging to hear that you got through in 45 minutes instead of the horror stories of 3+ hours. The tip about calling on Wednesday afternoon is really helpful - I was planning to try first thing Monday morning but now I'll definitely avoid that! It's also good to know that the representative was able to explain the spousal benefit calculations on the spot. That would save me from having to do all the math myself once I get the PIA number. I'll make sure to have all our information ready before calling. Your point about the PIA equaling the initial benefit amount for someone who filed at FRA is something I hadn't considered - that might actually make the calculation easier than I thought!
0 coins
Yara Campbell
I've been lurking in this community for a while and finally decided to join because this thread is SO helpful! I'm dealing with the exact same issue - trying to find my wife's PIA to compare with my potential spousal benefits. It's absolutely ridiculous that SSA doesn't display this basic information online. I've been dreading making that phone call, but after reading everyone's experiences and tips (especially about calling Wednesday afternoons and asking for the complete earnings record), I feel much more prepared to tackle this. Thank you all for sharing your real-world experiences - it's so much more valuable than the generic advice you find on government websites!
0 coins
Max Knight
•Welcome to the community @Yara Campbell! I'm glad this thread has been helpful - it's exactly why I love this group. Everyone here shares real experiences instead of just repeating the same unhelpful official information. You're so right that it's ridiculous we can't access our own PIA online in 2025! The tips about calling on Wednesday afternoons and requesting the complete earnings record are game-changers. I was dreading that phone call too, but hearing that @Caleb Stark got through in 45 minutes gives me hope. Good luck with figuring out your spousal benefits - you ve'got this! And don t'hesitate to come back and share how your call goes - it helps all of us learn from each other s'experiences.
0 coins
Maya Jackson
I'm new to this community but have been following this discussion with great interest! I'm in a similar situation - trying to help my parents navigate their Social Security benefits and running into the same PIA roadblock. After reading through all these experiences, I'm amazed at how many people have struggled with this same issue. It really highlights how poorly designed the MySocialSecurity website is for actual retirement planning needs. The suggestion about requesting the complete earnings and benefit computation record sounds like the way to go - getting the detailed breakdown seems much more valuable than just the PIA number alone. I'm also bookmarking that tip about calling Wednesday afternoons instead of Monday mornings. It's frustrating that we have to become experts in gaming the system just to access our own information, but I'm grateful for communities like this where people share real-world solutions!
0 coins
NeonNinja
•Welcome to the community @Maya Jackson! You've hit the nail on the head - it's absolutely mind-boggling that we have to become experts at "gaming the system" just to access our own basic information. The fact that so many people in this thread have struggled with the exact same issue really shows how widespread this problem is. I'm dealing with this for my own retirement planning and it's been such a headache! The MySocialSecurity website feels like it was designed by people who never actually had to use it for real-world retirement decisions. I'm definitely going to try that Wednesday afternoon calling strategy and request the complete earnings record like @Amina Bah suggested. It s'so helpful to have a community where people share these practical workarounds instead of just the official runaround. Hope your parents get the information they need without too much hassle!
0 coins
CosmicVoyager
Hi everyone! I'm new to this community and just wanted to say how incredibly helpful this entire discussion has been. I'm 64 and facing the exact same PIA mystery with my husband's benefits. Reading through all your experiences has saved me so much time and frustration - I was about to spend hours clicking through every page on the SSA website looking for something that apparently doesn't exist there! I'm definitely going to try calling on a Wednesday afternoon and request that complete earnings and benefit computation record that @Amina Bah mentioned. It's honestly shocking that in 2025 we still can't access such basic information online, but I'm so grateful for communities like this where people share real solutions. Thank you all for taking the time to share your experiences - it makes navigating this confusing system so much easier when we help each other out!
0 coins
Selena Bautista
•Welcome to the community @CosmicVoyager! I'm also new here and just joined because of this incredibly helpful thread. It's such a relief to find people sharing real solutions instead of the usual bureaucratic runaround. I was starting to think I was the only one struggling to find this basic information! The tip about requesting the complete earnings and benefit computation record from @Amina Bah is brilliant - getting all the calculation details sounds so much more useful than just a single number. And that Wednesday afternoon calling strategy could be a real game-changer. It s'frustrating that we need these insider tips just to access our own information, but I m'grateful this community exists to help us navigate these ridiculous systems. Best of luck with your retirement planning!
0 coins
Chloe Mitchell
I'm brand new to this community and just stumbled across this thread while searching for the exact same information! I've been pulling my hair out trying to find my spouse's PIA on the MySocialSecurity website for weeks. It's such a relief to discover I'm not the only one facing this frustrating situation - I was starting to think I was just terrible at navigating websites! Reading through everyone's experiences has been incredibly eye-opening. The fact that so many people have struggled with this same issue really shows how broken the SSA's online system is for actual retirement planning. I'm definitely going to try that Wednesday afternoon calling strategy that @Caleb Stark mentioned, and I'm also very interested in requesting the complete earnings and benefit computation record that @Amina Bah suggested. Getting the detailed breakdown of how the PIA was calculated sounds much more valuable than just getting a single number over the phone. Thank you all for sharing your real-world experiences and practical solutions - this community is exactly what I needed to find! It's amazing how much more helpful peer advice is compared to the official SSA resources.
0 coins
Daryl Bright
•Welcome to the community @Chloe Mitchell! You're definitely not alone in this frustration - I just joined recently too and have been amazed at how many of us are dealing with this exact same PIA problem. It's honestly ridiculous that SSA's website can show us a million other details but not the one number we actually need for retirement planning! I've been reading through all these suggestions and the Wednesday afternoon calling tip from @Caleb Stark combined with requesting the complete earnings record from @Amina Bah seems like the winning strategy. It s crazy'that we need to become experts in timing our phone calls and knowing exactly what to ask for, but at least this community has figured out the workarounds. I m planning'to make my call this week - fingers crossed it goes better than expected! Thanks for joining the conversation and sharing your experience - the more people who speak up about how broken this system is, the better chance we have of maybe getting them to fix it someday.
0 coins
Hailey O'Leary
I'm new to this community but facing the exact same frustration! I've been helping my elderly parents navigate Social Security and we've been going in circles trying to find dad's PIA on the website. It's absolutely mind-boggling that in 2025, a government website can't display such fundamental information that people need for retirement planning. After reading through all these experiences, I feel like I finally have a roadmap - the Wednesday afternoon calling strategy from @Caleb Stark sounds promising, and requesting the complete earnings and benefit computation record like @Amina Bah suggested seems like the smartest approach to get all the details we need. It's honestly shameful that we have to crowdsource solutions to access our own government benefits information, but I'm so grateful communities like this exist to help each other navigate these broken systems. Thank you everyone for sharing your real experiences - it's infinitely more helpful than anything on the official SSA website!
0 coins
Fatima Al-Sayed
•Welcome to the community @Hailey O'Leary! I'm also relatively new here and just wanted to say how refreshing it is to find people who understand this exact frustration. I've been banging my head against the wall trying to help my own family with Social Security planning, and the lack of basic information available online is truly maddening. It's so validating to see that literally everyone here has faced the same PIA roadblock - at least we know we're not missing some obvious button or menu option! The collective wisdom in this thread about timing calls and knowing exactly what to request is pure gold. It really shouldn't take a village to access our own benefit information, but I'm grateful we have this village to help each other out. Best of luck helping your parents - you've definitely found the right place for real-world solutions!
0 coins
CosmicCruiser
I'm new to this community and just wanted to say thank you to everyone who's shared their experiences in this thread! I've been struggling with this exact same PIA issue for months - trying to help my mom figure out whether to take spousal benefits or her own retirement benefits, but we couldn't find dad's PIA anywhere on the SSA website. I was starting to feel like I was losing my mind clicking through every possible page and menu option! Reading through all these real-world experiences has been such a lifesaver. The tip about calling on Wednesday afternoons instead of Monday mornings is brilliant - I never would have thought about timing making such a difference. And the suggestion from @Amina Bah about requesting the complete earnings and benefit computation record sounds like exactly what we need to get the full picture. It's honestly infuriating that SSA's website is so useless for actual retirement planning, but I'm incredibly grateful for communities like this where people share practical solutions instead of just official runaround. You've all saved me countless hours of frustration!
0 coins
Anastasia Sokolov
•Welcome to the community @CosmicCruiser! I'm also brand new here and just joined specifically because of this incredibly helpful thread. It's such a relief to find out I'm not the only one who's been going crazy trying to navigate the SSA website! I've been helping my grandmother with her Social Security planning and we hit the exact same PIA wall that everyone here has described. The fact that so many experienced community members have all struggled with this same basic information gap really highlights how broken the system is. I'm definitely going to try the Wednesday afternoon calling strategy that @Caleb Stark shared, and requesting that detailed earnings record from @Amina Bah sounds like the perfect solution to get all the information we need in one shot. It s absolutely'ridiculous that we need insider knowledge just to access our own benefits information, but thank goodness for communities like this that actually provide real solutions. Thanks for adding your voice to this conversation - the more people who share these experiences, the better we all understand how to navigate these frustrating systems!
0 coins
Yara Nassar
I'm brand new to this community and just had to join after reading through this incredibly helpful discussion! I've been dealing with this exact same PIA frustration for weeks now - trying to help my sister compare her potential spousal benefits with her own retirement benefits, but we can't find her husband's PIA anywhere on the MySocialSecurity website. I was starting to think we were just missing something obvious, but it's clear from everyone's experiences that this information simply isn't available online. The collective wisdom in this thread is amazing - from @Caleb Stark's tip about calling Wednesday afternoons to @Amina Bah's suggestion about requesting the complete earnings and benefit computation record, you've all provided exactly the roadmap we needed. It's honestly appalling that in 2025 we still can't access such basic information online, but I'm so grateful for communities like this where people share real solutions instead of just repeating the same unhelpful official information. Thank you all for taking the time to document your experiences - it's going to save us so much time and frustration!
0 coins