< Back to Social Security Administration

Do regular Power of Attorney documents work for Social Security and Medicare or do they require specific forms?

I've recently set up power of attorney documents for my parents (they're both in their late 70s) - we got a financial POA and a healthcare POA drawn up by their lawyer. My dad's starting to have some cognitive issues, and I'm trying to prepare for eventually needing to manage their Social Security benefits and Medicare stuff. Do these standard POA documents work with the Social Security Administration and Medicare? Or do they have their own special forms I need to fill out? The lawyer who did the POAs didn't mention anything specific about SS or Medicare, but I've heard government agencies can be picky about these things. I'd rather get this figured out now while my dad can still participate in the process. Anyone have experience with this?

Megan D'Acosta

•

Regular POAs generally won't work with the Social Security Administration. They have their own form called an 'Appointment of Representative' (Form SSA-1696) that you need to complete to handle someone else's Social Security matters. The SSA is very particular about this. For Medicare, it depends on what you need to do. If you need to talk to Medicare directly about claims, you'll need to complete their 'Authorization to Disclose Personal Health Information' form (CMS-10106). However, if you just need to manage her Medicare plan choices, your financial POA might be sufficient with the insurance companies. You're smart to address this now while your father can still participate!

0 coins

Samantha Howard

•

Thanks so much for this info! Is the SSA-1696 form something I need my dad to sign while he's still able to? Or can I submit the regular POA plus this form later when actually needed? I'm trying to figure out the timing here.

0 coins

Sarah Ali

•

we had this EXACT problem last year with my mother-in-law!!! the regular POA did NOT work at all with social security. they wouldnt even talk to me even tho i had the papers right in front of me. such a headache. get their special form asap

0 coins

Samantha Howard

•

Oh no, that sounds frustrating! Did you eventually get it sorted out? How long did the process take once you had the right forms?

0 coins

Ryan Vasquez

•

To add to what others have said - there's an important distinction between being a Representative Payee and having a Power of Attorney for Social Security matters. If your father becomes unable to manage his benefits, SSA typically requires a Representative Payee to be appointed (using Form SSA-11). This is different from their Form SSA-1696 (Appointment of Representative), which is more for representing someone during the application/appeal process. The Representative Payee arrangement gives you the authority to receive and manage the benefit payments on his behalf. SSA will determine if this is necessary based on evidence of incapability. You should definitely contact your local SSA office to discuss the specific situation and what forms are most appropriate in your case.

0 coins

Samantha Howard

•

I didn't even know about the Representative Payee option - thank you for explaining the difference! I'll definitely look into both forms. Is the Rep Payee something that requires medical documentation, or just my dad's consent at this point?

0 coins

Avery Saint

•

My sisters and I went through this mess with our mom last year. The SSA is INCREDIBLY difficult to deal with on these matters. We had a perfectly legal POA drawn up by an elder law attorney, and the SSA basically ignored it. Had to jump through so many hoops and file their specific paperwork. And just wait until you try calling them! I spent HOURS on hold only to get disconnected. Multiple times. Their offices were still dealing with COVID backlog when we were trying to sort this out. Absolute nightmare.

0 coins

Taylor Chen

•

I had the same frustrating experience trying to help my aunt with her benefits! After wasting days trying to get through to SSA, I found this service called Claimyr (claimyr.com) that got me connected to a real SSA agent in under 20 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Totally worth it for saving literally hours of hold time. The agent I spoke with explained exactly which forms we needed for my aunt's situation and cleared up all the confusion about POA vs. Representative Payee.

0 coins

Keith Davidson

•

just wondering why ppl are saying regular poas dont work? my mom's financial poa worked fine with social security. maybe depends on how it was written? ours specifically mentioned social security benefits in the document

0 coins

Megan D'Acosta

•

That's an interesting point. While the SSA generally requires their own forms, there are some situations where they might accept a POA if it contains very specific language about Social Security matters. However, this is inconsistently applied across different SSA offices. The safest approach is still to use SSA's own forms, but it's good to know some offices might accept a well-written POA in certain circumstances.

0 coins

Ezra Bates

•

You all are making this way more complicated than it needs to be. Here's my experience: 1. If your parent is still competent, just go with them in person to the SS office. Much easier than trying to get a POA to work. 2. For Medicare stuff, you can become an "authorized representative" pretty easily online through their MyMedicare portal. 3. If your dad is already having cognitive issues, you should start the Representative Payee process now rather than relying on a POA. Don't overthink it. Just call your local office and they'll tell you exactly what to do for your situation.

0 coins

Samantha Howard

•

That's good practical advice, thanks. I like the idea of just going with him in person while he can still understand and consent to things. Do you know if the Representative Payee status applies instantly or if there's a processing period? I'm concerned about timing as his condition is somewhat unpredictable.

0 coins

Sarah Ali

•

my husband tried the Claimyr thing someone mentioned above when he was dealing with his mom's SS problems. it did get him thru to a person pretty quick tbh. better than spending all day on hold!

0 coins

Avery Saint

•

I'm skeptical of these services... did they ask for a lot of personal info? I'm always wary of giving out sensitive details, especially anything related to SS numbers.

0 coins

Ezra Bates

•

One more thing - make sure you're dealing with actual government websites. There are LOTS of scam sites offering to "help" with Social Security forms. Only trust ssa.gov and medicare.gov for official forms and information.

0 coins

Samantha Howard

•

Great reminder! I'll make sure to only use the official sites. I appreciate everyone's help here - this gives me a solid plan of action to get started with.

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
6,725 users helped today